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Assistant Reservations Manager Jobs in California

Sugar Bowl Resort

Hotel Reservations Supervisor

CA · On-site

$24 - $28/hr

... management system (PMS) and hotel experience is a plus • Self-motivated, with strong follow ... Assist front desk staff, housekeeping, and other departments as needed • Help maintain clean ...

PASSPORT RESORTS LLC

Reservations Agent

Big Sur, CA · On-site

$19.50 - $22/hr

Provide prompt, courteous, and professional service to guests via phone and email * Assist guests ... Utilize the property management system and reservation platforms efficiently and accurately

Post Ranch Inn

Reservations Agent

Big Sur, CA · On-site

$19.50 - $22/hr

Provide prompt, courteous, and professional service to guests via phone and email * Assist guests ... Utilize the property management system and reservation platforms efficiently and accurately

Appellation Healdsburg

Reservations Agent

Healdsburg, CA · On-site

$21/hr

The Reservations Agent at Appellation Healdsburg serves as the voice of our property, creating the ... Perform other general tasks as directed by the Hotel Assistant Manager, Front Office Manager ...

Carneros Resort and Spa

Reservations Sales Agent

Napa, CA · On-site

$21 - $21.50/hr

KEY RESPONSIBILITIES Reservations Management * Handle incoming reservation inquiries via phone ... promptly. * Assist guests with pre-arrival arrangements and ensure all special requests are ...

Carneros Resort and Spa

Reservations Sales Agent

Napa, CA · On-site

$21 - $21.50/hr

KEY RESPONSIBILITIES Reservations Management * Handle incoming reservation inquiries via phone ... promptly. * Assist guests with pre-arrival arrangements and ensure all special requests are ...

Carneros Resort and Spa

Reservations Sales Agent

Napa, CA · On-site

$19.50 - $25.25/hr

KEY RESPONSIBILITIES Reservations Management * Handle incoming reservation inquiries via phone ... promptly. * Assist guests with pre-arrival arrangements and ensure all special requests are ...

Morongo Casino Resort Spa

Agent - Reservations

Cabazon, CA · On-site

$16.75 - $21/hr

The Reservations Agent is responsible for delivering exceptional guest service by managing ... Promote and upsell resort services, such as dining, spa appointments, and room upgrades. * Assist ...

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Assistant Reservations Manager information

See California salary details

$28.6K

$59K

$107.6K

How much do assistant reservations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for assistant reservations manager in California is $58,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $69,100.00 per year, depending on experience, location, and employer.

What does an assistant reservations manager do?

An Assistant Reservations Manager supports the Reservations Manager in overseeing the reservations department of a hotel, resort, or similar business. Their duties include managing daily reservation operations, supervising reservation agents, ensuring high levels of customer service, and optimizing room occupancy rates. They also assist in training staff, handling guest inquiries or complaints, and coordinating with other departments to ensure efficient booking processes. The role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an assistant reservations manager?

To thrive as an Assistant Reservations Manager, you typically need experience in hospitality or customer service, strong organizational abilities, and familiarity with reservation procedures, often supported by a relevant diploma or degree. Proficiency in property management systems (PMS) like Opera, booking engines, and Microsoft Office is essential, and certifications in hospitality management can be advantageous. Exceptional communication, problem-solving, and leadership skills help you stand out by ensuring smooth team coordination and guest satisfaction. These skills are vital for optimizing occupancy, streamlining operations, and delivering excellent service in a competitive hospitality environment.

What are the most common challenges faced by an assistant reservations manager, and how can they be addressed?

One of the main challenges for an Assistant Reservations Manager is balancing high volumes of booking requests while ensuring accuracy and customer satisfaction. This often requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Collaborating closely with front office, sales, and event teams is essential to manage overbookings or special requests efficiently. Implementing effective communication and using reservation management systems can help streamline workflows and minimize errors. Continuous training and staying updated on system upgrades also contribute to smoother operations.

