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Assistant Front Desk Manager Jobs (NOW HIRING)

Holiday Inn Club Vacations

Front Desk Supervisor

Stateline, NV · On-site

$18 - $23.50/hr

Excellent Company Culture ESSENTIAL DUTIES AND TASKS * Assist Front Desk Manager in assuring Front Desk business transactions (check-ins/out, etc.), are completed in accordance with company standards ...

Marriott

Assistant Front Desk Manager

Washington, DC · On-site

$19.75 - $25/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott

Assistant Front Desk Manager

Scottsdale, AZ · On-site

$17.50 - $22/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott

Assistant Front Desk Manager

San Diego, CA · On-site

$27.88 - $31.25/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott

Assistant Front Desk Manager

Scottsdale, AZ · On-site

$25.48 - $28.85/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott

Assistant Front Desk Manager

Vienna, VA · On-site

$17.50 - $22/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott

Assistant Front Desk Manager

San Diego, CA

$18.50 - $23.25/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott

Assistant Front Desk Manager

San Diego, CA · On-site

$18.50 - $23.25/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott

Assistant Front Desk Manager

Washington, DC · On-site

$27.88 - $31.25/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Holiday Inn Club Vacations

Front Desk Supervisor

Stateline, NV · On-site

$18 - $23.50/hr

Excellent Company Culture ESSENTIAL DUTIES AND TASKS * Assist Front Desk Manager in assuring Front Desk business transactions (check-ins/out, etc.), are completed in accordance with company standards ...

Marriott

Assistant Front Desk Manager

Scottsdale, AZ

$17.50 - $22/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott

Assistant Front Desk Manager

Washington, DC

$19.75 - $25/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

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Assistant Front Desk Manager information

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How much do assistant front desk manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for assistant front desk manager in the United States is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an assistant front desk manager?

To thrive as an Assistant Front Desk Manager, you need strong organizational, customer service, and administrative skills, typically supported by experience in hospitality or a related field. Familiarity with property management systems (PMS), reservation software, and sometimes certifications like Certified Front Desk Representative (CFDR) are valuable. Excellent communication, leadership, and problem-solving abilities help you manage guest relations and support the front desk team. These competencies ensure efficient operations, enhanced guest satisfaction, and smooth team coordination in a busy hotel environment.

What are some common challenges faced by an assistant front desk manager, and how can they be addressed?

Assistant Front Desk Managers often encounter challenges such as managing high guest volumes during peak hours, resolving conflicts among team members, and ensuring consistent service quality. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential to address these challenges. Proactively training staff, implementing clear procedures, and fostering a collaborative team environment can help maintain smooth operations and positive guest experiences.

What is the difference between Assistant Front Desk Manager vs Front Desk Supervisor?

AspectAssistant Front Desk ManagerFront Desk Supervisor
ResponsibilitiesSupports front desk operations, assists in staff management, handles guest issues, and reports to management.Oversees daily front desk activities, manages staff schedules, and ensures guest satisfaction.
CredentialsHigh school diploma or equivalent; hospitality experience often preferred.Similar credentials; hospitality or customer service experience required.
Work EnvironmentHotel front desk, administrative setting, team collaboration.Hotel lobby, customer service environment, team supervision.

While both roles support front desk operations, the Assistant Front Desk Manager typically assists the manager and handles administrative tasks, whereas the Front Desk Supervisor directly oversees staff and daily guest interactions. Both positions require similar credentials and work in comparable environments, but their focus differs slightly on management scope and responsibilities.

What does an assistant front desk manager do?

An assistant front desk manager oversees daily front desk operations, supervises staff, handles guest inquiries and complaints, and ensures smooth check-in and check-out processes. They often assist with administrative tasks, maintain customer service standards, and may use property management systems to coordinate reservations and billing.
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Assistant Front Desk Manager jobs near you
Infographic showing various Assistant Front Desk Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $40,289 per year, or $19.4 per hour.

Front Desk Supervisor

Holiday Inn Club Vacations

Stateline, NV • On-site

$18 - $23.50/hr

Full-time

Re-posted 12 days ago

Job description

The Front Office Supervisor will assist in leading the team by creating a warm, inviting, and memorable experience for our owners and guests. This individual will be responsible for participating in the hiring, training, evaluation, and supervision of all personnel. Additional responsibilities include ongoing training, coaching, and counseling. This individual will ensure the staff’s commitment to maintaining service expectations through observation, communication, and recognition.

COMPANY BENEFITS

  • Comprehensive Benefits: Medical, Dental, Vision & Prescription
  • Other Elective Coverages: Pet Insurance, Short & Long Term Disability, AD&D, Hospital Indemnity, Critical Illness, Accident Injury, Life Insurance
  • HSA/FSA
  • EAP - Employee Assistance Program (Free Mental Health, Financial & Legal Counseling)
  • 401K with Company Match
  • PTO
  • Free Meal Per Day
  • Heavily Discounted Hospitality Stays & the Company Perks Website
  • Tuition Assistance
  • Company Appreciation Platforms & Innovation Contests
  • Growth Opportunities & Stability
  • Excellent Company Culture

ESSENTIAL DUTIES AND TASKS

  • Assist Front Desk Manager in assuring Front Desk business transactions (check-ins/out, etc.), are completed in accordance with company standards.
  • Assist in leading the front desk team toward providing an exceptional and memorable vacation experience for all guests, including coaching, ongoing training, and counseling.
  • Assist the Front Desk Manager in the creation and implementation of action plans to increase departmental scores.
  • Assist the Front Desk Manager in producing certain management reports on a weekly or monthly basis.
  • Other projects are assigned by the general manager or front desk manager.

SUPERVISORY RESPONSIBILITIES

  • Observe and provide direct constructive feedback to employees. Displays unique problem-solving skills to obtain positive outcomes in adverse guest and employee situations. Effectively communicate within the Front Office and to its partners, Maintenance, Housekeeping, Activities, etc.
  • Along with the Front Desk Manager, the Front Desk Supervisor will create and implement goals and plans to develop the staff to exceed guest and owner expectations.
  • Responsible for assisting in training all new team members and certifying them in processes.

EDUCATION and/or EXPERIENCE

  • High school diploma; college preferred or relevant experience as stated below.
  • Previous experience in a Front Desk, Guest Services, PBX, Reservations, or Customer Service timeshare resort would be ideal; however, experience in a similarly sized hotel or resort is highly desired.
  • All candidates will require orientation to the unique computer systems. Subject to the candidate’s level of experience and specific skill level, an outstanding candidate should become quite proficient in 60-90 days.

QUALIFICATIONS

  • 6 months to 1 year of experience, minimally in a Team Lead or Supervisory role. Preferably at the front desk of a hotel or resort.
  • Must have extensive experience working in a property management system environment.
  • Must be proficient in working with Microsoft Word and Excel.
  • Must have excellent guest and employee relations skills.
  • Ideal candidates will have exceptional verbal and written communication skills.

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.