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Assistant Live Chat Agent Jobs in Oregon (NOW HIRING)

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Adapt and assist : Take on additional duties as required, showcasing flexibility and commitment to ... Familiarity with and customer experience ticketing solutions & live chat platforms is highly ...

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Customer Experience Representative

Oregon City, OR · On-site

$17 - $23.25/hr

Serve as a primary point of contact for customers across phone, email, live chat, SMS, social media ... * Assist customers with LifeSharp and Warranty-related questions, status concerns, and service ...

Customer Support Operations Coordinator

Mount Angel, OR · On-site

$18.25 - $24/hr

Communicate in writing via email and live chat, and on phone calls to assist customers' online experience within Wilco Stores core departments. * Process and update orders from designated e-commerce ...

Become a product expert to confidently assist customers. * Respond to customer inquiries and resolve both basic and complex issues via phone, live chat, and in-person interactions on the showroom ...

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Showing results 1-20

Assistant Live Chat Agent information

See Oregon salary details

$9

$19

$28

How much do assistant live chat agent jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for assistant live chat agent in Oregon is $19.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Assistant Live Chat Agent vs Customer Service Representative?

AspectAssistant Live Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings
Job FocusHandling live chat inquiries, providing quick supportHandling phone, email, or in-person customer interactions
Common UsageOnline retail, tech support, service industriesRetail, telecom, banking, and service sectors

The Assistant Live Chat Agent primarily manages online chat inquiries, offering quick support in digital environments. Customer Service Representatives handle a broader range of customer interactions via phone, email, or in person. While both roles require strong communication skills and basic computer knowledge, the Assistant Live Chat Agent focuses on real-time online support, making it ideal for digital-first companies.

What are the most commonly searched types of Live Chat Agent jobs in Oregon?

The most popular types of Live Chat Agent jobs in Oregon are:

What are popular job titles related to Assistant Live Chat Agent jobs in Oregon?

For Assistant Live Chat Agent jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Assistant Live Chat Agent jobs in Oregon look for?

The top searched job categories for Assistant Live Chat Agent jobs in Oregon are:

What cities in Oregon are hiring for Assistant Live Chat Agent jobs?

Cities in Oregon with the most Assistant Live Chat Agent job openings:

Customer Service Representative

Portland, OR • On-site

$17 - $23/hr

Other

Posted 20 days ago


Job description

Title: Customer Service Representative (CSR)
Location: Portland, OR (onsite role)
General Summary: As a Customer Service Representative (CSR) at Smith Optics, you'll be the vital link connecting our brand with our valued customers. Your mission? Delivering prompt and precise responses to customer inquiries via email and chat. You'll be the champion of the exceptional Smith Optics experience, ensuring every interaction reflects the quality and care our customers deserve.
Essential Job Functions:
  • Engage swiftly and courteously: Address customer inquiries through chats and emails with professionalism and warmth.
  • Resolve with excellence: Investigate and resolve customer questions efficiently, always maintaining our high standard of care.
  • Problem-solve with finesse: Utilize effective problem-solving skills to deliver the right solutions while ensuring a positive customer experience.
  • Master our products: Become a SMITH Optics product expert, deeply understanding the performance and technical features of SMITH Optics product lines. Learn and strive to gain new knowledge about our products & industry.
  • Decide and guide: Make informed decisions and confidently walk customers through solutions, fostering positive and lasting relationships. Be an active listener who can show empathy and patience in a non-scripted environment.
  • Achieve excellence: Meet department goals and KPIs related to customer service, continually striving for improvement.
  • Collaborate and prioritize: Be a team player, assisting fellow Customer Service Representatives as needed, always putting the customer's needs first.
  • Adapt and assist: Take on additional duties as required, showcasing flexibility and commitment to our mission.
Knowledge, Skills & Abilities:
  • Your knack for clear communication, organization, and efficient time management is vital.
  • You effortlessly build rapport with customers and colleagues alike.
  • Ability to handle multiple tasks simultaneously and prioritize them effectively.
  • You're self-motivated, reliable, and thrive in an independent work environment.
  • Experience with Microsoft Suite is essential.
  • Familiarity with and customer experience ticketing solutions & live chat platforms is highly recommended.
Education & Experience:
  • 1-2 years Customer service experience required.
  • Call center experience required (chat and email)
  • English speaking, writing, reading required
  • Multilingual desired but not required (French, Spanish)

Location: Portland, OR (onsite)