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Assistant Tasting Room Manager Jobs (NOW HIRING)

Penns Woods Winery

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Tasting Room Manager

Chadds Ford, PA · On-site

$61K - $67K/yr

Oversee and assist in tasting room service, wine tastings, VIP experiences, and on-site events ... Support Wine Club Manager to enhance retention, membership growth, and customer engagement. * Drive ...

Byington Winery

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Tasting Room Manager

Los Gatos, CA · On-site

$23 - $26/hr

This position is responsible for creating a memorable wine-tasting experience for guests, driving sales, and managing a dedicated team of tasting room staff. Looking for something to do Saturday and ...

Wente Vineyards

Tasting Room Manager

Livermore, CA

$77K/yr

The Tasting Room Manager will work cross functionally to create process efficiencies within each Tasting Room and will share best practices which support the overall DTC operation. * Ensure tasting ...

Wente Family Estates

Tasting Room Manager

Livermore, CA · On-site

$29.84 - $44.76/hr

The Tasting Room Manager will work cross functionally to create process efficiencies within each Tasting Room and will share best practices which support the overall DTC operation. * Ensure tasting ...

PRECEPT BRANDS LLC

Tasting Room Associate

Walla Walla, WA · On-site

$17.13 - $20/hr

The Tasting Room Associate reports directly to the Tasting Room Manager. The Tasting Room Associate ... Stock both wine and non-wine items * Assist with hospitality special events * Knowledge and ...

Grand Reserve Inn

Lead Tasting Room Host

Plymouth, CA · On-site

$22 - $24/hr

Provide real-time direction and support to tasting room hosts * Assist with onboarding and coaching of new team members * Communicate staffing needs or challenges to management Sales & Wine Club ...

Grand Reserve Inn

Lead Tasting Room Host

Plymouth, CA · On-site

$24/hr

Provide real-time direction and support to tasting room hosts * Assist with onboarding and coaching of new team members * Communicate staffing needs or challenges to management Sales & Wine Club ...

Grand Reserve Inn

Lead Tasting Room Host

Plymouth, CA · On-site

$22 - $24/hr

Provide real-time direction and support to tasting room hosts * Assist with onboarding and coaching of new team members * Communicate staffing needs or challenges to management Sales & Wine Club ...

Grand Reserve Inn

Lead Tasting Room Host

Plymouth, CA

$24/hr

Provide real-time direction and support to tasting room hosts * Assist with onboarding and coaching of new team members * Communicate staffing needs or challenges to management Sales & Wine Club ...

Boisset Collection

Tasting Room Associate

Saint Helena, CA · On-site

$19 - $20/hr

Can sometimes involve out of area travel. * Assist with the packing and shipping of wine orders, sales orders, POS orders, etc. as needed. * Assist tasting room/hospitality managers, events managers ...

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Assistant Tasting Room Manager information

What does an Assistant Tasting Room Manager do?

An Assistant Tasting Room Manager helps oversee the daily operations of a winery or brewery tasting room. Their duties often include supervising staff, ensuring excellent customer service, managing inventory, organizing events, and assisting with marketing activities. They work closely with the Tasting Room Manager to provide guests with a memorable experience and to promote the brand. This role also involves training team members and handling customer feedback or issues as they arise.

What are the key skills and qualifications needed to thrive as an Assistant Tasting Room Manager, and why are they important?

To thrive as an Assistant Tasting Room Manager, you need expertise in hospitality, wine knowledge, sales, and customer service, often supported by experience in the food and beverage industry. Familiarity with POS systems, inventory management software, and, occasionally, wine certification programs is valuable. Strong interpersonal skills, leadership, and the ability to multitask under pressure make candidates stand out. These skills ensure smooth operations, exceptional guest experiences, and increased sales in a dynamic tasting room environment.

What are the main challenges an Assistant Tasting Room Manager faces during peak visitor seasons?

During busy seasons, Assistant Tasting Room Managers often juggle high visitor volumes, ensuring every guest has a memorable experience while maintaining efficient operations. Balancing staff schedules, managing inventory, and quickly resolving unexpected issues are common challenges. Strong communication and organizational skills are key, as is the ability to motivate teams and adapt quickly to changing demands. Collaborating closely with the Tasting Room Manager and other staff members helps ensure smooth service and a positive atmosphere for both guests and employees.

What is the difference between Assistant Tasting Room Manager vs Tasting Room Associate?