What is the difference between Assistant Reservations Manager vs Reservations Agent?

AspectAssistant Reservations ManagerReservations Agent
ResponsibilitiesOversees reservation processes, manages staff, and supports the Reservations ManagerHandles booking inquiries, confirms reservations, and provides customer service
CredentialsTypically requires experience in reservations, customer service, and sometimes supervisory skillsUsually requires customer service experience and familiarity with reservation systems
Work EnvironmentOffice setting, often in hotels, resorts, or travel companiesFront desk or call center environment within similar industries

The main difference is that the Assistant Reservations Manager has supervisory and administrative duties, overseeing reservation teams, while the Reservations Agent focuses on direct customer interactions and booking tasks. The Assistant Reservations Manager plays a leadership role, whereas the Reservations Agent handles day-to-day reservations.

What are popular job titles related to Assistant Reservations Manager jobs in California?

For Assistant Reservations Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Assistant Reservations Manager jobs in California look for?

The top searched job categories for Assistant Reservations Manager jobs in California are:

What cities in California are hiring for Assistant Reservations Manager jobs?

Cities in California with the most Assistant Reservations Manager job openings:

Assistant Reservations Manager jobs near you
Infographic showing various Assistant Reservations Manager job openings in California as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $58,991 per year, or $28.4 per hour.

Part-Time Hotel Reservations Agent

Westlake Village Inn

Westlake Village, CA • On-site

$16.75 - $21/hr

Part-time

Posted 22 days ago

Key responsibilities

  • Capture sales from incoming reservation calls and coordinate all details of each reservation

  • Run reports to ensure each guest's reservation is set up correctly

  • Provide prompt, friendly, and professional service to incoming guests

Job description

Description

Join Our Team!

We are looking for a Part-Time Reservations Agent who shares our passion for excellence and is enthusiastic about creating an exceptional service experience for our guests. Our Reservations Agent will be a dynamic team member who provides the highest level of service in an efficient, courteous, and professional manner. The Reservations Agent will report directly to the Hotel Reservations Manager.


 Employment Type: Part-Time 


Requirements

General Responsibilities

  • Capture sales from incoming reservation calls and coordinate all details of each reservation.
  • Run appropriate reports to ensure each guest's reservation is set up correctly.
  • Provide prompt, friendly, and professional service to incoming guests.
  • Comply with Westlake Village Inn standards for sales and marketing while working harmoniously and professionally with co-workers and the planning committee.
  • Maintain general knowledge of the hotel, services, and promotions in order to effectively answer guest inquiries.
  • Respond to guest inquiries via email.
  • Assist with inputting social room blocks into the PMS and correspond with inquiries via email.
  • Assist with room tours for social room blocks.
  • Assist the Front Desk with incoming calls as needed.

 Desired Skills and Experience

  • 1 years of hotel experience required.
  • 2 years of customer service experience preferred.
  • Excellent English communication skills, both verbal and written.
  • Friendly, professional, and outgoing personality.
  • Effective time management and organizational skills.
  • Must be computer literate, with knowledge of Microsoft Word and Excel.
  • Strong telephone and customer service skills.
  • Excellent verbal and written communication skills.
  • Must be available to work all shifts, including weekends + holidays.

 Benefits

  • Employee discount.

Schedule

  • 4-8 hour shifts.
  • Weekend availability required + holidays.

Education

  • High school diploma or equivalent preferred.

Experience

  • Hotel experience: 1 year preferred.
  • Reservations experience: 1 year preferred (not required).
  • Receptionist experience: 1 year preferred (not required).

Equal Employment Opportunity 

The Westlake Village Inn & Spa is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, sex, gender identity, gender expression, sexual orientation, age, disability, religion, pregnancy, genetic information, protected veteran status, or any other legally protected characteristic under federal, state, or local laws. 

* Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. This job description is not intended to be a complete list of all responsibilities, duties, or skills required and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

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