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Assistant Reservations Manager Jobs in Middleton, WI

Reservations Agent

Madison, WI ยท On-site

$16 - $20.25/hr

You will apply your strategic and organizational skills to effectively manage all guest and ... The ability to assist other departments in the Rooms Division, including the Front Desk and Guest ...

Administrative Assistant

Madison, WI ยท On-site

$18.25 - $24.50/hr

Manage communication including emails and phone calls * Screen phone calls, redirect calls, and ... Schedule appointments, meetings, and reservations as needed * Receive deliveries; sort and ...

Administrative Assistant

Madison, WI ยท On-site

$18.25 - $24.50/hr

Manage communication including emails and phone calls * Screen phone calls, redirect calls, and ... Schedule appointments, meetings, and reservations as needed * Receive deliveries; sort and ...

Mad City Windows & Baths, a Renuity Company Executive Assistant Mad City Windows & Baths, a proud ... reservations, and onboarding logistics for new hires. ยท Manage strategic initiatives, special ...

Mad City Windows & Baths, a Renuity Company Executive Assistant Mad City Windows & Baths, a proud ... reservations, and onboarding logistics for new hires. โ€ข Manage strategic initiatives, special ...

Administrative Assistant

Madison, WI ยท On-site

$18.25 - $24.50/hr

Coordinate office operations with building management * Assist in scheduling lodging and meal reservations for traveling Mead & Hunt Staff * Other duties as assigned Successful candidates must have ...

Administrative Assistant

Madison, WI ยท On-site

$18.25 - $24.50/hr

Coordinate office operations with building management * Assist in scheduling lodging and meal reservations for traveling Mead & Hunt Staff * Other duties as assigned Successful candidates must have ...

Guest Service Agent

Madison, WI ยท On-site

$18/hr

Handle reservations, incoming calls, messages, and guest inquiries * Provide local area information and assist with dining, transportation, and tour arrangements * Maintain accurate guest records and ...

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Assistant Reservations Manager information

See Middleton, WI salary details

$29.1K

$60K

$109.4K

How much do assistant reservations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for assistant reservations manager in Middleton, WI is $59,986.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $70,200.00 per year, depending on experience, location, and employer.

What does an assistant reservations manager do?

An Assistant Reservations Manager supports the Reservations Manager in overseeing the reservations department of a hotel, resort, or similar business. Their duties include managing daily reservation operations, supervising reservation agents, ensuring high levels of customer service, and optimizing room occupancy rates. They also assist in training staff, handling guest inquiries or complaints, and coordinating with other departments to ensure efficient booking processes. The role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an assistant reservations manager?

To thrive as an Assistant Reservations Manager, you typically need experience in hospitality or customer service, strong organizational abilities, and familiarity with reservation procedures, often supported by a relevant diploma or degree. Proficiency in property management systems (PMS) like Opera, booking engines, and Microsoft Office is essential, and certifications in hospitality management can be advantageous. Exceptional communication, problem-solving, and leadership skills help you stand out by ensuring smooth team coordination and guest satisfaction. These skills are vital for optimizing occupancy, streamlining operations, and delivering excellent service in a competitive hospitality environment.

What are the most common challenges faced by an assistant reservations manager, and how can they be addressed?

One of the main challenges for an Assistant Reservations Manager is balancing high volumes of booking requests while ensuring accuracy and customer satisfaction. This often requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Collaborating closely with front office, sales, and event teams is essential to manage overbookings or special requests efficiently. Implementing effective communication and using reservation management systems can help streamline workflows and minimize errors. Continuous training and staying updated on system upgrades also contribute to smoother operations.

What is the difference between Assistant Reservations Manager vs Reservations Agent?

AspectAssistant Reservations ManagerReservations Agent
ResponsibilitiesOversees reservation processes, manages staff, and supports the Reservations ManagerHandles booking inquiries, confirms reservations, and provides customer service
CredentialsTypically requires experience in reservations, customer service, and sometimes supervisory skillsUsually requires customer service experience and familiarity with reservation systems
Work EnvironmentOffice setting, often in hotels, resorts, or travel companiesFront desk or call center environment within similar industries

The main difference is that the Assistant Reservations Manager has supervisory and administrative duties, overseeing reservation teams, while the Reservations Agent focuses on direct customer interactions and booking tasks. The Assistant Reservations Manager plays a leadership role, whereas the Reservations Agent handles day-to-day reservations.

What job categories do people searching Assistant Reservations Manager jobs in Middleton, WI look for?

The top searched job categories for Assistant Reservations Manager jobs in Middleton, WI are:

What cities near Middleton, WI are hiring for Assistant Reservations Manager jobs?

Cities near Middleton, WI with the most Assistant Reservations Manager job openings:

Infographic showing various Assistant Reservations Manager job openings in Middleton, WI as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $59,986 per year, or $28.8 per hour.

Remote Reservations Coordinator

Viajemos Solas pero en Grupo

Madison, WI โ€ข Remote

$30K - $65K/yr

Full-time

Posted 10 days ago


Job description

We are seeking a detail-oriented Remote Reservations Coordinator to assist clients with researching, coordinating, and managing reservations. This role requires strong organization, accurate recordkeeping, and professional communication.

Responsibilities

  • Research availability based on client requests
  • Assist with reservation coordination
  • Review available options and reservation details
  • Coordinate accommodations, transportation, activities, and related services
  • Provide confirmations and relevant information
  • Verify dates, names, and other important details for accuracy
  • Assist with modifications and special requests
  • Maintain organized reservation records
  • Communicate with service providers
  • Follow up regarding outstanding reservation details

Qualifications

  • Excellent attention to detail
  • Strong written and verbal communication
  • Good organizational abilities
  • Comfortable researching information online
  • Ability to manage multiple reservations and deadlines
  • Comfortable learning digital reservation systems
  • Customer service, hospitality, or reservation experience is helpful

Benefits

  • Fully remote environment
  • Onboarding and training
  • Continuing education
  • Access to professional tools and resources
  • Ongoing team support