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Assistant Manager Operations Manager Jobs (NOW HIRING)

Tennessee Oncology

Manager, Operations

Cleveland, TN · On-site

The Operations Manager is responsible for providing leadership, staff oversight, training and ... Assures compliance for all governing agents in collaboration with Assistant Managers/Team Leads to ...

Tennessee Oncology

Manager, Operations

Dalton, GA · On-site

The Operations Manager is responsible for providing leadership, staff oversight, training and ... Assures compliance for all governing agents in collaboration with Assistant Managers/Team Leads to ...

Beth Page tech

Operations Manager

Jackson, MS · On-site

Bachelor's degree (or equivalent) in program management, business or public administration, technical management, operations management, information systems, engineering, finance/accounting, or ...

Xcel Energy

Manager, Operations

Becker, MN · On-site

Maintain a continuous presence in the work environment and assist in removing barriers with pre ... Operational knowledge of work and asset management and analytical/reporting applications.

HD Supply

Manager, Operations

Forest Park, GA · On-site

May assist with acquisition integrations and system conversions to ensure operational excellence ... Manages a group or team of professional individual contributors and/or indirectly supervises ...

Emory Healthcare

Mgr, Operations

Atlanta, GA · On-site

This role manages human, financial, and material resources to ensure the delivery of high-quality ... * Assist with data analysis, reporting, and presentation of operational and financial findings.

PULSE HOSPITALITY LLC

Operations Manager

Kennesaw, GA · On-site

Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing ... Monitor employee performance and enforce accountability * Assist in scheduling to ensure proper ...

Roadrunner

Manager, Operations

Bolingbrook, IL · On-site

The Manager, Operations is responsible for translating strategy into execution-aligning people, processes, and metrics across dock operations, linehaul, pickup and delivery, and administrative ...

Wilsonart

Manager Operations

Kansas City, MO · On-site

Oversee scheduling of customer orders via established routes & company delivery vehicles. * Assist ... Operations Management experience PHYSICAL REQUIREMENTS: Sitting in the same location of standing ...

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Assistant Manager Operations Manager information

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How much do assistant manager operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for assistant manager operations manager in the United States is $58,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $67,000.00 per year, depending on experience, location, and employer.

How much is the salary of an assistant manager operations manager?

The salary of an assistant manager operations manager typically ranges from $50,000 to $80,000 annually, depending on experience, industry, and location. They often receive additional benefits such as bonuses, health insurance, and opportunities for advancement.

Is an assistant manager operations manager a high paying job?

An assistant manager operations manager role typically offers a moderate to high salary depending on the industry, location, and level of experience. These positions often include responsibilities such as team supervision, process management, and operational planning, which can influence compensation levels. Overall, it is considered a mid- to upper-tier management position with competitive pay in many sectors.

Is operations manager higher than assistant manager?

An operations manager is typically a higher-level role than an assistant manager, overseeing broader functions and multiple teams within an organization. Assistant managers usually support managers and handle specific tasks or departments, reporting to the operations or general manager. The hierarchy can vary by company, but generally, the operations manager has more responsibility and authority.

What does an assistant manager operations manager do?

An assistant manager operations manager oversees daily business activities, manages staff, ensures operational efficiency, and implements company policies. They often coordinate between departments, handle customer issues, and support the manager in achieving organizational goals, requiring strong leadership and organizational skills.

What cities are hiring for Assistant Manager Operations Manager jobs?

Cities with the most Assistant Manager Operations Manager job openings:

What are the most commonly searched types of Manager Operations Manager jobs?

The most popular types of Manager Operations Manager jobs are:

What states have the most Assistant Manager Operations Manager jobs?

States with the most job openings for Assistant Manager Operations Manager jobs include:

Assistant Manager Operations Manager jobs near you
Infographic showing various Assistant Manager Operations Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $58,094 per year, or $27.9 per hour.

Operations Manager

CTI Resource Management Services, Inc.

