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Assistant Practice Manager Jobs in Boston, MA (NOW HIRING)

Banfield

Shift Lead

Plainville, MA · On-site

$13.50 - $16.75/hr

... basis. May assist Practice Manager in the selection, training, and day-to-day supervision ofthe paraprofessional team to ensure quality medical care, exceptional client service, associate ...

Banfield

Shift Lead

North Attleboro, MA · On-site

$13.50 - $16.75/hr

... basis. May assist Practice Manager in the selection, training, and day-to-day supervision ofthe paraprofessional team to ensure quality medical care, exceptional client service, associate ...

AEG Vision

Licensed Assistant Manager

Mansfield, MA

They supervise all practice employees, ensuring AEG policies and procedures are followed, standards are enforced, and all patients' needs are met. An Assistant Manager works on the sales floor and ...

AEG Vision

Licensed Assistant Manager

Mansfield, MA · On-site

They supervise all practice employees, ensuring AEG policies and procedures are followed, standards are enforced, and all patients' needs are met. An Assistant Manager works on the sales floor and ...

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All JobsPractice JobsAssistant Practice Manager JobsAssistant Practice Manager Jobs in Boston, MA

Assistant Practice Manager information

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$18

$25

$39

How much do assistant practice manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for assistant practice manager in Boston, MA is $25.81, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $28.22 per hour, depending on experience, location, and employer.

What does an assistant practice manager do?

An assistant practice manager supports the daily operations of a healthcare or professional practice by managing staff schedules, handling patient or client inquiries, and ensuring compliance with policies. They often assist with administrative tasks, coordinate between departments, and may oversee billing or record-keeping using practice management software.

What are the key skills and qualifications needed to thrive as an assistant practice manager, and why are they important?

To thrive as an Assistant Practice Manager, you need a solid understanding of healthcare administration, staff supervision, and financial management, often supported by a degree in healthcare management or related field. Familiarity with practice management software, electronic health records (EHR), and billing systems is typically required, and certifications such as CMOM or CMM can be advantageous. Strong communication, problem-solving, and organizational skills help you excel in supporting teams and ensuring efficient operations. These competencies are crucial for maintaining a well-run practice that delivers quality patient care and meets regulatory standards.

What is the difference between Assistant Practice Manager vs Practice Manager?

AspectAssistant Practice ManagerPractice Manager
ResponsibilitiesSupports daily operations, manages staff schedules, assists with patient flowOversees entire practice operations, strategic planning, staff management
QualificationsTypically requires healthcare administration certification or related experienceRequires extensive experience in healthcare management and leadership
Work EnvironmentMedical clinics, outpatient facilities, healthcare officesMedical practices, healthcare organizations, clinics
FocusOperational support and team coordinationOverall practice performance and growth

The Assistant Practice Manager primarily supports daily operations and staff coordination within healthcare settings, often requiring healthcare administration certifications. In contrast, the Practice Manager holds broader responsibilities, including strategic planning and overall practice management. Both roles are essential in healthcare environments, with the Assistant Practice Manager serving as a key support role to ensure smooth daily functioning.

What are some common challenges faced by an assistant practice manager in a healthcare setting?

Assistant Practice Managers often face challenges such as balancing administrative duties with staff management, ensuring regulatory compliance, and adapting to changes in healthcare policies. They must effectively coordinate between clinical and administrative teams, resolve scheduling conflicts, and address patient concerns promptly. Successful Assistant Practice Managers develop strong organizational and communication skills to navigate these challenges while maintaining a positive work environment for both staff and patients.
What are popular job titles related to Assistant Practice Manager jobs in Boston, MA? For Assistant Practice Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Assistant Practice Manager jobs in Boston, MA look for? The top searched job categories for Assistant Practice Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Assistant Practice Manager jobs? Cities near Boston, MA with the most Assistant Practice Manager job openings:
Assistant Practice Manager jobs near you
Infographic showing various Assistant Practice Manager job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,690 per year, or $25.8 per hour.

