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Assistant Hardware Manager Jobs in Indiana (NOW HIRING)

Ace Hardware

General Manager

Franklin, IN

We are looking for qualified individuals for roles such as shift manager, assistant manager, and store manager. Ace Hardware offers a career path and opportunity to grow and advance. The ability to ...

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Assistant Hardware Manager information

What does an assistant hardware manager do?

An Assistant Hardware Manager helps oversee the daily operations of a hardware store or department. Their responsibilities typically include supervising staff, managing inventory, assisting customers, handling vendor relationships, and ensuring the store meets sales and safety goals. They often step in for the Hardware Manager when needed and play a key role in training new employees. This position requires strong organizational, leadership, and customer service skills.

How does an assistant hardware manager typically support both customers and staff on a daily basis?

An Assistant Hardware Manager plays a key role in ensuring smooth store operations by assisting customers with product selection, troubleshooting issues, and providing knowledgeable advice. They also support staff by overseeing daily tasks, helping with inventory management, and stepping in to resolve any challenges that arise on the sales floor. Balancing customer service with team leadership is a common challenge, but it offers valuable experience for those looking to advance into store management roles.

What are the key skills and qualifications needed to thrive as an assistant hardware manager, and why are they important?

To thrive as an Assistant Hardware Manager, you need strong knowledge of hardware products, inventory management, and retail operations, often supported by experience in a hardware store or similar environment. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic Microsoft Office tools is typically required. Leadership, customer service, and problem-solving skills help you manage staff, assist customers, and resolve issues efficiently. These skills ensure smooth store operations, high customer satisfaction, and effective team coordination.

What is the difference between Assistant Hardware Manager vs Hardware Technician?

AspectAssistant Hardware ManagerHardware Technician
Required CredentialsAssociate's or Bachelor's in IT, Computer Science, or related field; certifications like CompTIA A+High school diploma or equivalent; certifications like CompTIA A+ or Network+
Work EnvironmentOffice setting, overseeing hardware teams, managing inventoryOn-site, hands-on hardware repair and maintenance
Employer & Industry UsageIT departments, retail, manufacturingIT support, repair shops, data centers
Common Search & ComparisonOften compared for managerial support rolesCompared for technical repair roles

The Assistant Hardware Manager typically oversees hardware teams, manages inventory, and supports hardware operations, requiring some supervisory skills and relevant certifications. Hardware Technicians focus on hands-on repair, installation, and troubleshooting of hardware components. While both roles require technical knowledge, the Assistant Hardware Manager has more managerial responsibilities, whereas the Hardware Technician is more technical and operational.

What are popular job titles related to Assistant Hardware Manager jobs in Indiana?

For Assistant Hardware Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Assistant Hardware Manager jobs in Indiana look for?

The top searched job categories for Assistant Hardware Manager jobs in Indiana are:

What cities in Indiana are hiring for Assistant Hardware Manager jobs?

Cities in Indiana with the most Assistant Hardware Manager job openings:

