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Assistant Front Manager Jobs in Oregon (NOW HIRING)

We are looking for a highly motivated, customer focused leader to join our Front Office team as the Assistant Front Office Manager. The successful candidate for this role will have a proven track ...

We are looking for a highly motivated, customer focused leader to join our Front Office team as the Assistant Front Office Manager. The successful candidate for this role will have a proven track ...

We are looking for a highly motivated, customer focused leader to join our Front Office team as the Assistant Front Office Manager. The successful candidate for this role will have a proven track ...

Mgr Front Office

Portland, OR ยท On-site

$62K/yr

The Courtyard Portland City Center is seeking a Front Desk Manager to join our team in serving ... Provide information and assist staff in recommending area restaurants, theaters, community events ...

The Courtyard Portland City Center is seeking a Front Desk Manager to join our team in serving ... Provide information and assist staff in recommending area restaurants, theaters, community events ...

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Assistant Front Manager information

What is an assistant front manager?

Assistant Front Managers support the Front Office or Front Desk Manager in overseeing daily operations in hotels, resorts, or similar establishments. They help manage staff, ensure guest satisfaction, resolve issues, and coordinate check-ins and check-outs. Their role often includes training employees, handling guest complaints, and maintaining high standards of customer service. Assistant Front Managers also assist with scheduling, reporting, and administrative tasks, working closely with other departments to ensure smooth operations.

What are the key skills and qualifications needed to thrive as an assistant front manager, and why are they important?

To thrive as an Assistant Front Manager, you need strong organizational skills, leadership ability, and experience in hospitality or customer service, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS) like Opera or Fidelio and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving, and conflict-resolution skills help you excel in guest interactions and team coordination. These competencies ensure smooth front desk operations, high guest satisfaction, and efficient support for hotel management.

What are some common challenges faced by an assistant front manager, and how can they be overcome?

Assistant Front Managers often encounter challenges such as managing guest expectations during busy periods, resolving conflicts among staff, and ensuring smooth communication between departments. To overcome these, strong organizational skills and the ability to prioritize tasks are essential. Building a supportive relationship with team members and maintaining open communication with upper management can also help address issues proactively. Adapting quickly to changing situations and maintaining a calm, professional demeanor are important for success in this role.

Assistant Front Desk Manager

Portland, OR โ€ข On-site

Emerald Staffing
Recruiting and Staffing Servicesย โ€ขย 201 - 500 employees

$65K/yr

Full-time

Re-posted 22 days ago


Job description

Assistant Front Desk Manager 
Pay: $65,000 Annually
Schedule: Monday-Friday 
Hours: 8:00am-5:00pm

About the Employer-
A multi-site healthcare organization is seeking a skilled and proactive Assistant Front Desk Manager to oversee front desk and call center operations across multiple clinic locations. This leadership role is responsible for ensuring efficient daily workflows, supporting staff performance, and maintaining a high level of patient satisfaction.
 
Essential Job Duties-
    • Supervise front desk and call center staff across all clinic locations
    • Implement performance improvement plans and manage corrective actions
    • Create and oversee staff scheduling
    • Provide training and ongoing coaching for new and existing team members
    • Monitor phone systems and coordinate with IT to ensure functionality
    • Oversee daily front office operations and manage call queues for efficiency
    • Build and maintain relationships with internal departments and external vendors
    • Coordinate with building management and assist with minor facility needs
    • Handle patient concerns and resolve issues in a professional manner
    • Ensure confidentiality and compliance with HIPAA regulations
    • Develop, implement, and enforce front office policies and procedures
    • Manage credentialing processes and maintain office supply inventory
    • Provide coverage for front office functions as needed
    • Travel between clinic locations as required


Requirements-
  • High school diploma or equivalent required
  • Minimum of 2 years of management experience in a medical setting preferred
  • Strong leadership, organizational, and communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Familiarity with credentialing and front office operations
  • Ability to meet physical requirements, including lifting up to 50 lbs and extended periods of standing, walking, or sitting


Let us know you are interested!
Taylor N. 
(503)-212-0007
taylor@emeraldstaffing.com 
www.EmeraldStaffing.com