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Assistant Reservations Manager Jobs in Milwaukee, WI

Troon Golf

Host/Hostess

Brown Deer, WI · On-site

Manage reservations, walk-ins, and wait lists efficiently. * Coordinate table assignments to ... Notify servers promptly when guests are seated. * Assist with special requests, celebrations, and ...

Troon

Host/Hostess

Brown Deer, WI

Manage reservations, walk-ins, and wait lists efficiently. * Coordinate table assignments to ... Notify servers promptly when guests are seated. * Assist with special requests, celebrations, and ...

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All JobsReservations JobsAssistant Reservations Manager JobsAssistant Reservations Manager Jobs in Milwaukee, WI

Assistant Reservations Manager information

See Milwaukee, WI salary details

$28.6K

$58.9K

$107.4K

How much do assistant reservations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for assistant reservations manager in Milwaukee, WI is $58,891.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $69,000.00 per year, depending on experience, location, and employer.

What does an assistant reservations manager do?

An Assistant Reservations Manager supports the Reservations Manager in overseeing the reservations department of a hotel, resort, or similar business. Their duties include managing daily reservation operations, supervising reservation agents, ensuring high levels of customer service, and optimizing room occupancy rates. They also assist in training staff, handling guest inquiries or complaints, and coordinating with other departments to ensure efficient booking processes. The role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an assistant reservations manager?

To thrive as an Assistant Reservations Manager, you typically need experience in hospitality or customer service, strong organizational abilities, and familiarity with reservation procedures, often supported by a relevant diploma or degree. Proficiency in property management systems (PMS) like Opera, booking engines, and Microsoft Office is essential, and certifications in hospitality management can be advantageous. Exceptional communication, problem-solving, and leadership skills help you stand out by ensuring smooth team coordination and guest satisfaction. These skills are vital for optimizing occupancy, streamlining operations, and delivering excellent service in a competitive hospitality environment.

What are the most common challenges faced by an assistant reservations manager, and how can they be addressed?

One of the main challenges for an Assistant Reservations Manager is balancing high volumes of booking requests while ensuring accuracy and customer satisfaction. This often requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Collaborating closely with front office, sales, and event teams is essential to manage overbookings or special requests efficiently. Implementing effective communication and using reservation management systems can help streamline workflows and minimize errors. Continuous training and staying updated on system upgrades also contribute to smoother operations.

What is the difference between Assistant Reservations Manager vs Reservations Agent?

AspectAssistant Reservations ManagerReservations Agent
ResponsibilitiesOversees reservation processes, manages staff, and supports the Reservations ManagerHandles booking inquiries, confirms reservations, and provides customer service
CredentialsTypically requires experience in reservations, customer service, and sometimes supervisory skillsUsually requires customer service experience and familiarity with reservation systems
Work EnvironmentOffice setting, often in hotels, resorts, or travel companiesFront desk or call center environment within similar industries

The main difference is that the Assistant Reservations Manager has supervisory and administrative duties, overseeing reservation teams, while the Reservations Agent focuses on direct customer interactions and booking tasks. The Assistant Reservations Manager plays a leadership role, whereas the Reservations Agent handles day-to-day reservations.

What are popular job titles related to Assistant Reservations Manager jobs in Milwaukee, WI?

For Assistant Reservations Manager jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Assistant Reservations Manager jobs in Milwaukee, WI look for?

The top searched job categories for Assistant Reservations Manager jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Assistant Reservations Manager jobs?

Cities near Milwaukee, WI with the most Assistant Reservations Manager job openings:

Assistant Reservations Manager jobs near you

Remote Reservations Coordinator

Viajemos Solas pero en Grupo

Milwaukee, WI • On-site

$17 - $21.50/hr

Other

Posted 9 days ago

Job description

Job Description
Job Description

We are seeking a detail-oriented Remote Reservations Coordinator to assist clients with researching, coordinating, and managing reservations. This role requires strong organization, accurate recordkeeping, and professional communication.

Responsibilities

  • Research availability based on client requests
  • Assist with reservation coordination
  • Review available options and reservation details
  • Coordinate accommodations, transportation, activities, and related services
  • Provide confirmations and relevant information
  • Verify dates, names, and other important details for accuracy
  • Assist with modifications and special requests
  • Maintain organized reservation records
  • Communicate with service providers
  • Follow up regarding outstanding reservation details

Qualifications

  • Excellent attention to detail
  • Strong written and verbal communication
  • Good organizational abilities
  • Comfortable researching information online
  • Ability to manage multiple reservations and deadlines
  • Comfortable learning digital reservation systems
  • Customer service, hospitality, or reservation experience is helpful

Benefits

  • Fully remote environment
  • Onboarding and training
  • Continuing education
  • Access to professional tools and resources
  • Ongoing team support

Apply