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Assistant Tasting Room Manager Jobs (NOW HIRING)

Hawks View Winery

TASTING ROOM BARBACK

Sherwood, OR · On-site

$15.05/hr

... Manager or Tasting Room Lead including cleaning, stocking, kitchen prep, etc. in support of the tasting room experience. * Collect empty glasses and dishes and maintain a clean premise. * Assist ...

Hawks View Winery

TASTING ROOM HOST/HOSTESS

Sherwood, OR · On-site

$16.50/hr

Check all visitors in and verify reservations and club membership. * Assist and direct guests to ... Communicate with Tasting Room and Wine Club Managers regarding guest concerns. * Handle and resolve ...

Ponte Winery

TASTING ROOM CASHIER

Temecula, CA · On-site

$16.90/hr

Stock wine and merchandise as requested by the Tasting Room Manager or Assistant Merchandising Manager. * Help with merchandise needs and be able to assist guests with purchasing retail products.

Maryhill Winery

Tasting Room Ambassador

Woodinville, WA · On-site

$20/hr

Hosting large groups or tours. * Assist customers with purchases and carry/transport purchases to ... Other duties as assigned by the Tasting Room Manager. Requirements, Skills and Qualifications:

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Assistant Tasting Room Manager information

What does an Assistant Tasting Room Manager do?

An Assistant Tasting Room Manager helps oversee the daily operations of a winery or brewery tasting room. Their duties often include supervising staff, ensuring excellent customer service, managing inventory, organizing events, and assisting with marketing activities. They work closely with the Tasting Room Manager to provide guests with a memorable experience and to promote the brand. This role also involves training team members and handling customer feedback or issues as they arise.

What are the key skills and qualifications needed to thrive as an Assistant Tasting Room Manager, and why are they important?

To thrive as an Assistant Tasting Room Manager, you need expertise in hospitality, wine knowledge, sales, and customer service, often supported by experience in the food and beverage industry. Familiarity with POS systems, inventory management software, and, occasionally, wine certification programs is valuable. Strong interpersonal skills, leadership, and the ability to multitask under pressure make candidates stand out. These skills ensure smooth operations, exceptional guest experiences, and increased sales in a dynamic tasting room environment.

What are the main challenges an Assistant Tasting Room Manager faces during peak visitor seasons?

During busy seasons, Assistant Tasting Room Managers often juggle high visitor volumes, ensuring every guest has a memorable experience while maintaining efficient operations. Balancing staff schedules, managing inventory, and quickly resolving unexpected issues are common challenges. Strong communication and organizational skills are key, as is the ability to motivate teams and adapt quickly to changing demands. Collaborating closely with the Tasting Room Manager and other staff members helps ensure smooth service and a positive atmosphere for both guests and employees.

What is the difference between Assistant Tasting Room Manager vs Tasting Room Associate?

AspectAssistant Tasting Room ManagerTasting Room Associate
ResponsibilitiesOversees tasting room operations, manages staff, handles customer service, and supports sales strategies.Provides customer service, pours wine, educates guests, and maintains tasting room cleanliness.
CredentialsExperience in wine industry, sales, or hospitality; often requires wine knowledge certifications.High school diploma or equivalent; wine knowledge beneficial but not mandatory.
Work EnvironmentLeads a team in a tasting room setting, often involved in administrative tasks.Frontline role interacting directly with customers in a tasting room.

The Assistant Tasting Room Manager typically has more responsibilities in managing staff and operations, requiring relevant experience and certifications. In contrast, a Tasting Room Associate focuses on customer service and wine pouring. Both roles are essential in the wine industry but differ in scope and duties.

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Assistant Tasting Room Manager jobs near you
Lead Tasting Room Associate

Lead Tasting Room Associate

Trump Winery

Charlottesville, VA

$28 - $35/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Trump Winery is looking for a professional, energetic, and enthusiastic individual to deliver exceptional guest experiences while supporting daily tasting room operations and team leadership. The Lead Tasting Room Associate will be responsible for conducting wine tastings, driving sales, assisting with daily operations, and serving as a product and brand expert while supporting the Tasting Room Manager in leading the team. The Lead Tasting Room Associate will report to the Tasting Room Manager and work closely with all department managers and team members. This position is full-time or part-time and requires availability to work weekends and holidays as business needs dictate.

Position Title: Lead Tasting Room Associate
Location: Trump Winery in Charlottesville, VA - 15 minutes south of Charlottesville city limits
Hours: Full-Time ; flexible schedule including weekends and holidays
Wage: $28-$35/hr (includes $10.00 base + tips)


Essential Duties:

  • Greeting and educating guests on wine, wine industry, and Charlottesville tourism
  • Serve wine and food to guests
  • Promote profitable sales of Trump wine, Wine Club, merchandise and events
  • Ability to respond intelligently to guest questions regarding Trump Winery, wine making, and Albemarle Estate
  • Execution of opening and closing duties
  • Clean, organize, and stock Tasting Room, restrooms and kitchen
  • Process payment transactions on POS system
  • Work in a team environment as well as independently
  • Attend scheduled on-going training
  • Provide assistance to guests carrying out purchases
  • Perform daily cleaning of tasting Room, restroom, patio, kitchen, office and parking lot
  • Other duties as assigned to ensure the business runs efficiently


Requirements:

  • Must be 21 years of age or older
  • Exemplary customer service skills
  • Ability to interact with guests with all levels of wine knowledge
  • Must have an interest in learning about wine
  • Flexible availability to include weekends and holidays
  • Can handle multiple tasks at one time
  • Communicates professionally in person and on the phone
  • Is passionate about selling food and wine
  • Ability to anticipate guests needs and respond appropriately
  • Ability to lift 50 lbs frequently
  • Ability to stand for extend periods of time
  • Pre-employment background check required

Excellent Benefits include:

  • Health Coverage: We cover 80% of the employee premium on our base medical plan and 40% for dependents. Choose from low-deductible and HSA-compatible options.
  • Dental & Vision: We pay 80% of dental and vision premiums to keep your care affordable.
  • Generous Time Off: Enjoy 26 days of paid time off each year, combining vacation, sick time, and holidays.
  • Income Protection: Employer-paid short-term disability coverage.
  • Additional Voluntary Benefits: Optional employee-paid Life, AD&D, and Accident plans.
  • 401(k) Retirement Savings: After one year, receive a 100% match on the first 3% you contribute and a 50% match on the next 3%.

Trump Winery is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, age, protected veteran status, or other categories protected by federal, state, and local law.

Trump Winery participates in the E-Verify Program (Identity and Employment Eligibility Verification) and uses E-Verify to confirm work authorization. Candidates must be eligible to work in the United States.

Este Empleador participa en E-Verify (Verificación de Documentos de Identidad y Elegibilidad de Empleo).

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