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Assistant Front Manager Jobs in Oregon (NOW HIRING)

Oregonstate

Front Desk Assistant

Bend, OR

Desk Assistants (DAs) are employees of the Office of Residential Education and Housing. Supervised ... Manage the Residence Hall Front Desk by providing lockoutassistance, answering the phone(s), and ...

Sage Hospitality

Mgr Front Office

Portland, OR · On-site

$62K/yr

The Courtyard Portland City Center is seeking a Front Desk Manager to join our team in serving ... Provide information and assist staff in recommending area restaurants, theaters, community events ...

Uptown Providers PC

Front Desk Assistant

Lake Oswego, OR · On-site

$20 - $24/hr

Manage incoming phone calls , answering questions or routing them to the right team member without ... Keep our front desk and lobby area clean, calm, and ready , including disinfecting between patients ...

Uptown Providers PC

Front Desk Assistant

Portland, OR · On-site

$20 - $24/hr

Manage incoming phone calls , answering questions or routing them to the right team member without ... Keep our front desk and lobby area clean, calm, and ready , including disinfecting between patients ...

Home Front Mortgage

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Licensed Loan Officer Assistant

Portland, OR · On-site

$40K - $48K/yr

Licensed Loan Officer Assistant (Portland, OR 97224 Area) Home Front Mortgage We are seeking an ... What You'll Do * Support Loan Officers in managing the full loan lifecycle from application to ...

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Home Front Mortgage

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Licensed Loan Officer Assistant

Portland, OR · On-site

$40K - $48K/yr

Licensed Loan Officer Assistant (Portland, OR 97224 Area) Home Front Mortgage We are seeking an ... What You'll Do * Support Loan Officers in managing the full loan lifecycle from application to ...

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Assistant Front Manager information

What is an assistant front manager?

Assistant Front Managers support the Front Office or Front Desk Manager in overseeing daily operations in hotels, resorts, or similar establishments. They help manage staff, ensure guest satisfaction, resolve issues, and coordinate check-ins and check-outs. Their role often includes training employees, handling guest complaints, and maintaining high standards of customer service. Assistant Front Managers also assist with scheduling, reporting, and administrative tasks, working closely with other departments to ensure smooth operations.

What are the key skills and qualifications needed to thrive as an assistant front manager, and why are they important?

To thrive as an Assistant Front Manager, you need strong organizational skills, leadership ability, and experience in hospitality or customer service, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS) like Opera or Fidelio and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving, and conflict-resolution skills help you excel in guest interactions and team coordination. These competencies ensure smooth front desk operations, high guest satisfaction, and efficient support for hotel management.

What are some common challenges faced by an assistant front manager, and how can they be overcome?

Assistant Front Managers often encounter challenges such as managing guest expectations during busy periods, resolving conflicts among staff, and ensuring smooth communication between departments. To overcome these, strong organizational skills and the ability to prioritize tasks are essential. Building a supportive relationship with team members and maintaining open communication with upper management can also help address issues proactively. Adapting quickly to changing situations and maintaining a calm, professional demeanor are important for success in this role.
Assistant Front Manager jobs near you

Hotel Front Office Manager

North Bend, OR

Quality Inn & Suites at Coos Bay
See more jobs at Quality Inn & Suites at Coos Bayexternal

$19 - $21/hr

Full-time

Re-posted 14 days ago

Job description

Job Summary:
We are looking for a Front Office Manager to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential.

Compensation: $19 -$21

Key Responsibilities:

  • Led and trained front desk staff, and managed shift schedules.
  • Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
  • Handle confidential guest information with integrity.
  • Resolve guest complaints and requests in a friendly, professional manner.
  • Ensure the lobby and common areas are clean and welcoming.
  • Manage cash drawer contents and transactions during shifts.
  • Coordinate with Housekeeping/Maintenance to ensure room readiness.
  • Process payments (cash, debit, credit) and check-outs, resolving any charges.
  • Generate daily reports (arrivals, departures, special requests) and ensure accuracy.
  • Supervise staff performance and complete performance reviews.
  • Assist guests with directions and information about the property and local areas.
  • Perform administrative duties such as filing and updating records.
  • Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.
  • Complete other duties as assigned.

Requirements:

  • Minimum 2 years of hospitality experience.
  • Minimum 2 years of front desk experience.
  • At least 1 year of supervisory experience, preferably in hospitality.
  • Proficiency in Windows OS and company-approved spreadsheets and word processing.
  • Strong verbal and written communication skills.
  • Ability to handle guest complaints and resolve issues promptly.
  • Ability to manage time effectively in high-pressure situations.
  • High school diploma or equivalent.

Physical Demands:

  • Regularly required to walk, stand, and use hands to reach.
  • Frequently required to stoop, kneel, crouch, or crawl.
  • Must be able to lift and move up to 50 pounds occasionally.

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