Provide in-person or telephone crisis support to the MST-Psych families. * Attend DSS, hospital ... * Assist in MST TAM-R collection by connecting families with the interviewer. * Work non ...
Provide in-person or telephone crisis support to the MST-Psych families. * Attend DSS, hospital ... * Assist in MST TAM-R collection by connecting families with the interviewer. * Work non ...
Survey Research Operations Manager
Detroit, MI · On-site
$65K/yr
Computer-Assisted Telephone Interviewing (CATI) : Work closely with others to set up call center ... training, monitoring interviewer performance, tracking interviewing hours against numbers of ...
Survey Research Operations Manager
Detroit, MI · On-site
$65K/yr
Computer-Assisted Telephone Interviewing (CATI) : Work closely with others to set up call center ... training, monitoring interviewer performance, tracking interviewing hours against numbers of ...
... Assist with all recruiting-related processes that will take new hires up to their first day and ... Skilled behavioral interviewer with the ability to conduct different types of interviews * Creative ...
... Assist with all recruiting-related processes that will take new hires up to their first day and ... Skilled behavioral interviewer with the ability to conduct different types of interviews * Creative ...
Recruiter
Baton Rouge, LA · On-site
... Assist with all recruiting-related processes that will take new hires up to their first day and ... Skilled behavioral interviewer with the ability to conduct different types of interviews * Creative ...
Recruiter
Baton Rouge, LA · On-site
... Assist with all recruiting-related processes that will take new hires up to their first day and ... Skilled behavioral interviewer with the ability to conduct different types of interviews * Creative ...
... Assist with all recruiting-related processes that will take new hires up to their first day and ... Skilled behavioral interviewer with the ability to conduct different types of interviews * Creative ...
... Assist with all recruiting-related processes that will take new hires up to their first day and ... Skilled behavioral interviewer with the ability to conduct different types of interviews * Creative ...
Recruiter
Baton Rouge, LA · On-site
... Assist with all recruiting-related processes that will take new hires up to their first day and ... Skilled behavioral interviewer with the ability to conduct different types of interviews * Creative ...
Recruiter
Baton Rouge, LA · On-site
... Assist with all recruiting-related processes that will take new hires up to their first day and ... Skilled behavioral interviewer with the ability to conduct different types of interviews * Creative ...
Project Recruiter
Baton Rouge, LA · On-site
... Assist with all recruiting-related processes that will take new hires up to their first day and ... Skilled behavioral interviewer with the ability to conduct different types of interviews * Creative ...
Project Recruiter
Baton Rouge, LA · On-site
... Assist with all recruiting-related processes that will take new hires up to their first day and ... Skilled behavioral interviewer with the ability to conduct different types of interviews * Creative ...
Recruiter
Baton Rouge, LA · On-site
... Assist with all recruiting-related processes that will take new hires up to their first day and ... Skilled behavioral interviewer with the ability to conduct different types of interviews * Creative ...
Recruiter
Baton Rouge, LA · On-site
... Assist with all recruiting-related processes that will take new hires up to their first day and ... Skilled behavioral interviewer with the ability to conduct different types of interviews * Creative ...
... Assist with all recruiting-related processes that will take new hires up to their first day and ... Skilled behavioral interviewer with the ability to conduct different types of interviews * Creative ...
... Assist with all recruiting-related processes that will take new hires up to their first day and ... Skilled behavioral interviewer with the ability to conduct different types of interviews * Creative ...
Aging Case Aide 2 (Local Government) - Lebanon County Area Agency on Aging
Harrisburg, PA · Hybrid
$37K/yr
... telephone contacts, assisting the PA Medi Coordinator with their programs, and managing the DOM ... Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted.
Aging Case Aide 2 (Local Government) - Lebanon County Area Agency on Aging
Harrisburg, PA · Hybrid
$37K/yr
... telephone contacts, assisting the PA Medi Coordinator with their programs, and managing the DOM ... Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted.
Assistant Telephone Interviewer information
See salary details
$10.34 - $11.34
4% of jobs
$11.34 - $12.35
8% of jobs
$12.77 is the 25th percentile. Wages below this are outliers.
$12.35 - $13.35
29% of jobs
$13.35 - $14.36
5% of jobs
The median wage is $14.86 / hr.