AspectAssistant Tasting Room ManagerTasting Room Associate
ResponsibilitiesOversees tasting room operations, manages staff, handles customer service, and supports sales strategies.Provides customer service, pours wine, educates guests, and maintains tasting room cleanliness.
CredentialsExperience in wine industry, sales, or hospitality; often requires wine knowledge certifications.High school diploma or equivalent; wine knowledge beneficial but not mandatory.
Work EnvironmentLeads a team in a tasting room setting, often involved in administrative tasks.Frontline role interacting directly with customers in a tasting room.

The Assistant Tasting Room Manager typically has more responsibilities in managing staff and operations, requiring relevant experience and certifications. In contrast, a Tasting Room Associate focuses on customer service and wine pouring. Both roles are essential in the wine industry but differ in scope and duties.

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Assistant Tasting Room Manager jobs near you
Tasting Room Manager

Tasting Room Manager

Penns Woods Winery

Chadds Ford, PA • On-site

$61K - $67K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 12 days ago

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Job description

Location: Chadds Ford, PA
Employment Type: Full-Time, Wednesday - Monday

A family-owned and award-winning Pennsylvania winery is seeking an experienced and dynamic Tasting Room Manager to lead our day-to-day operations, elevate guest experience, and support our continued growth. This is a hands-on leadership role ideal for someone who thrives in a hospitality environment, enjoys building strong teams, and has a passion for wine, service, and operational excellence.

This position entails management of tasting room staff, daily winery operations: selling wines, wine club memberships, and advocating / telling the story of our small, family-owned winery. We strive to provide a memorable wine experience through our excellent customer service and high-quality wine.

With that said, we are looking for an outgoing and eager personality with strong and inspirational leadership skills. This position is ideal for an intrinsically motivated candidate who is a self-starter, an exceptional communicator, and a proficient networker. You must be able to work well in a team environment as this position is key in supporting and co-creating the continued evolution of the Penns Woods community.

This is a full-time (40 hours per week) position that requires evening and weekend shifts within a fast-paced environment

Key Responsibilities

Tasting Room & Hospitality Oversight

  • Oversee day-to-day tasting room operations, guest services and property activities.
  • Develop and maintain service standards aligned with the winery’s brand and values.
  • Ensure smooth staffing coverage, efficient workflows, and adherence to company standards.
  • Assist with product and inventory management.
  • Ensure the front of house is welcoming, well-maintained, properly stocked, seasonally decorated, and consistently clean, organized, and optimized for retail presentation and guest centered.
  • Organize wine, food and dry-goods storage

Staff Leadership

  • Manage, train, and mentor tasting room associates and supervisors.
  • Create staffing schedule and assist with performance reviews.
  • Foster a positive team culture built on communication, accountability, and hospitality.

Guest Experience

  • Maintain exceptional customer service standards across all touchpoints.
  • Oversee and assist in tasting room service, wine tastings, VIP experiences, and on-site events.
  • Handle guest escalations with professionalism and solutions-focused thinking.

Wine Club & DTC Sales

  • Support Wine Club Manager to enhance retention, membership growth, and customer engagement.
  • Drive tasting room sales, club sign-ups, and event participation.
  • Monitor sales performance, promotional activity, and the movement and popularity of retail and menu items, as well as overall guest feedback.

Events & Programming

  • Coordinate with the Events Manager to support onsite events, wine club gatherings, and special experiences.
  • Ensure seamless execution and strong representation of the winery's brand.

Qualifications

  • 3-5+ years of management experience in hospitality, retail, beverage, or winery/vineyard operations.
  • Strong leadership skills with the ability to motivate, train, and direct teams.
  • Excellent organizational and problem-solving abilities.
  • Strong customer service and communication skills.
  • Experience with POS systems (e.g., Commerce7), scheduling and reservations platforms, Canva and basic Excel/Google Sheets.
  • Ability to lift 50 lbs and work weekends, evenings, and event shifts as required.
  • Wine knowledge is a plus; willingness to learn is essential.

What We Offer

  • Competitive compensation commensurate with experience
  • Tips and commission opportunities
  • Health & Dental Insurance
  • Paid sick and vacation time
  • Professional development educational opportunities
  • Wine perks, employee discounts, and commission opportunities
  • Growth opportunities within a thriving and respected local winery
  • Supportive, passionate team environment

Company Description

Blending tradition & innovation, Penns Woods Winery is the experience leader of viticulture in Pennsylvania. For over 20 years, we have produced premium, Euro-styled wines that highlight the depth & flavors unique to our region by utilizing time-honored sustainable farming techniques alongside a cutting edge facility. Our wines are a true expression of this beautiful land we call home & we can’t wait to share them with you!
“We are passionate. We are dedicated . And we aim to make the very best wine possible in Pennsylvania.” – Gino Razzi, Founder