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Assistant Shopify Customer Service Jobs in Wisconsin

Sendik's

Customer Service Office

Germantown, WI · On-site

$14.75 - $20.25/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's

Customer Service Office

Greendale, WI · On-site

$13.75 - $19/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's

Customer Service Office

Brookfield, WI · On-site

$13.75 - $19/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's

Customer Service Office

Hartland, WI · On-site

$14.25 - $19.50/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's

Customer Service Office

Mequon, WI · On-site

$12.75 - $17.75/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's Food Market

Customer Service Office

Germantown, WI · On-site

$14.75 - $20.25/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's Food Market

Customer Service Office

Grafton, WI · On-site

$14.25 - $19.75/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's

Customer Service Office

Grafton, WI · On-site

$14.25 - $19.75/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's

Customer Service Office

Waukesha, WI · On-site

$14.50 - $20/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's Food Market

Customer Service Office

Hartland, WI · On-site

$14.25 - $19.50/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's

Customer Service Office

Hartland, WI · On-site

$14.25 - $19.50/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's Food Market

Customer Service Office

Oconomowoc, WI · On-site

$14.50 - $20/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's Food Market

Customer Service Office

Brookfield, WI · On-site

$13.50 - $18.75/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's Food Market

Customer Service Office

Mequon, WI · On-site

$12.75 - $17.50/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's Food Market

Customer Service Office

Waukesha, WI · On-site

$14.50 - $20/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

New

Sendik's Food Market

Customer Service Office

Greendale, WI · On-site

$13.75 - $19/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's Food Market

Customer Service Office

Elm Grove, WI · On-site

$13.75 - $19/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

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All JobsShopify Customer Service JobsAssistant Shopify Customer Service JobsAssistant Shopify Customer Service Jobs in Wisconsin

Assistant Shopify Customer Service information

What is an Assistant Shopify Customer Service?

Assistant Shopify Customer Service representatives are professionals who support customers using Shopify, an e-commerce platform. They assist customers with account setup, troubleshooting, order management, payment issues, and general inquiries via email, chat, or phone. Their goal is to ensure a positive customer experience and help merchants resolve any problems quickly. They may also provide guidance on Shopify features and best practices. Good communication skills and familiarity with the Shopify platform are essential for this role.

What are the key skills and qualifications needed to thrive as an Assistant Shopify Customer Service?

To thrive as an Assistant Shopify Customer Service representative, you need a strong understanding of e-commerce processes, Shopify platform experience, and customer support expertise, often backed by prior service roles or relevant training. Familiarity with customer relationship management (CRM) systems, helpdesk tools like Zendesk, and basic troubleshooting of Shopify apps is typically required. Strong communication, patience, problem-solving, and a customer-first attitude are essential soft skills for this position. These abilities ensure timely and effective resolution of customer issues, contributing to customer satisfaction and business success.

How does an Assistant Shopify Customer Service typically collaborate with other departments to resolve customer issues?

As an Assistant Shopify Customer Service representative, you will frequently work with teams such as fulfillment, inventory management, and technical support to address and resolve customer concerns. For instance, if a customer reports a shipping issue, you may need to coordinate with the warehouse or logistics team. Similarly, for technical problems with a Shopify storefront, you might escalate tickets to IT or development teams. Effective communication and teamwork are essential, as you act as a liaison to ensure customers receive timely and accurate solutions.

What is the difference between Assistant Shopify Customer Service vs Shopify Customer Support Specialist?

AspectAssistant Shopify Customer ServiceShopify Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic familiarity with ShopifySimilar; often requires experience with Shopify platforms
Work EnvironmentOnline, remote customer service teamsOnline, remote support teams, sometimes in call centers
Industry UsageRetail, e-commerce stores using ShopifySame; e-commerce businesses on Shopify platform
Search & Comparison IntentYes; often compared for entry-level support rolesYes; more specialized support roles in Shopify

Both roles involve assisting Shopify store customers, but the Assistant Shopify Customer Service typically handles basic inquiries and support tasks, while the Shopify Customer Support Specialist may handle more complex issues and technical support. The roles are similar in credentials and work environment, often overlapping in e-commerce settings.

