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Assistant Manager Jobs in Rhinelander, WI (NOW HIRING)

truenorth

Assistant Manager in Training

Tomahawk, WI · On-site

Assistant Manager Departmen t: Operations Reports To: Store Manager Exemption Status (FLSA): Non-Exempt Job Summary: The Assistant Manager oversees daily store operations, including hiring, training ...

truenorth

Assistant Manager in Training

Elcho, WI · On-site

Assistant Manager Departmen t: Operations Reports To: Store Manager Exemption Status (FLSA): Non-Exempt Job Summary: The Assistant Manager oversees daily store operations, including hiring, training ...

truenorth

Assistant Manager in Training

Rhinelander, WI · On-site

Assistant Manager Departmen t: Operations Reports To: Store Manager Exemption Status (FLSA): Non-Exempt Job Summary: The Assistant Manager oversees daily store operations, including hiring, training ...

Dollartree

Assistant Manager I

Rhinelander, WI · On-site

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: * Assist with ...

Border Foods

Assistant General Manager

Minocqua, WI

As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock ...

Border Foods LLC

Assistant General Manager

Irma, WI · On-site

As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock ...

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Assistant Manager information

What is the difference between Assistant Manager vs Supervisor?

AspectAssistant ManagerSupervisor
Required CredentialsBachelor's degree often preferred; management trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice settings, retail, hospitality, corporateRetail stores, manufacturing, service industries
Employer & Industry UsageCommon in retail, hospitality, corporate sectorsCommon in retail, manufacturing, service sectors
Common Search & Comparison IntentYesYes

The Assistant Manager typically holds a higher level of responsibility, overseeing operations and supporting management, often requiring a bachelor's degree and management training. Supervisors focus on direct team oversight and daily task management, usually with less formal education. Both roles are common in retail, hospitality, and service industries, but Assistant Managers generally have broader responsibilities and decision-making authority.

What are Assistant Managers?

Assistant Managers are professionals who support the overall operations of a department or business by assisting the manager in supervising staff, handling administrative tasks, and ensuring customer satisfaction. They often fill in when the manager is unavailable and help to implement policies and procedures. Assistant Managers play a key role in training employees, resolving conflicts, and achieving organizational goals. Their responsibilities can vary depending on the industry, but they are typically seen as the second-in-command within their team.

What are the key skills and qualifications needed to thrive as an Assistant Manager, and why are they important?

To thrive as an Assistant Manager, you need strong leadership, organizational, and problem-solving skills, often supported by relevant experience or a business-related degree. Familiarity with point-of-sale (POS) systems, scheduling software, and basic financial management tools is typically required. Outstanding communication, adaptability, and conflict resolution abilities help you effectively support teams and handle customer interactions. These skills ensure smooth daily operations, enhanced team performance, and high customer satisfaction, which are vital for business success.

What are some common challenges Assistant Managers face when balancing team leadership with operational responsibilities?

Assistant Managers often juggle the demands of leading their team while ensuring daily operations run smoothly. One common challenge is finding the right balance between delegating tasks and stepping in to resolve issues directly, which requires strong communication and time management skills. Additionally, Assistant Managers frequently act as a bridge between staff and upper management, translating strategic goals into actionable tasks while addressing employee concerns. Successfully navigating these responsibilities often leads to valuable experience for career advancement into higher management roles.

What Does an Assistant Manager Do?

An assistant manager provides support to a manager to ensure that day-to-day operations run smoothly and efficiently. Specific job duties vary, depending on the company and industry. For example, an assistant manager at a retail store supervise staff, resolve customer issues, make the staff schedule, assign tasks, train employees, collaborate with store security and the product loss department, and monitor sales numbers. The responsibilities of assistant managers in a corporate company setting are specific to the department in which you work, such as accounting, development, marketing, and human resources.

More about Assistant Manager jobs
What are the most commonly searched types of Manager jobs in Rhinelander, WI? The most popular types of Manager jobs in Rhinelander, WI are:
What cities near Rhinelander, WI are hiring for Assistant Manager jobs? Cities near Rhinelander, WI with the most Assistant Manager job openings:
Assistant Manager jobs near you
Assistant Manager in Training

Assistant Manager in Training

truenorth

Tomahawk, WI • On-site

Full-time

Posted 2 days ago

Job description

Job Description
Job Title: Assistant Manager
Department: Operations
Reports To: Store Manager
Exemption Status (FLSA): Non-Exempt
Job Summary: The Assistant Manager oversees daily store operations, including hiring, training, and scheduling team members. This role provides leadership through clear direction, goal setting, and feedback. The Assistant Manager ensures efficient operations and delivers a fast, friendly, and clean guest experience by managing staffing levels, inventory, labor, cash controls, and maintenance needs.
Essential Functions:
  • Provide active, visible floor leadership during shifts, supporting team members in real time, addressing workflow gaps, and ensuring smooth operations
  • Provide prompt, courteous customer service in accordance with company standards
  • Accurately process customer transactions using point-of-sale systems
  • Maintain a clean, safe, and organized store environment
  • Perform assigned food service tasks following food safety and sanitation requirements, as applicable
  • Perform interior and exterior store duties necessary to support daily operations