Chester, VA • On-site

Full-time

Re-posted 17 days ago

Job description

Job Title
Operations Manager
Education
High School
Location
Chester-VA-0012 - Chester, VA 23836 US (Primary)
Category
Customer Service
Salary Grade
Date Needed By
7/13/2026
Job Type
Full-time
Travel
0 - 10%
Job Description
Position summary:
The Operations Manager will be part of a team responsible for the leadership of the CMS CCO Programs. Operations Manager is responsible for the direct oversight of CTI's Customer Service Representative (CSR) Supervisor workforce at the Chester, VA facility. The Operations Manager ensures that all CTI Supervisors are performing their duties in alignment with CMS and Maximus standards, that production floor operations are running smoothly, and that performance issues are identified and addressed promptly. This role functions as the operational link between CTI site leadership and the CSR production floor.
Essential Duties and Responsibilities:
Job duties include the following: (Other duties may be assigned.)
  • Directly supervise and develop all CTI CSR Supervisors assigned to the Chester, VA facility.
  • Conduct bi-weekly 1:1 check-ins with each Supervisor to review team performance, address escalations, and provide coaching.
  • Deliver weekly status updates to CTI's Operations Team and Site Manager covering floor-level performance, staffing, and other concerns.
  • Monitor CSR production floor adherence to CMS performance standards, including call quality, schedule compliance, and SLA metrics.
  • Coordinate with the QA/Training Manager to identify performance gaps and deploy targeted coaching and refresher training.
  • Ensure Supervisors are executing daily pre-shift walkthroughs and Secure Floor Policy enforcement.
  • Support surge readiness by coordinating warm bench activation and cross-training deployment with Site Manager and HR/Recruiting.
  • Track and report CSR attrition by tenure cohort, surface early warning signals to Site manager and PM.
  • Participate in weekly Operations Sync meetings with Site Manager and relevant Maximus counterparts.
  • Identify training needs for Supervisors and coordinate with QA/Training Manager for delivery.
  • Support scheduling governance by serving as operational liaison between Supervisors and the WFM/Scheduling Liaison.
  • Document performance improvement activities; escalate personnel matters to HR/Recruiting as required.
  • Ability to interact with all levels of management.

Skills:
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Instructing - Teaching others how to do something.
  • Troubleshooting - Determining causes of operating errors and deciding what to do about it.
  • Time Management - Managing one's own time.

Attributes:
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences
  • Written Expression - The ability to communicate information and ideas in writing so others will understand
  • Written Comprehension - The ability to read and understand information and ideas presented in writing
  • Speech Clarity - The ability to speak clearly so others can understand you
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations make improvements or take corrective action

# of Hires Needed
1
Exemption Type
Exempt
Hiring Manager
Grayson, Avil (Client Site Project Manager - Operations Management (01.00.20))
Job Requirements
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Work is primarily sedentary.
  • May be required to work holidays.
  • May be required to work off-shift.
  • Maintain schedule flexibility due to business needs; anticipate assigned shift change at any time.

Education and Experience:
  • Bachelor's degree in Business or Management preferred, or equivalent work experience in related field.
  • 4 years supervisor or leadership in a call center or customer service program experience required. Strong preference for a federal contact service environment.
  • Demonstrated knowledge of leading leaders.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Strong knowledge of contact center operations metrics (AHT, ASA, abandonment rate, quality scores, attendance tracking, etc).
  • Familiarity with workforce management systems and scheduling processes.
  • Excellent interpersonal and conflict resolution skills.
  • Experience managing performance improvement processes.
  • Uses good judgment, ability to make independent decisions and proactively solve problems as required.
  • Must be organized and have strong time management skills.
  • Must have PC skills (Microsoft Office). Familiarity with HRIS or LMS platforms.
  • Basic math skills required.
  • Maintain schedule flexibility due to business needs; anticipate assigned shift change at any time.
  • Ability to interact with all levels of management.
  • Strong analytical and organizational skills.
  • Exceptional verbal and written communication skills.
  • Bilingual ability is a benefit
  • Ability to pass a federal and local criminal background investigation.

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