Assistant Hardware Manager jobs near you

Ace Hardware Manager

Houchens Food Group, Inc

Huntingburg, IN • On-site

Full-time

Re-posted 7 days ago

Houchens Food Group rating

4.9

Company rating: 4.9 out of 10

Based on 114 frontline employees who took The Breakroom Quiz

109th of 122 rated grocery stores

Job description

Reports to Operations Manager, District Manager
Shift: Varies
POSITION SUMMARY
Upholds the Core Values as determined by the management team. Store Managers position are responsible for the complete day-to-day operation of the store. Store Managers are responsible for maximizing store sales and profitability, along with minimizing expenses while ensuring that the store is optimally stocked and merchandised, and to Amaze Every Customer Every Time . A store manager contributes to the growth and development of the management team and store associates.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
SALES AND OPERATIONS
  • Delegate daily workload among associates to meet merchandising and visual presentation standards.
  • Hire, train and develop retail staff with goals for growth and success in their positions, provide ongoing performance feedback and recognize accomplishments
  • Review all store evaluations with store management team and staff to identify opportunity areas, and correct all issues with a sense of urgency.
  • Coordinate the overall supervision of staff to ensure sales performance goals are met and company procedures are followed accurately.
  • Conduct associate evaluations as per company standards to provide feedback for improvement, praise and recognition, and growth opportunities.
  • Develop and implement an in-store marketing including promotions, events and seasonal merchandising based on store needs
  • Complete merchandising updates according to [Houchens Ace Hardware] standards.
  • Work with vendors to develop merchandising strategies for products and have them assist with their plan-o-gram and updates
  • Forecast scheduling needs to meet customer demand and create work schedules.
  • Monitor payroll to ensure compliance with established budgets and take corrective measures as necessary.
  • Review staffing strengths and opportunities with HR/Ops Directors prior to additions or terminations.
  • Other assigned tasks as directed by Supervision

CUSTOMER SERVICE
  • Promote Customer Service as The #1 Priority. This must be accomplished on a daily basis through observing, monitoring and coaching associate's performance and interactions on the sales floor.
  • Regularly promote and teach "Amaze Every Customer Every Time" while leading by example and coaching.
  • Use huddles, communication boards, and store meetings as the means to communicate the store's performance, and educate, engage and motivate the team.
  • Drive customer satisfaction by ensuring that all customers are acknowledged, customer needs are met, and concerns are resolved quickly.
  • Review all customer service measurement reports (e.g., Mystery Shop, Customer Engagement Survey, etc.), and work with the team to identify opportunities in an effort to sustain or improve overall service levels.
  • Document at least one (1) Observation per associate monthly and provide coaching in order to ensure consistency of service to all customers.

INVENTORY
  • Maintain accurate inventory at all stages through on-hand integrity, daily receiving and transfers, store communication, product mix and flow, and adhering to (Company Name) best practices, metrics and deadlines
  • Utilize available inventory reports to reduce shrinkage, maintain appropriate stock levels and maximize inventory accuracy.

COACHING AND TRAINING
  • Work on your professional development through leadership training opportunities (self-directed learning, local business events, Ace learning and industry events, etc.).
  • Identify appropriate training for store associates and oversee all training requirements for all associates (e.g. New-Hire orientation, on-the-job training, vendor training, etc.).

SAFETY, COMPLIANCE AND STORE ENVIRONMENT
  • Enforce safety policies and procedures, and serves as role model for safety.
  • Enforce store environment procedures to ensure and maintain the best store appearance.
  • Conduct preventative safety and fire inspections, and take appropriate actions to correct all issues.

POSITION REQUIREMENTS
  • High School Diploma or General Education Degree (GED); or, an equivalent combination of education and experience. Bachelor degree preferred.
  • Minimum of 3 years of leadership experience in a retail setting.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
  • Must have good verbal and written communication skills
  • Ability to provide motivation and leadership to associates storewide in a fair and impartial manner.
  • High degree of analytical skills, and the ability to delegate and be self-directed.
  • Excellent written and verbal communication skills
  • Strong organizational, time management, and project management skills
  • Technically skilled in basic retail computer systems including related software
  • Develop and maintain client relationships and strategic partnerships
  • Dress according to company policy
  • Possess valid in-state driver license with an acceptable driving record in accordance with company's insurance carrier's standards

PHYSICAL REQUIREMENTS
The minimum physical requirements for this position include:
  • Ability to stand for an extended period of time, walk, reach, and bend to perform job duties
  • Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth

Job responsibilities may change based on the needs of the business.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. I acknowledge that I have reviewed the job description outlined above and agree that it identifies the responsibilities that I have agreed to perform. I also understand that additional duties may be assigned by my manager or supervisor.
ACKNOWLEDGEMENT
I have read and acknowledge the duties that are outlined in this document and hereby agree to the tasks and expectations as provided.
Date
Associate Signature
Houchens Food Group is an equal opportunity employer. Hiring decisions are made without regard to race, color, sex, national origin, religion, disability, or pregnancy. Applicants may request accommodations based on religious beliefs, disability, or pregnancy.
Subject to pre-employment background and drug screening.

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