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Assistant Ticketing Systems Jobs (NOW HIRING)

SG2 Recruiting

GCCS-J Systems Administrator T1

Tampa, FL

$85K - $120K/yr

Create, track, and resolve issues through enterprise ticketing systems Maintenance & O&M * Assist with scheduled maintenance activities and system checks * Support backup verification and restoration ...

Unifi Aviation, LLC

Ticketing Agent

Lihue, HI

Job Duties : * Assist passengers with a friendly welcome, through arrival and check-in process ... Handle all aspects of ticketing and check-in by operating a computerized system.  This includes ...

Apex Informatics

Jr Systems Administrator

Ocoee, FL · On-site

... desk ticketing and department inventory control systems. • Travel to remote locations to provide support and assist with equipment deployment, as needed. • Participate in after-hours work and ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Utilize troubleshooting and ticketing systems such as ServiceNow to track and resolve issues ... Perform desktop imaging using MDT, LTI, ZTI procedures * Assist with printer support for HP, Canon ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Utilize troubleshooting and ticketing systems such as ServiceNow to track and resolve issues ... Perform desktop imaging using MDT, LTI, ZTI procedures * Assist with printer support for HP, Canon ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Utilize troubleshooting and ticketing systems such as ServiceNow to track and resolve issues ... Perform desktop imaging using MDT, LTI, ZTI procedures * Assist with printer support for HP, Canon ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Utilize troubleshooting and ticketing systems such as ServiceNow to track and resolve issues ... Perform desktop imaging using MDT, LTI, ZTI procedures * Assist with printer support for HP, Canon ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Utilize troubleshooting and ticketing systems such as ServiceNow to track and resolve issues ... Perform desktop imaging using MDT, LTI, ZTI procedures * Assist with printer support for HP, Canon ...

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How much do assistant ticketing systems jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for assistant ticketing systems in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Assistant Ticketing Systems vs Customer Service Representatives?

AspectAssistant Ticketing SystemsCustomer Service Representatives
CredentialsBasic technical knowledge, certifications in ticketing softwareCustomer service skills, communication certifications
Work EnvironmentSupport centers, IT departments, ticketing platformsCall centers, retail, service industries
Industry UsageIT, transportation, event managementRetail, hospitality, telecom
Primary RoleManage and troubleshoot ticketing systemsAssist customers, resolve issues, provide information

Assistant Ticketing Systems focus on managing and supporting ticketing platforms, often requiring technical skills. Customer Service Representatives handle direct customer interactions across various industries. While both roles involve communication, Assistant Ticketing Systems are more technical, whereas Customer Service Representatives emphasize customer interaction and problem-solving.

What cities are hiring for Assistant Ticketing Systems jobs? Cities with the most Assistant Ticketing Systems job openings:
What are the most commonly searched types of Ticketing Systems jobs? The most popular types of Ticketing Systems jobs are:
What states have the most Assistant Ticketing Systems jobs? States with the most job openings for Assistant Ticketing Systems jobs include:
Assistant Ticketing Systems jobs near you
Systems Analyst (LIMS / MODA Lab Systems Administrator) - Lexington, MA 0 2421 ( Hybrid)

Systems Analyst (LIMS / MODA Lab Systems Administrator) - Lexington, MA 0 2421 ( Hybrid)

Alpha Business Solutions

Lexington, MA • On-site

Full-time

Posted 13 days ago

Job description

Job Summary:
Alpha Business Solutions is seeking an experienced LIMS/MODA Lab Systems Administrator to support laboratory systems in a biopharmaceutical manufacturing environment. The role involves maintaining and enhancing LabWare LIMS and MODA systems, providing user support, and ensuring compliance with regulatory standards.
Responsibilities:
• Administer, maintain, and configure LabWare LIMS and MODA systems.
• Update workflows, master data, and system configurations to support business needs.
• Configure and maintain instrument interfaces with laboratory systems.
• Provide first-level application support, troubleshoot system issues, and assist laboratory users.
• Create and maintain system documentation, verification scripts, and validation documentation.
• Support system integrations, enhancements, and change management activities through ServiceNow or similar ticketing systems.
• Collaborate with global IT teams, laboratory personnel, and vendors to implement system improvements.
• Ensure systems remain compliant with data integrity, GMP, and validation requirements.
• Participate in regulatory inspections as a subject matter expert for laboratory systems.
Qualifications:
Required:
• Bachelor's degree in Engineering, Computer Science, Chemistry, Biology, Business, or a related field.
• 3–5+ years of experience in the pharmaceutical or biopharmaceutical industry.
• Strong hands-on experience with LabWare LIMS and/or MODA configuration and administration.
• Experience with laboratory workflows, master data management, and instrument integration.
• Knowledge of GMP, GxP, data integrity, and computer system validation.
• Experience with change management and ticketing tools such as ServiceNow is preferred.
• Strong troubleshooting, communication, and cross-functional collaboration skills.
Preferred:
• Lab system configuration and workflow development.
• System validation and documentation.
• Supporting QC laboratory operations in a regulated manufacturing environment.
• Working with global IT and business teams on system enhancements.
Company:
Alpha Business Solutions provides workforce solutions for client service and community advancement. Founded in 2017, the company is headquartered in Red Bank, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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