Assistant Practice Manager Jobs in Frederick, MD

Veterinary Surgical Center at Hope Advanced Veterinary Center is looking to add a compassionate and skilled Veterinary Technician to our team at our Vienna location. This role will work primarily with our boarded surgeons and residents in our surgery service, but will also have the opportunity to work with our boarded neurologist and their team.

$90,000-$100,000 base salary

Veterinary Surgical Centers is looking to add a compassionate, experienced, and operationally focused Multi-Site Practice Manager to support our teams in Vienna and Leesburg, Virginia.

This position will divide time approximately 50/50 between both locations, providing consistent leadership, operational oversight, and hands-on support to each hospital. The Multi-Site Practice Manager will work closely with hospital and regional leadership to create an environment where team members feel supported, hospital operations run efficiently, and exceptional patient care remains the top priority.

The ideal candidate understands the unique demands of veterinary medicine and is equally comfortable reviewing payroll and financial performance, coaching team members, solving operational challenges, and stepping onto the hospital floor to assist when needed.

• Divide time approximately equally between the Vienna and Leesburg locations, maintaining a consistent and visible leadership presence at both hospitals
• Serve as a primary point of contact for staff questions, operational concerns, and routine problem-solving
• Ensure each hospital maintains positive, efficient operational flow
• Partner with hospital and regional leadership to align priorities, improve processes, and support the needs of both locations
• Identify operational challenges and implement practical, sustainable solutions
• Maintain a strong understanding of daily hospital activity, staffing needs, patient flow, and team workload
• Ensure compassionate patient care and an exceptional client experience remain top priorities

• Oversee payroll processes, timekeeping, scheduling controls, and labor management for both locations
• Review monthly financial reports and key performance indicators
• Support budgeting, expense management, purchasing, and financial accountability
• Apply a working knowledge of profit and loss statements to identify trends, opportunities, and areas of concern
• Partner with leadership to improve hospital performance while maintaining high standards of patient care and team support
• Ensure hospital spending, deposits, inventory processes, and other financial procedures are completed accurately and consistently

• Build a positive, accountable, and collaborative work culture across both locations
• Support employee engagement, morale, retention, and professional development
• Provide coaching, feedback, and clear performance expectations to team members and department leaders
• Conduct or support performance reviews, compensation discussions, corrective actions, and employee relations matters
• Promote strong communication between hospital leadership, doctors, technicians, assistants, client service representatives, and support teams
• Help develop emerging leaders and create consistency in management practices between locations
• Address complex or emotionally sensitive situations with professionalism, fairness, and empathy

• Partner with recruiting and hospital leadership to identify staffing needs and create requisitions
• Participate in interviewing, candidate selection, hiring, and onboarding
• Oversee staff scheduling and help ensure appropriate coverage based on hospital and patient needs
• Support employee documentation, disciplinary processes, leave coordination, and other day-to-day human resources responsibilities
• Ensure hospital policies and procedures are communicated and followed consistently

• Maintain an active presence within the hospitals and remain connected to the daily work of the clinical teams
• Assist on the hospital floor when patient volume, staffing needs, or unexpected circumstances require additional support
• Help coordinate workflow during busy periods and provide practical assistance based on experience and hospital needs
• Support efficient communication and collaboration between clinical departments
• Be willing to step in wherever needed to help the hospitals, patients, clients, and teams succeed

• Ensure OSHA, safety, controlled substance, and hospital compliance programs are continuously monitored
• Maintain appropriate documentation and ensure team members receive required training
• Promote a safe, organized, and professional environment for employees, clients, and patients
• Partner with leadership to address facility, equipment, or compliance concerns promptly

• Medical, dental, and vision insurance
• 401(k) with a total company match up to 4% after six months of employment
• Generous paid time off
• Continuing education allowance and professional development support
• Mental health resources
• Company-paid bonding leave or applicable state-provided bonding leave

Because we know how much your pets mean to you, we offer special benefits designed just for them:

• Pet Care: Discounts on veterinary services and products
• Diagnostics: Savings on reference laboratory testing
• Nutrition: Discounts on Purina pet foods
• Insurance: Preferred rates with our pet insurance partner

• Veterinary industry experience is required
• Two to five years of management experience with responsibility for running a business unit, department, or hospital operation
• Strong knowledge of the day-to-day operations of a veterinary hospital
• Experience overseeing payroll, scheduling, staffing, and labor management
• Working knowledge of profit and loss statements, budgeting, expenses, and financial performance
• Ability and willingness to divide time approximately 50/50 between the Vienna and Leesburg locations
• Ability and willingness to assist on the hospital floor when operational or patient-care needs require additional support
• Demonstrated ability to lead teams, manage performance, and navigate employee relations matters
• Excellent verbal and written communication skills
• Collaborative leadership style with the ability to work independently and make sound decisions
• Strong problem-solving, critical-thinking, and organizational skills
• Ability to manage multiple priorities across two hospital locations
• Ability to remain calm and effective in complex, fast-paced, or emotionally charged situations
• Kind, approachable, and committed to supporting staff, clients, and patients
• Associate or bachelor's degree preferred
• Credentialed veterinary technician status is a plus, but not required

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the culture, tools, and support their teams need to focus on what they love most: caring for animal companions.

Joining our fun and team-first atmosphere comes with a level of support that is hard to find anywhere else. Everything we do is with purpose, including the way we invest in our people and work to create long-overdue change in the veterinary industry. We are focused on supporting veterinary professionals so they can continue delivering the gold standard of medicine to patients and their families.

Employment will require the successful completion of references and a background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristic or classification protected by applicable federal, state, and local laws.

Where uncommon support partners with joy.