Urgent Care Practice Manager (Brockton)

American Family Care

Brockton, MA • On-site

$30 - $37/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Job Summary
Lead daily operations of a fast-paced urgent care focused on efficient, high-quality patient care. Own the front-desk Real-Time Eligibility (RTE) and registration workflow, supervise the medical assistant and front-desk teams, manage supply ordering and vendor relationships, and partner with the Medical Director on quality, compliance, and growth. Help drive business development - particularly occupational medicine contracts - as the clinic scales.
Core Responsibilities
Operations & Team Leadership
  • Supervise, evaluate, and develop all non-provider staff: medical assistants, x-ray techs, front-desk medical receptionists, and other roles
  • Lead daily huddles, staff meetings, and in-service training programs
  • Recruit, hire, and onboard new team members
  • Partner with the Medical Director to ensure consistent, high-quality care delivery
  • Resolve patient and staff concerns; monitor patient satisfaction and act on feedback

Front-Desk RTE & Revenue Cycle
  • Own the Real-Time Eligibility (RTE) workflow - verify accuracy of insurance capture at registration, coach registrars on common error patterns, and drive RTE accuracy toward 98%+
  • Ensure complete, accurate charge capture on every patient
  • Oversee point-of-service collections (copays, self-pay, card-on-file)
  • Partner with our billing vendor on denial trends, aged AR, and timely-filing performance
  • Review front-desk procedures and accuracy of all financial transactions

Supply Chain & Vendor Management
  • Own McKesson SupplyManager ordering - set par levels, run weekly reorder cadence, prevent stockouts
  • Manage relationships with McKesson, lab partner, equipment vendors, and facility services
  • Ensure adequate stock of medical and janitorial supplies; maintain facility cleanliness and safety

Business Development (with MD partnership)
  • Help identify and pursue occupational medicine contracts (trucking, construction, manufacturing, municipal employers in Plymouth/Norfolk County)
  • Support outreach to local employers for DOT physicals, drug screens, pre-employment exams, and workers' comp partnerships
  • Track patient volume trends and contribute to marketing/growth initiatives with our agency partner

Tech & Performance
  • Fluent operator of our EMR (Experity) - comfortable navigating, troubleshooting, and training others
  • Strong Excel skills (filters, basic formulas, pivot tables) - you'll work with dashboards covering door-to-door time, RTE accuracy, denial rate, DSO, and patient volume
  • Monitor clinic performance metrics weekly and translate them into action plans
  • Ensure staff compliance with company policies, HIPAA, and state/federal regulations

Qualifications
Required
  • 2+ years supervisory experience in a medical office, urgent care, or healthcare operations setting
  • Fluent with at least one healthcare EMR (Experity strongly preferred; Athena, eClinicalWorks, NextGen, Epic acceptable)
  • Comfortable with Microsoft Excel, Outlook, and Word
  • Strong written and verbal communication
  • Demonstrated ability to manage multiple priorities in a fast-paced environment

Strongly Preferred
  • Bachelor's degree (healthcare administration, business, or related field)
  • Clinical or medical office background - prior Medical Assistant, Lead MA, or Front Desk Supervisor experience highly valued
  • Familiarity with revenue cycle concepts (RTE, denials, AR aging, timely filing)
  • Prior B2B / sales / account management experience - especially in healthcare, workers' comp, or occupational medicine
  • Bilingual (Spanish or Haitian Creole / Portuguese a plus given our patient mix)

Mindset we're looking for
  • Tech-savvy and process-oriented - you naturally look for a better way to run things
  • Comfortable rolling up your sleeves: as a single-site clinic, you'll do both leadership work and hands-on operational work
  • Growth mentality - you treat the clinic's KPIs as personal
  • Curious and collaborative - you'll work directly with the Medical Director and learn alongside us

Compensation
$30.00 - $37.00 per hour, depending on experience, plus performance bonus tied to RTE accuracy, denial rate, patient satisfaction, and clinic growth metrics.
Compensation: $30.00 - $37.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer
American Family Care Bloomfield logo

About American Family Care Bloomfield

Sourced by ZipRecruiter

It is our mission to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. All AFC clinics are designed, equipped, and staffed to provide accessible primary care, urgent care, minor emergency treatment, and occupational medicine. We are considered pioneers in non-emergency room urgent care, with a majority of our patients coming in, receiving care, and returning home in one hour’s time on average.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Bloomfield, NJ, US

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