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Assistant Pos Technical Support Jobs in Texas (NOW HIRING)

NICE

Technical Support Engineer

Richardson, TX · On-site

Senior Technical Support Specialist (Cognigy Platform) So, what's the role all about? As a Senior ... * Assist customers with deployment and configuration across Windows, Linux, cloud, and ...

Kiongroup

Technical Support Associate

Plano, TX · On-site

$65K - $80K/yr

Support frontline teams by researching and documenting solutions for common issues. * Assist in troubleshooting basic technical problems under guidance from Professionals or Experts. * Ensure ...

Printpack

Technical Support Analyst

Grand Prairie, TX · On-site

Printpack's IT Technical Support group services Printpack operations in the US. The Technical ... If you need a reasonable accommodation to assist you with your application for employment or job ...

Kiongroup

Technical Support Associate

Plano, TX · On-site

$65K - $80K/yr

Support frontline teams by researching and documenting solutions for common issues. * Assist in troubleshooting basic technical problems under guidance from Professionals or Experts. * Ensure ...

SimpliGov

Technical Support Specialist

Austin, TX · Remote

The Technical Support Specialist supports SimpliGov's SaaS platform while protecting the ... Experience using AI coding assistants to develop, explain, review, and troubleshoot SQL queries ...

Doyon Limited

Technical Support Analyst

Plano, TX · On-site

Provide initial technical support to Clients by troubleshooting applications, systems access ... Local and network printers, as well as other peripherals such as keyboards and monitors * Assist ...

Doyon, Limited

Technical Support Analyst

Plano, TX · On-site

... • Assist users with basic "How do I", "Where do I", etc. type of technical questions • ... support needs • Contribute to team goals such as: SLA requirements, resolution, and Client ...

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All JobsPos Technical Support JobsAssistant Pos Technical Support JobsAssistant Pos Technical Support Jobs in Texas

Assistant Pos Technical Support information

What is the difference between Assistant Pos Technical Support vs Help Desk Technician?

AspectAssistant Pos Technical SupportHelp Desk Technician
CredentialsTypically requires basic IT certifications or relevant experienceOften requires CompTIA A+ or similar certifications
Work EnvironmentSupports point-of-sale systems in retail or hospitality settingsProvides technical support for various hardware/software issues in office or call center environments
Employer & IndustryRetail, hospitality, or service industriesIT service providers, corporate IT departments
Search & Comparison IntentUnderstanding roles supporting POS systemsAssisting with general IT support tasks

Assistant Pos Technical Support focuses on maintaining and troubleshooting point-of-sale systems in retail or hospitality settings, often requiring specific POS knowledge. Help Desk Technicians handle broader IT issues across various hardware and software, typically in office environments. While both roles require technical skills and certifications, their work environments and primary responsibilities differ, making each suited to different career paths within IT support.

What are the most commonly searched types of Pos Technical Support jobs in Texas? The most popular types of Pos Technical Support jobs in Texas are:
What are popular job titles related to Assistant Pos Technical Support jobs in Texas? For Assistant Pos Technical Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Assistant Pos Technical Support jobs in Texas look for? The top searched job categories for Assistant Pos Technical Support jobs in Texas are:
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Assistant Pos Technical Support jobs near you

Technical Support Specialist-SAFB FS

Work Services Corporation

Sheppard Air Force Base, TX

Full-time

Posted 9 days ago

Job description

Job Title

Technical Support Specialist

Department

Information Technology

Reports To

Director of IT

Employment Type

Full Time: $23.46

Summary/Objective

The Technical Support Specialist will provide technical support for WSC IT infrastructure with emphasis on Department of Defense (DOD) equipment and software in support of the Food Service contract at Sheppard Air Force Base.

  1. Support and troubleshoot food service applications including those used for procurement, point of sale (POS), and inventory & recipe management.

  2. Support and troubleshoot onsite hardware including computers, printers, cash registers and various peripherals. 

  3. Perform required and preventive maintenance on government supplied IT equipment.

  4. Track and inventory government supplied IT equipment on a specified schedule. 

  5. Communicate and coordinate with the 82 FSS IT Support Office and Air Force Headquarters as needed for technical and support activities.

  6. Manage access and accounts for users with need to know for various DOD applications. 

  7. Assist with tracking and enforcing required training for users with access to various DOD applications. 

  8. Provide help desk support for WSC IT resources to ensure timely and effective resolution. 

  9. Assist with asset management and maintenance activities for WSC IT resources according to WSC policy and procedure. 

  10. Continuously update knowledge, skill, and understanding through collaborative & self-directed learning to adapt to the rapidly changing technology landscape and to WSC's unique business needs.

Competencies

  1. Strong analytical thinking & problem-solving skills.

  2. Excellent verbal and written communication.

  3. Proficient in MS 365 (Outlook, Teams, Word, Excel).

Supervisory Responsibility

None

Work Environment

Office is located on Sheppard AFB. Work locations may include dining facilities and other WSC offices and/or government offices/buildings. Conditions can include extreme temperatures and loud environments.

Equipment

Computers, mobile devices, servers, switches, firewalls, modems, routers, various peripherals, phones, and other IT hardware & office equipment as needed.

Physical Demands

Long periods of sitting at a computer.

Talking, hearing, and using keyboard & mouse.

Ability to lift 50lbs. 

Expected Hours

Standard workweek (Mon-Fri, 40 hours per week). Additional hours/days may be required on occasion to ensure all systems and applications are operational for mission-essential purposes. 

Travel

None

Licenses/Certifications/Background

  1. CompTIA A+ certificate required.

  2. Vaid driver's license with certificate of insurance required.

  3. Ability to pass Tier 1 NACI background check required. 

Required Education and Experience

  1. Bachelor's degree in computer science, information science, mathematics, or related discipline.

  2. 3+ years providing L1/L2 IT support.

Preferred Education and Experience

  1. Any DOD IAT or IAM experience. 

  2. Experience with food/retail service-related software.  

To apply, please include a resume and proof of professional certification(s).

Apply