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Assistant Network Jobs in Arizona (NOW HIRING)

Inserso

Network Support Technician

Florence, AZ · On-site

... * Assist in testing, applying, and maintaining server configurations and related security patches ... General knowledge network products and systems. * Experience in a rapid paced, time sensitive, high ...

PetSmart Careers Apply

Lead Network Engineer

Phoenix, AZ · On-site

$95K - $132K/yr

ESSENTIAL DUTIES AND RESPONSIBILITIES * Assist with the architecture, design, and deployment of enterprise network solutions across data centers, corporate offices, distribution centers, retail ...

PetSmart

Lead Network Engineer

Phoenix, AZ · On-site

$95K - $132K/yr

ESSENTIAL DUTIES AND RESPONSIBILITIES * Assist with the architecture, design, and deployment of enterprise network solutions across data centers, corporate offices, distribution centers, retail ...

PetSmart

Lead Network Engineer

Phoenix, AZ · On-site

$95K - $132K/yr

ESSENTIAL DUTIES AND RESPONSIBILITIES * Assist with the architecture, design, and deployment of enterprise network solutions across data centers, corporate offices, distribution centers, retail ...

Outsource

Be Seen First

Traveling Entry-Level Hyperscale Network Specialist

Phoenix, AZ · On-site

$20/hr

... Assist with network testing, connectivity validation, and basic troubleshooting. · Check patch schedules, port schedules, cable labels, and asset information for accuracy. · Learn to identify ...

UNAVAILABLE

Lead Network Engineer

Phoenix, AZ · On-site

$100K - $139K/yr

ESSENTIAL DUTIES AND RESPONSIBILITIES * Assist with the architecture, design, and deployment of enterprise network solutions across data centers, corporate offices, distribution centers, retail ...

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Assistant Network information

What is an assistant network?

Assistant Network professionals, often referred to as Network Assistants or Network Support Assistants, provide technical support for computer networks within an organization. They assist senior network engineers with tasks such as installing, configuring, and maintaining network hardware and software, troubleshooting connectivity issues, and monitoring network performance. Their role is crucial in ensuring that the organization's network runs smoothly and securely, often serving as the first point of contact for network-related problems.

What does an assistant network do?

As an Assistant Network professional, your daily responsibilities often include monitoring network performance, assisting with troubleshooting connectivity issues, and supporting the implementation of new hardware or software. You’ll frequently collaborate with network engineers, system administrators, and help desk personnel to resolve user issues and maintain network security. Clear communication and teamwork are essential, as you’ll often be asked to document changes or escalate complex problems to senior staff. This role provides an excellent opportunity to learn from experienced colleagues while building foundational skills for advancement within the IT department.

What are the key skills and qualifications needed to thrive as an assistant network?

To thrive as an Assistant Network professional, you need a solid understanding of computer networking fundamentals, troubleshooting, and typically a relevant associate degree or certification like CompTIA Network+. Familiarity with network monitoring tools, basic routing and switching equipment, and ticketing systems is commonly required. Strong problem-solving skills, attention to detail, and effective communication set outstanding candidates apart in this role. These skills are crucial for maintaining network reliability, quickly resolving technical issues, and supporting seamless business operations.

What is the difference between Assistant Network vs Network Technician?

AspectAssistant NetworkNetwork Technician
CredentialsTypically an associate degree or relevant certificationsOften requires certifications like CompTIA Network+ or Cisco CCNA
Work EnvironmentSupport roles in offices, assisting with network setup and maintenanceHands-on troubleshooting, installation, and repair of network hardware
Employer & Industry UsageCommon in IT support teams across various industriesFound in IT departments, telecom companies, and service providers

Assistant Network roles focus on supporting and assisting with network tasks, often involving basic setup and maintenance. Network Technicians perform more technical, hands-on work with network hardware and troubleshooting. While both roles require related certifications and work in similar environments, Network Technicians typically have more technical responsibilities and experience.

What are the most commonly searched types of Network jobs in Arizona?

The most popular types of Network jobs in Arizona are:

What cities in Arizona are hiring for Assistant Network jobs?

Cities in Arizona with the most Assistant Network job openings:

Assistant Network jobs near you
Infographic showing various Assistant Network job openings in Arizona as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Network Support Technician

Florence, AZ • On-site

Inserso
IT Services • 51 - 200 employees
Learn more about Insersoexternal

Full-time

Re-posted 19 days ago

Job description

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. This position supports Surge Support requirements and is subject to inclusion in future contract iterations based on evolving program needs and contract scope.
Responsibilities:
  • Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
  • Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
  • Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
  • Assist in testing, applying, and maintaining server configurations and related security patches.
  • Assist in maintaining and checking the health of systems and backups to include restore testing.
  • Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
  • Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
  • Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
  • Provide inventory support and input to the provided inventory system for the customer.
  • Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
  • Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
  • Conduct or provide new equipment deployments and/or requested deployment support.
  • Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
  • Analyzes functional business requirements and design specifications for functional activities.
  • Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met.
  • Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
  • Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
  • Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.
Required Skills/Experience:
  • Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
  • Associate Degree or equivalent experience.
  • 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role.
  • Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
  • General knowledge network products and systems.
  • Experience in a rapid paced, time sensitive, high-quality environment.
  • Must have excellent team skills and collaboration skills.
  • Attention to detail and follow-through.
  • Ability to work with minimal supervision.
  • Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
  • Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
  • If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.
Preferred Skills/Experience:
  • Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
  • Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
  • Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
  • Experience evaluating system performance results and recommending improvements or optimizations.
  • Experience performing IT hardware repairs and installing replacement parts.
  • Experience planning and leading technology assignments and projects.
  • Prior hands-on experience with the setup, configuration and administration of servers and backups.
  • Experience functioning as a technical expert across multiple project assignments.
  • ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.
Physical and/or Mental Qualifications:
  • Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
  • This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.
EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

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