Manager-on-Duty / Shift Leadership
  • Act as the manager-on-duty during assigned shifts in the absence of the Store Manager
  • Assume full responsibility for store operations, team performance, and customer experience during the shift
  • Direct, prioritize, and assign work to CSRs to ensure efficient and effective operations
  • Monitor performance and provide real-time coaching, guidance, and corrective instruction as needed
  • Ensure compliance with company policies, procedures, safety standards, and cash-handling guidelines
  • Serve as the primary point of contact for customer issues, emergencies, and operational concerns
  • Document and communicate shift activities, incidents, and follow-up needs to store management

Customer Service
  • Greet and acknowledge every customer to create a welcoming environment
  • Assist customers and provide product or service recommendations
  • Handle customer concerns and complaints professionally and resolve issues within policy guidelines
  • Escalate unresolved issues to store management when appropriate
  • Monitor store activity and report suspicious behavior or safety concerns
  • Communicate clearly and effectively with team members and guests

Sales and Cash Handling
  • Promote customer loyalty and enroll customers in the rewards program
  • Stay informed on current promotions, advertised products, and sales
  • Upsell by recommending complementary or similar items
  • Accurately process transactions using the POS system while following cash-handling and loss prevention procedures
  • Ensure all items are scanned, paid for, and secured, especially high-risk merchandise
  • Verify ID and comply with age-restricted sales laws and policies
  • Ensure accurate pricing, labeling, and promotional updates
  • Explain car wash programs and assist with traffic flow during peak times if applicable

Store Cleanliness and Appearance
Interior:
  • Maintain clean, sanitary, and well-stocked restrooms, food service stations, and customer spaces
  • Empty interior trash receptacles and keep register area clean, neat, and organized
  • Respond to spills and maintain clean organized cooler and storage areas
  • Ensure floors, displays, and merchandise are organized and maintained according to merchandising standards and planograms

Exterior:
  • Maintain the cleanliness, safety, and overall appearance of the exterior area, including parking lot, fueling areas, entrances, and dumpster areas
  • Ensure safety by shoveling and salting walkways, pump areas, and car wash entrance/exit if applicable and notifying maintenance of any lighting issues
  • Maintain fuel station and dispenser areas by cleaning equipment, monitoring conditions, replenishing supplies, and reporting issues as needed
  • Monitor exterior equipment and fixtures for cleanliness, functionality, and signs of damage or tampering and report issues as needed
  • Perform tasks such as picking up trash, emptying trash receptacles, basic landscaping upkeep, minor painting or touch-up tasks, and spill response as needed

Operational Support
  • Prepare and serve food items in accordance with food safety and sanitation standards
  • Audit inventory on a regular basis; including lottery, cigarettes, other tobacco products
  • Review DVR system to monitor store activity.
  • Support inventory management activities including receiving deliveries, stocking merchandise, rotations, product placement, and removing expired or damaged products
  • Monitor in-ground gasoline storage inventory.
  • Troubleshoot and report any equipment or maintenance issues.
  • Support store operations during high-volume periods, staffing shortages, or special promotions as needed
  • Responsible for recruiting and training new team members
  • Run daily reports, reconcile shift sheets, complete PDI reporting, and banking procedure. Responsible for transport of bank deposit to bank
  • Utilize available reports and data to develop and implement plans to maximize sales to meet or exceed goals and objectives.
  • Perform other duties as assigned by Store Manager

Requirements:
  • Must be available to work a minimum of 40 hours per week and provide support 24 hours per day, 7 days per week by being on duty or on call.
  • Provide support and coverage to store as needed, occasionally beyond regularly scheduled work times.
  • Must possess and maintain a valid driver's license
  • Must have access to a reliable vehicle for banking purposes
  • Basic reading, writing and math skills
  • Ability to operate point of sale, store, and car wash equipment
  • Ability to follow company policies, procedures, and safety standards
  • Maintain proper uniform standards while on duty
  • Must meet the minimum age requirements for selling alcohol in the state in which the position is located (18 years of age in Ohio, Michigan, and Wisconsin, 21 years of age in Illinois)

Education and Experience:
  • Must hold a high school diploma or equivalent
  • Prior customer service or cashier experience
  • Previous experience supervising others is preferred.

Physical Requirements:
  • Ability to stand or walk for extended periods of time
  • Ability to bend, reach, and perform repetitive motions
  • Ability to regularly lift up to 25 pounds and occasionally lift up to 50 pounds
  • Ability to perform physical tasks requiring moderate exertion in varying outdoor weather conditions

Work Environment:
  • Fast-paced convenience store environment with frequent customer interaction
  • Indoor and outdoor work conditions

Required Travel:
  • Banking purposes
  • Assisting other store locations
  • Training classes

True North is an equal opportunity employer and considers applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other legally protected class.

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