What are the most commonly searched types of Shopify Customer Service jobs in Wisconsin?

The most popular types of Shopify Customer Service jobs in Wisconsin are:

What are popular job titles related to Assistant Shopify Customer Service jobs in Wisconsin?

For Assistant Shopify Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Assistant Shopify Customer Service jobs in Wisconsin look for?

The top searched job categories for Assistant Shopify Customer Service jobs in Wisconsin are:

Assistant Shopify Customer Service jobs near you

Customer Service Office

Sendik's

Germantown, WI • On-site

$14.75 - $20.25/hr

Full-time

Re-posted 5 days ago

Job description

Job Requirements
Sendik's Food Markets: Join a Century of Excellence. Sendik's Food Markets is far more than a grocery store-we are a family-owned company built on a century-long tradition of providing "only the best." With our 2026 Centennial Anniversary marking a century of excellence, we seek passionate individuals eager to join a team defined by exceptional quality, genuine service, and community pride. We currently operate 17 store locations across Southeastern Wisconsin.
At Sendik's we blend the warmth of a local grocer with the energy and nimbleness of a fast-paced, innovative retail environment. We empower our associates to become experts, fostering a culture where every single person contributes to our signature, award-winning customer experience.
If you are looking for a career where your passion for service and hard work lead to genuine growth and make a tangible impact right in your community, you belong at Sendik's.
Role Title
Customer Service Office Associate
Manager
Customer Service Manager
Job Summary
The Customer Service Office Associate will be responsible for modeling and promoting Sendik's culture by consistently providing "best in class" service to our guests. The main responsibility of the Customer Service Office Associate is to maintain the operations of the front end, including daily task management and resolving customer complaints. The Customer Service Office Associate must demonstrate accountability, accuracy and ability to delegate tasks to the team.
Our Values:
Service: We will treat every customer like a beloved family member or friend and find a way to say "yes" to our customers. It's important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere "Thank you for your business!"
Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik's brand.
Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use "Red Truck Service" when additional assistance is needed.
Work Experience
Duties/Responsibilities
  • Serve customers while modeling Sendik's culture and providing "best in class" customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
  • Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints
  • Encourage customers to participate in our monthly charity partnerships and Red Bag Rewards program
  • Assist with opening and closing duties including, but not limited to, unlocking registers, balancing safe, reviewing daily schedule, settling drawers, and completing cleaning lists
  • Complete lane audits by reviewing register balances to make sure all transactions are entered and accurate; investigate any discrepancies as they arise
  • Monitor monetary needs including, but not limited to, placing daily change orders, bank deposits and petty cash
  • Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as they arise
  • Scheduling break/meal times to ensure coverage throughout the day
  • Assist with accurately and efficiently checking out customer orders
  • Assist with maintaining Customer Service reports including, but not limited to, accounting logs, change order request, special request items, delivery logs, customer concerns and lost and found
  • Assist with store promotional sales events as needed
  • Assist with the training and mentoring of new associates at the Customer Service Desk
  • Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
  • Assist with all other Customer Service duties as needed

Qualifications:
  • Must be a minimum of 18 years of age due to handling wine and spirits
  • Prior experience in customer service, cash handling and leadership experience is required
  • Ability to provide clear direction and delegate responsibilities to a team
  • Ability to quickly adapt to changing conditions, priorities and circumstances
  • Ability to maintain composure, meet deadlines and work effectively under pressure
  • Ability to work effectively in a fast-paced environment
  • Excellent communication, organizational and planning skills
  • Ability to make independent decisions regarding department needs and priorities
  • Strong verbal and written communication skills
  • Strong sense of urgency, time management, prioritization and multitasking skills
  • Strong computer skills, working knowledge in Microsoft Office product suite and Google Products
  • Excellent attention to detail
  • Excellent problem-solving and conflict resolution skills
  • Exceptional customer service skills
  • Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts
  • Ability to stand, walk, lift, bend, push/pull for extended periods of time
  • Ability to lift up to 50 pounds

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