ZipRecruiter

Log In

1

Assistant Ticketing Systems Jobs (NOW HIRING)

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site +1

$49.50K - $66.40K/yr

Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to ... Prioritize and respond to e-mails and phone calls in a fast-paced environment * Assist our Clients ...

Victory Live

Ticketing Operations Specialist

Atlanta, GA · Remote

$52.70K - $70.60K/yr

Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to ... Prioritize and respond to e-mails and phone calls in a fast-paced environment * Assist our Clients ...

next page

Showing results 1-20

People also search for

All JobsAssistant Ticketing Systems Jobs

Assistant Ticketing Systems information

See salary details

$6

$19

$33

How much do assistant ticketing systems jobs pay per hour?

As of May 31, 2026, the average hourly pay for assistant ticketing systems in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Assistant Ticketing Systems vs Customer Service Representatives?

AspectAssistant Ticketing SystemsCustomer Service Representatives
CredentialsBasic technical knowledge, certifications in ticketing softwareCustomer service skills, communication certifications
Work EnvironmentSupport centers, IT departments, ticketing platformsCall centers, retail, service industries
Industry UsageIT, transportation, event managementRetail, hospitality, telecom
Primary RoleManage and troubleshoot ticketing systemsAssist customers, resolve issues, provide information

Assistant Ticketing Systems focus on managing and supporting ticketing platforms, often requiring technical skills. Customer Service Representatives handle direct customer interactions across various industries. While both roles involve communication, Assistant Ticketing Systems are more technical, whereas Customer Service Representatives emphasize customer interaction and problem-solving.

What cities are hiring for Assistant Ticketing Systems jobs? Cities with the most Assistant Ticketing Systems job openings:
What are the most commonly searched types of Ticketing Systems jobs? The most popular types of Ticketing Systems jobs are:
What states have the most Assistant Ticketing Systems jobs? States with the most job openings for Assistant Ticketing Systems jobs include:
Assistant Ticketing Systems jobs near you

INFORMATION SYSTEMS SPECIALIST

BOZARD FORD CO

Saint Augustine, FL • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

The IT Systems Specialist serves as the primary onsite technology support resource for dealership operations. This role is responsible for delivering reliable, professional day-to-day technical support while helping maintain technology standards, device management, and operational stability across the organization.

This is not a “break/fix only” role. We are looking for someone who takes ownership, communicates professionally, follows process, and wants to grow into larger technology responsibilities over time.

This role works closely with dealership leadership, employees, vendors, and managed service providers to support the broader Enterprise Technology environment.

Responsibilities

End-User Support

· Provide Tier 1 and Tier 2 technical support for employees

· Troubleshoot hardware, software, printing, connectivity, and account issues

· Support desktops, laptops, mobile devices, conference room technology, and peripherals

· Deliver professional and responsive customer service across all dealership departments

Device & User Management

· Prepare and deploy new employee workstations and devices

· Support onboarding and offboarding processes

· Maintain endpoint standards, updates, and security compliance

· Assist with inventory tracking and device lifecycle management

Operations & Coordination

· Manage and document support requests through the ticketing system

· Coordinate escalations with external technology partners and vendors

· Maintain documentation, procedures, and knowledge base information

· Assist with technology projects, rollouts, and operational improvements

Enterprise Technology Support

· Help support modernization initiatives across the dealership

· Follow established processes for change management, escalation, and documentation

· Maintain professionalism, accountability, and attention to detail in all work

Benefits
•    Health, dental, and vision insurance
•    Paid time off
•    401(k)
•    Professional development opportunities
•    Stable, team-oriented work environment
•    Opportunity to help shape a growing organization

Schedule
•    Full-time
•    Monday–Friday
•    Onsite in St. Augustine, FL
 

Preferred Experience

· 2+ years of IT support, service desk, or systems support experience

· Experience supporting Windows environments and Microsoft 365

· Familiarity with ticketing systems and endpoint management tools

· Experience working with vendors or managed service providers

· Basic networking and troubleshooting knowledge

Preferred Certifications

· CompTIA A+

· Network+

· Security+

· ITIL Foundation (Certifications are helpful but not required.)

What We’re Looking For

· Strong communication and customer service skills

· Professionalism and accountability

· Organized and process-oriented mindset

· Ability to prioritize and stay calm under pressure

· Willingness to learn and grow

· Team-first attitude aligned with our culture and values

Apply