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Assistant Reservations Manager Jobs in Wisconsin

Assistant Team Leads report directly to the Team Leader and General Manager, providing Five-Star ... reservations and check guests out using Zenoti - Maintain and stay current on products and services ...

Assistant Team Lead

Glendale, WI ยท On-site

$16 - $17/hr

Description Assistant Team Leads report directly to the Team Leader and General Manager, providing ... reservations and check guests out using Zenoti - Maintain and stay current on products and services ...

New

Description Assistant Team Leads report directly to the Team Leader and General Manager, providing ... reservations and check guests out using Zenoti - Maintain and stay current on products and services ...

New

Showing results 21-40

Assistant Reservations Manager information

See Wisconsin salary details

$29.3K

$60.3K

$110K

How much do assistant reservations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for assistant reservations manager in Wisconsin is $60,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $70,700.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by an assistant reservations manager, and how can they be addressed?

One of the main challenges for an Assistant Reservations Manager is balancing high volumes of booking requests while ensuring accuracy and customer satisfaction. This often requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Collaborating closely with front office, sales, and event teams is essential to manage overbookings or special requests efficiently. Implementing effective communication and using reservation management systems can help streamline workflows and minimize errors. Continuous training and staying updated on system upgrades also contribute to smoother operations.

What are the key skills and qualifications needed to thrive as an assistant reservations manager?

To thrive as an Assistant Reservations Manager, you typically need experience in hospitality or customer service, strong organizational abilities, and familiarity with reservation procedures, often supported by a relevant diploma or degree. Proficiency in property management systems (PMS) like Opera, booking engines, and Microsoft Office is essential, and certifications in hospitality management can be advantageous. Exceptional communication, problem-solving, and leadership skills help you stand out by ensuring smooth team coordination and guest satisfaction. These skills are vital for optimizing occupancy, streamlining operations, and delivering excellent service in a competitive hospitality environment.

How to become an Assistant Reservations Manager?

To become an Assistant Reservations Manager, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in hospitality, business, or related fields. Relevant skills include customer service, communication, and proficiency with reservation systems or property management software. Gaining experience in hospitality or reservations roles can also improve chances of advancement into this position.

How much do assistant reservations managers make in the US?

Assistant reservations managers in the US typically earn between $35,000 and $50,000 annually, depending on experience, location, and the size of the organization. They often work in hospitality or travel industries, requiring strong customer service and organizational skills.

What does an assistant reservations manager do?

An Assistant Reservations Manager supports the Reservations Manager in overseeing the reservations department of a hotel, resort, or similar business. Their duties include managing daily reservation operations, supervising reservation agents, ensuring high levels of customer service, and optimizing room occupancy rates. They also assist in training staff, handling guest inquiries or complaints, and coordinating with other departments to ensure efficient booking processes. The role requires strong organizational, communication, and problem-solving skills.

What is the difference between Assistant Reservations Manager vs Reservations Agent?

AspectAssistant Reservations ManagerReservations Agent
ResponsibilitiesOversees reservation processes, manages staff, and supports the Reservations ManagerHandles booking inquiries, confirms reservations, and provides customer service
CredentialsTypically requires experience in reservations, customer service, and sometimes supervisory skillsUsually requires customer service experience and familiarity with reservation systems
Work EnvironmentOffice setting, often in hotels, resorts, or travel companiesFront desk or call center environment within similar industries

The main difference is that the Assistant Reservations Manager has supervisory and administrative duties, overseeing reservation teams, while the Reservations Agent focuses on direct customer interactions and booking tasks. The Assistant Reservations Manager plays a leadership role, whereas the Reservations Agent handles day-to-day reservations.

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What cities in Wisconsin are hiring for Assistant Reservations Manager jobs? Cities in Wisconsin with the most Assistant Reservations Manager job openings:

Assistant Team Lead

Neroli Salon & Spa

Milwaukee, WI โ€ข On-site

Other

Posted 4 days ago


Job description

Assistant Team Leads report directly to the Team Leader and General Manager, providing Five-Star service to internal team members and guests via phone and in person. This role supports and maintains follow-up and follow-through on all procedures across Neroli Salon & Spa North Shore. We are committed to creating an environment that is caring, compassionate, and dedicated to uplifting others. Essential Job Functions - Greet guests and provide a Five-Star guest experience - Discover guest needs and assist in purchasing products - Conduct retail store operations, including execution of the Aveda Service Wheel - Accurately schedule reservations and check guests out using Zenoti - Maintain and stay current on products and services, including timing, benefits, and pricing - Attend and participate in meetings with the General Manager and other team members - Maintain professional and effective written and verbal communication with guests and all team members - Participate in personal and team goal setting - Assist leadership by opening and closing the location, and delegating downtime tasks - Other duties as assigned by leadership What We're Looking For - A collaborative team player with strong communication and organizational skills - Brings a positive outlook, personal integrity, and confidence to their work; understands the value of each guest and strives to be a Day Maker - Self-disciplined, goal-oriented, and professional, with strong follow-through and a commitment to continuing education