Assistant Maitre D Jobs (NOW HIRING)

Position Overview
The Maître d’ / Lead Hostess is the first and last impression of the restaurant and serves as the ambassador of hospitality. This position is responsible for creating an exceptional guest experience from the moment a guest makes a reservation until they depart. The ideal candidate demonstrates grace, professionalism, warmth, attention to detail, and the ability to anticipate guest needs while maintaining the highest standards of luxury service.
In a high-end dining environment, the Maître d’ is expected to manage reservations, guest relations, table flow, VIP experiences, and communication between the front-of-house team, management, and guests.
Primary Responsibilities
Guest Experience & Hospitality
Welcome every guest with genuine warmth, elegance, and professionalism.
Learn and recognize returning guests, VIPs, and special occasions.
Escort guests to their tables while providing a personalized introduction to the restaurant.
Maintain eye contact, positive body language, and an approachable demeanor.
Create memorable first impressions that reflect the restaurant's luxury brand.
Anticipate guest needs before they are expressed.
Handle guest concerns or complaints with discretion, empathy, and professionalism.
Ensure every guest leaves feeling appreciated and valued.
Reservation Management
Manage reservation systems such as Resy, OpenTable, or SevenRooms.
Monitor reservation pacing to maximize covers while maintaining service quality.
Confirm reservations and special requests.
Coordinate seating arrangements for optimal dining room flow.
Maintain accurate guest profiles and dining preferences.
Manage waitlists professionally and communicate realistic wait times.
Accommodate VIP guests and last-minute requests whenever possible.
Dining Room Management
Control table assignments and dining room flow.
Coordinate with managers, servers, bartenders, and kitchen staff.
Monitor service timing and table turns.
Ensure tables are properly prepared before seating guests.
Maintain awareness of restaurant capacity and service pace.
Balance server sections fairly while maximizing guest satisfaction.
VIP & Relationship Building
Develop relationships with regular guests.
Remember guest preferences, favorite tables, allergies, and special occasions.
Coordinate personalized experiences for birthdays, anniversaries, and celebrations.
Assist management with celebrity, influencer, and VIP visits.
Create a luxury experience that encourages repeat business and guest loyalty.
Communication & Leadership
Act as the communication bridge between guests and the restaurant team.
Inform managers of guest feedback and service opportunities.
Assist in training new hosts and hostesses.
Maintain professionalism under pressure during peak service periods.
Lead by example in appearance, attitude, and hospitality standards.
Standards of Appearance
Impeccable grooming and professional appearance at all times.
Luxury hospitality presence and confidence.
Uniform pressed and maintained to the highest standards.
Conservative and polished makeup, jewelry, and accessories.
Excellent posture and elegant movement throughout the restaurant.
Required Skills
Hospitality Excellence
Exceptional interpersonal skills.
Natural ability to connect with guests.
Strong emotional intelligence.
Ability to remain calm under pressure.
Professional conflict-resolution skills.
Technical Skills
Experience with reservation platforms.
Knowledge of fine dining etiquette.
Understanding of wine service and luxury dining standards.
Ability to multitask efficiently.
Strong organizational abilities.
Performance Expectations
A successful Maître d’ / Hostess should:
Make every guest feel recognized and important.
Maintain seamless reservation and seating operations.
Increase guest retention through personalized hospitality.
Build strong relationships with regular guests.
Support revenue growth by maximizing dining room efficiency.
Uphold the restaurant's reputation for exceptional service.
The Ideal Candidate
The ideal Maître d’ is more than a host—they are the face of the restaurant. They possess the elegance of a luxury hotel concierge, the organization of an operations manager, and the warmth of a gracious host. Every interaction should make guests feel as though they are entering an exclusive private club where they are known, appreciated, and genuinely welcomed.
Key Traits:
Elegant
Poised
Detail-Oriented
Professional
Charismatic
Anticipatory
Solution-Oriented
Guest-Focused
Calm Under Pressure
Relationship Builder
Mission Statement:
"To create unforgettable first and last impressions while ensuring every guest receives personalized, world-class hospitality that reflects the standards of a premier fine dining establishment."

Joining our team means becoming part of a refined hospitality experience where excellence is not just expected — it is lived every day.
We are more than a restaurant; we are a destination for elevated Mediterranean cuisine, curated wines, and impeccable French-style service. If you are passionate about fine dining, detail-driven service, and delivering unforgettable guest experiences, this is where your skills will truly shine.
A Culture of Excellence
We uphold the highest standards in:
Wine knowledge and professional development
French service techniques and formal dining etiquette
Table grooming and luxury presentation
Personalized, anticipatory guest service
Working with us means continuously refining your craft in a high-end environment where professionalism, elegance, and teamwork define our culture.
Professional Growth
We invest in our team through:
Advanced wine education and pairing training
Fine dining and French service development
Mentorship from experienced hospitality professionals
Opportunities to grow into leadership or sommelier roles
Prestige & Pride
Being part of our restaurant means representing a brand that values sophistication, Mediterranean culinary heritage, and world-class hospitality. You will gain experience that elevates your career and positions you among top-tier hospitality professionals.