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Assistant Mac Support Jobs in Colorado (NOW HIRING)

... Windows and Mac environments Troubleshoot remotely using VNC and KVM switch Reimage systems ... Duties Assist with software and process testing and validation Create clear, user-friendly ...

... Windows and Mac environments Troubleshoot remotely using VNC and KVM switch Reimage systems ... Duties Assist with software and process testing and validation Create clear, user-friendly ...

IT Support Technician II

Englewood, CO · On-site

$21.25 - $29.25/hr

Perform break/fix support, system upgrades, and moves/adds/changes (MAC work) * Provide basic ... Perform preventative maintenance across IT systems and equipment * Assist in developing and ...

... Mac environments · Troubleshoot remotely using VNC and KVM switch · Reimage systems, install OS ... Assist with software and process testing and validation · Create clear, user-friendly technical ...

... Mac environments · Troubleshoot remotely using VNC and KVM switch · Reimage systems, install OS ... Assist with software and process testing and validation · Create clear, user-friendly technical ...

... and Mac environments • Troubleshoot remotely using VNC and KVM switch • Reimage systems ... • Assist with software and process testing and validation • Create clear, user-friendly ...

Provide timely support for hardware and software issues for both Windows and Mac environments ... Duties * Assist with software and process testing and validation * Create clear, user-friendly ...

... Windows and Mac environments Troubleshoot remotely using VNC and KVM switch Reimage systems ... Duties Assist with software and process testing and validation Create clear, user-friendly ...

... Windows and Mac environments Troubleshoot remotely using VNC and KVM switch Reimage systems ... Duties Assist with software and process testing and validation Create clear, user-friendly ...

... Mac environments · Troubleshoot remotely using VNC and KVM switch · Reimage systems, install OS ... Assist with software and process testing and validation · Create clear, user-friendly technical ...

... and Mac environments • Troubleshoot remotely using VNC and KVM switch • Reimage systems ... • Assist with software and process testing and validation • Create clear, user-friendly ...

... Assist with software and process testing and validation · Create clear, user-friendly technical ... Mac OS experience is a plus · Skilled in teamwork and conflict resolution in a professional ...

The role of the Technical Support Specialist is to assist customers who are experiencing any ... Familiarity with both the Windows and Mac operating systems. * Capability to multi-task and address ...

Showing results 21-40

Assistant Mac Support information

What is the difference between Assistant Mac Support vs Mac Support Specialist?

AspectAssistant Mac SupportMac Support Specialist
CertificationsBasic Apple certifications, CompTIA A+Advanced Apple certifications, Apple Certified Support Professional
Work EnvironmentEntry-level support, retail or small businessTechnical support, enterprise environments, Apple stores
ResponsibilitiesBasic troubleshooting, hardware setup, user assistanceAdvanced troubleshooting, network setup, system repairs

Assistant Mac Support roles typically involve entry-level troubleshooting and user assistance, often requiring basic certifications. Mac Support Specialists handle more complex issues, requiring advanced certifications and experience. Both roles are essential in Apple-related support environments but differ in scope and expertise.

What are the most commonly searched types of Mac Support jobs in Colorado?

The most popular types of Mac Support jobs in Colorado are:

What are popular job titles related to Assistant Mac Support jobs in Colorado?

For Assistant Mac Support jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Assistant Mac Support jobs in Colorado look for?

The top searched job categories for Assistant Mac Support jobs in Colorado are:

What cities in Colorado are hiring for Assistant Mac Support jobs?

Cities in Colorado with the most Assistant Mac Support job openings:

Infographic showing various Assistant Mac Support job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Desktop Support Technician

GDR Group

Broomfield, CO • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago


Job description

Job Type
Full-time
Description
Overview
We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. You will be part of a supportive IT team focused on delivering reliable technology solutions and exceptional user experiences.
Key Responsibilities
Technical Support
Provide timely support for hardware and software issues for both Windows and Mac environments
Troubleshoot remotely using VNC and KVM switch
Reimage systems, install OS and standard software (onsite and remote)
Coordinate warranty support with Dell and schedule onsite service when needed
Resolve common technical issues, including:
o Network connectivity
o System crashes/blue screens
o Printing problems
o Virus removal
Basic administration and troubleshooting of:
o DHCP / DNS
o Active Directory
o VPN and remote access tools
o Windows domain account issues
o Wireless connectivity and hotspots
Collaborate with the network team on basic troubleshooting tasks
Provide Tier 1 support for Google Workspace, MS Office, Box, Logitech video systems, and Zoom
Perform basic mobile device management including deployment, collection, inventory, and reset/wipe procedures
Customer Service
Deliver prompt and courteous user support via:
o Wolken ticketing system (incident resolution and device lifecycle tasks)
o Google Chat and Gmail (Outlook familiarity is a plus)
o Zoom Calling and Zoom video conferencing
Maintain a positive user experience with clear communication and professionalism
Asset & Inventory Management
Maintain accurate records of hardware assets
Ensure timely deployment, collection, and tracking of end-user devices
Special Projects & Additional Duties
Assist with software and process testing and validation
Create clear, user-friendly technical documentation
Provide 1:1 or group technical training (remote or in-person)
Support office signage placement and daily ticket review/assignment tasks
May require occasional travel to other office locations
Work Schedule & Benefits
Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch)
No weekend or after-hours support expected (exceptions for special projects)
Benefits include:
o Paid holidays, vacation, and sick leave
o 401(k) plan
o Medical, dental, and vision insurance
o Structured onboarding and training
o Modern workspaces and innovative technology
o Supportive, team-oriented culture with strong work-life balance
Work Location Flexibility
This position primarily supports users at a designated client office but may also be assigned to provide onsite support at other client locations within the same city or region when business needs require it.
Travel Expectations
Travel for this role is rare and only occurs on a limited, as-needed basis for special projects or during acquisition-related transitions.
Requirements
Qualifications
1-2+ years in a desktop support or corporate helpdesk environment preferred
Technically inclined and eager to learn new tools and platforms
Clear and concise communicator with the ability to explain technical concepts to non-technical users
Familiar with Windows 10/11; Mac OS experience is a plus
Skilled in teamwork and conflict resolution in a professional setting
Self-starter with strong follow-through and attention to process
Able to work independently while following team procedures and protocols
Salary Description
$18.00 - $20.00 per hour