$14.36 - $15.36
5% of jobs
$15.36 - $16.37
11% of jobs
$16.37 - $17.37
5% of jobs
$17.37 - $18.38
2% of jobs
$19.23 is the 75th percentile. Wages above this are outliers.
$18.38 - $19.38
5% of jobs
$19.38 - $20.39
8% of jobs
$20.39 - $21.39
16% of jobs
$10
$16
$21
How much do assistant telephone interviewer jobs pay per hour?
Full-time
Posted 29 days ago
SCO Family of Services rating
7.2
Based on 16 frontline employees who took The Breakroom Quiz
Job description
Seeking an individual with mental health training and casework experience to function as the crisis case worker for youths with serious behavioral and emotional problems. This is a field-based position, with most of the day spent in the field meeting with families, schools, hospitals, probation, DSS and other stakeholders residing in the Bronx. The Crisis Caseworker must be available to provide periodic on-call 24-hour support and weekend coverage. The caseload for the team is typically 15-20 families at any given time.
The MST crisis worker provides treatment plan support, resource support and crisis case management for the JJI youths, siblings and caregivers. Services are provided in a home and community-based setting. Hours are based on client's need, meetings and require occasional evening availability. Field work comprises most of the therapist's time, but additional administrative requirements and supervision are an equally important component of the position.
Must have NYS driver's license, feel comfortable taking NYC public transportation and must be able to drive agency vehicle.
SPECIFIC RESPONSIBILITIES:
- Perform safety checks in the direction of the supervisor or therapist, respond to emergencies, and implement crisis plans.
- Meet with families in their homes to complete intake assessments and post-treatment assessments. MST families reside in the Bronx and Manhattan
- Provide in-person or telephone crisis support to the MST-Psych families.
- Attend DSS, hospital, probation and court meetings as needed.
- Escort families to their appointments. Provide follow-up to ensure compliance.
- Assist therapists in gathering information about resources, making appointments and building community relationships with outpatient clinics and other mental health providers.
- Maintain clear and concise documentation of treatment efforts that promote peer and supervisory review and feedback. Documentation submitted weekly to therapists and team and uploaded into our electronic health records (EHR).
- Participate in all MST-Psychiatric training, supervision and consultation activities.
- Build a relationship with community stakeholders (i.e., child protection services, Guardians ad Litem, judges, schools, etc.) to ensure cooperation among service providers.
- Assist clients in practical needs such as housing, budgeting, job attainment, and prosocial recreational activities.
- Assist in MST TAM-R collection by connecting families with the interviewer.
- Work non-traditional hours, outside of the standard 9-5. Sessions and meetings may take place in the morning or evenings.
- Be available to clinicians and engage in activities to support clinicians in their work with families. Interested persons may locate information about this treatment model on the internet at www.mstservices.com.
- Bilingual a plus.
QUALIFICATIONS:
- Case work experience with families in a community-based setting.
- Work with hospitals, schools and court systems.
- Ability to work as a team member.
- Management of suicidal or homicidal threats and family safety risks.
- Knowledge and experience in the Juvenile Justice System and DSS are a plus as well as experience in a preventive ACS program desired.
- Knowledge of behavioral therapies theory and application.
- Knowledge of child and adolescent mental health
- A working understanding of the culture and strengths of the families within the MST-Psychiatric population.
- Resources available in the community and the ability to connect families to those resources.
- Ability to locate and access housing for clients.
- Ability to work with families to develop a safety plan.
- Acceptable clearance checks for State Central Register, Driver license and fingerprinting as required by the program.
- Valid NYS driver's license.
EDUCATION:
- Associate's degree or Bachelor's degree in Psychology, Social Work or related field.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What SCO Family of Services employees say
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About SCO Family of Services
Sourced by ZipRecruiter
SCO Family of Services, based in Glen Cove, NY, is a nonprofit human services organization serving more than 60,000 people annually throughout New York City and Long Island. Established in the year 1895, SCO is deeply rooted in the social welfare landscape, committed to helping vulnerable communities build a strong foundation for the future. Operating in the social assistance sector, the organization offers a vast array of services including family fostering and adoption support, special education, youth and family counseling, and homelessness prevention, among others.
Industry
Individual, family and community social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
Glen Cove, NY, US
Year founded
1895