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Assistant Help Desk Technician Jobs (NOW HIRING)

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... Maintain computer systems and act as support if any system goes down. * Assist with onboarding and ...

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

They assist in coordinating PC hardware, software and peripheral installations, and upgrades. In ... HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS: * Provide phone and helpdesk support for local and off ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

They assist in coordinating PC hardware, software and peripheral installations, and upgrades. In ... HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS: * Provide phone and helpdesk support for local and off ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

They assist in coordinating PC hardware, software and peripheral installations, and upgrades. In ... HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS: * Provide phone and helpdesk support for local and off ...

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

They assist in coordinating PC hardware, software and peripheral installations, and upgrades. In ... HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS: * Provide phone and helpdesk support for local and off ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

They assist in coordinating PC hardware, software and peripheral installations, and upgrades. In ... HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS: * Provide phone and helpdesk support for local and off ...

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

Help Desk Technician, Chicago, IL The Help Desk Technician is primarily responsible for first-line ... - Assist other IT Department members in completing tasks pertaining to ongoing projects ...

Monroe County Consortium

Help Desk Technician

Ida, MI · On-site

$19 - $25.50/hr

Position Type: Technology/Help Desk Technician Date Posted: 7/29/2026 Location: Ida Public Schools - District Date Available: ASAP Closing Date: Until filled District: Ida Public School District ...

Pomeroy

Help Desk Technician

Plano, TX · On-site

$18.75 - $25.25/hr

Help Desk Technician 1 Position Overview We are looking for a Help Desk Technician to join our team ... customer interactions, assist with routine requests, and ensure issues are directed to the ...

EDG Inc

Help Desk Technician

Metairie, LA · On-site

$18.50 - $25/hr

The Help Desk Technician will assist with the installation, support and maintenance of servers or other company systems. Job Duties and Responsibilities: • Provide end-user support, resolving ...

22nd Century Technologies

Help Desk Technician

Washington, DC · On-site

$22.75 - $30.50/hr

Help Desk Technician 22nd Century Technologies is seeking a skilled and customer-focused Help Desk ... Document incidents, resolutions, and troubleshooting steps in the ticketing system * Assist with ...

22nd Century Technologies

Help Desk Technician

Washington, DC · On-site

$22.75 - $30.50/hr

Help Desk Technician 22nd Century Technologies is seeking a skilled and customer-focused Help Desk ... Document incidents, resolutions, and troubleshooting steps in the ticketing system * Assist with ...

AA2IT

Help Desk Technician

$20.50 - $27.75/hr

AA2IT is seeking a Help Desk Technician to assist in reviewing open cases and facilitating their resolution. The role involves contacting technicians, logistics, and field managers for updates to ...

First Coast Security

Help Desk Technician

Tampa, FL · On-site

$19 - $25.50/hr

As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical ... Escalate complex issues to senior technicians or other IT staff as needed * Assist with the ...

JST

Help Desk Technician

Hurlburt Field, FL · On-site

$18.25 - $24.75/hr

OverviewJST is seeking a Help Desk Technician to join our team. The Help Desk Specialist will provide local and remote Technical Support Services for end user support. This is a full-time position on ...

JST

Help Desk Technician

Hurlburt Field, FL · On-site

$18.25 - $24.75/hr

Overview JST is seeking a Help Desk Technician to join our team. The Help Desk Specialist will provide local and remote Technical Support Services for end user support. This is a full-time position ...

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Assistant Help Desk Technician information

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$10

$20

$33

How much do assistant help desk technician jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for assistant help desk technician in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is an assistant help desk technician?

Assistant Help Desk Technicians are entry-level IT professionals who provide support to users encountering technical issues with computer systems, software, and hardware. They assist in troubleshooting problems, answering user queries, and escalating more complex issues to higher-level technicians or IT staff. Their responsibilities often include setting up new equipment, maintaining records of issues, and guiding users through basic troubleshooting steps. This role is essential for maintaining smooth daily operations in any organization that relies on computer technology.

What are the key skills and qualifications needed to thrive as an assistant help desk technician?

To thrive as an Assistant Help Desk Technician, you need a solid understanding of computer hardware, software troubleshooting, and basic networking concepts, typically supported by a high school diploma or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is essential for daily tasks. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage challenging situations. These skills ensure efficient issue resolution, high user satisfaction, and contribute to the smooth operation of IT services.

What are some common challenges faced by assistant help desk technicians, and how can these be addressed on the job?

Assistant Help Desk Technicians often encounter challenges such as troubleshooting a wide variety of technical issues, managing high volumes of support requests, and communicating effectively with users who have varying levels of technical understanding. Addressing these challenges typically involves staying organized with ticketing systems, developing strong problem-solving skills, and practicing patience and clear communication. Many technicians find it helpful to document recurring issues and solutions, which can speed up future resolutions and improve overall service quality.

What is the difference between Assistant Help Desk Technician vs Help Desk Technician?

AspectAssistant Help Desk TechnicianHelp Desk Technician
Required CertificationsCompTIA A+, Network+ (optional)CompTIA A+, Network+ (preferred)
Work EnvironmentEntry-level support, assisting senior staffFrontline support, troubleshooting user issues
Employer UsageIT support teams, help desk departmentsIT support teams, help desk departments

The Assistant Help Desk Technician typically performs basic support tasks under supervision, focusing on routine troubleshooting and customer service. The Help Desk Technician handles more complex issues independently, providing technical solutions and escalating when necessary. Both roles are essential in IT support, with the assistant role serving as a stepping stone to more advanced positions.

Is assistant help desk technician a good entry-level IT job?

The assistant help desk technician role is considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of hardware, software, and common operating systems, making it suitable for those starting a career in IT.

What cities are hiring for Assistant Help Desk Technician jobs?

Cities with the most Assistant Help Desk Technician job openings:

What are the most commonly searched types of Help Desk Technician jobs?

The most popular types of Help Desk Technician jobs are:

What states have the most Assistant Help Desk Technician jobs?

States with the most job openings for Assistant Help Desk Technician jobs include:

Assistant Help Desk Technician jobs near you

Help Desk Technician - Part Time

Job Openings - Salem Regional Medical Center

Salem, OH

$16.75 - $22.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 16 days ago

Job description

Job Openings >> Help Desk Technician - Part Time
Help Desk Technician - Part Time
Summary
Title: Help Desk Technician - Part Time ID: 13954 Location: Salem, Ohio Department: Information Services/IT Job Type: SRMC
More about this job >
Description

SRMC Has an Exciting Opportunity for Qualified Candidates!

Position: Part Time Helpdesk Technician   

Department: Information Services   

Shift: Varies  

PURPOSE

The primary purpose of your job position is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor, to assure that a successful, viable department is maintained at all times.

Under the direction of the Director of Information Services, the Assistant Director of Information Services, and the Helpdesk Supervisor the Help Desk Technician provides expert and creative solutions for user problems of complex nature to ensure user satisfaction and productivity.  They are also responsible for the installation, repair, and support of the hospital and related entities network hardware and operating software, computer hardware and software, including but not limited to Mini-computers, Personal Computers and all components to assure proper and efficient operation of the hospital and related entities computer systems.

QUALIFICATIONS

  • Associate Degree in Computer Science/Technology required, Bachelor degree preferred. 
  • Certification in Microsoft products preferred.
  • Minimum of two years' experience preferred

BENEFITS

Competitive wages

Medical/prescription insurance

Dental insurance

Vision insurance

Accident and critical insurance

Employer paid life insurance

403 (b) retirement with employer matching 

Tuition reimbursement

Continuing education reimbursement

Cafeteria discounts

Employee Assistance Program

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