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Assistant Front Manager Jobs (NOW HIRING)

Assistant Front Desk Manager

Miami, FL

$16.75 - $21/hr

The Assistant Front Desk Manager is responsible for creating a welcoming first impression and second arrival experience for all guests staying at or coming to the hotel. Additionally, they will ...

Assistant Front Office Manager| LodgeWorks is actively hiring for an Assistant Front Office Manager Who we are LodgeWorks is a privately held hotel development and management company. While our name ...

Assistant Front Office Manager| LodgeWorks is actively hiring for an Assistant Front Office Manager Who we are LodgeWorks is a privately held hotel development and management company. While our name ...

The Assistant Front Office Manager serves as an operational leader for the Front Desk team, providing real-time coaching, resolving guest concerns, supporting service recovery, and ensuring effective ...

Assistant Front Desk Manager

Detroit, MI ยท On-site

$16 - $20.25/hr

The ideal Assistant Front Desk Manager for this opportunity will match the ROOST style, be an "out of the box" thinker, exhibit great leadership skills, and have a passion for an entrepreneurial ...

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Assistant Front Manager information

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$24K

$56.2K

$77K

How much do assistant front manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for assistant front manager in the United States is $56,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $65,000.00 per year, depending on experience, location, and employer.

What is an assistant front manager?

Assistant Front Managers support the Front Office or Front Desk Manager in overseeing daily operations in hotels, resorts, or similar establishments. They help manage staff, ensure guest satisfaction, resolve issues, and coordinate check-ins and check-outs. Their role often includes training employees, handling guest complaints, and maintaining high standards of customer service. Assistant Front Managers also assist with scheduling, reporting, and administrative tasks, working closely with other departments to ensure smooth operations.

What are the key skills and qualifications needed to thrive as an assistant front manager, and why are they important?

To thrive as an Assistant Front Manager, you need strong organizational skills, leadership ability, and experience in hospitality or customer service, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS) like Opera or Fidelio and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving, and conflict-resolution skills help you excel in guest interactions and team coordination. These competencies ensure smooth front desk operations, high guest satisfaction, and efficient support for hotel management.

What are some common challenges faced by an assistant front manager, and how can they be overcome?

Assistant Front Managers often encounter challenges such as managing guest expectations during busy periods, resolving conflicts among staff, and ensuring smooth communication between departments. To overcome these, strong organizational skills and the ability to prioritize tasks are essential. Building a supportive relationship with team members and maintaining open communication with upper management can also help address issues proactively. Adapting quickly to changing situations and maintaining a calm, professional demeanor are important for success in this role.

What cities are hiring for Assistant Front Manager jobs?

Cities with the most Assistant Front Manager job openings:

What states have the most Assistant Front Manager jobs?

States with the most job openings for Assistant Front Manager jobs include:

What are popular job titles related to Assistant Front Manager jobs?

For Assistant Front Manager jobs, the most frequently searched job titles are:

Asst. Front Office Manager

Ann Arbor, MI โ€ข On-site

$40K - $45K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago


Job description

Description

The Kensington Hotel is seeking an enthusiastic and service-driven individual to join our team as an Assistant Front Office Manager. This is an exciting opportunity for someone who is passionate about hospitality, enjoys leading a team, and is eager to grow their career within a dynamic and supportive environment.

As the Assistant Front Office Manager, you will play a key role in overseeing daily front desk operations, ensuring exceptional guest experiences, and supporting the development and success of our front office team. We are looking for a motivated leader who takes pride in delivering outstanding service and is committed to moving forward with the company.

What We Offer:

  • Competitive pay
  • Generous benefits package including Medical, Dental, and Vision insurance
  • Short Term Disability
  • Long Term Disability
  • Global Hotel Discounts
  • 401(k) plan
  • Opportunities for career growth and advancement within the company

ย ย ย Key Responsibilities:ย 

Assist the Front Office Manager with the Front Office operations to achieve customer satisfaction, quality service, and compliance with policies and procedures while meeting/exceeding financial goals.


Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.


Monitor and respond to all social media outlets in a timely and appropriate manner to maintain and increase year over year ranking. Focus on ranking for Trip Advisor.


Implement company programs and manage t he operations of the Front Office (front desk, reservations, bell service) to ensure compliance with SOPs and to ensure an optimal level of quality service and hospitality are provided to the hotel customers.


Assist FOM with all aspects of managing the department from scheduling, coaching the team, 14 days forecasting, pre3paring for group arrivals, gift shop stocking and ordering, being available for customer service issues.


Resolve customer complaints, anticipate potential problems by reviewing and monitoring complaints, operation issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.


Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.

Monitor and maintain the Front Office systems and equipment to ensure optimum performance.


Comply with attendance rules and be available to work on a regular basis.


Maintain lost & found

Requirements

Must have at least one year of management experience in the rooms division of a hotel. Ideal candidate will have 2-5 years of managerial experience over a hotel front desk.


Must have strong leadership skills.


Must have the ability to communicate in English.ย 


Self-starting personality with an even disposition. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.


Maintain a professional appearance and manner at all times, effectively dealing with customers with high levels of patience, tact and diplomacy.


Strong attention to detail, time management and computer skills.