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Assistant Front Desk Manager Jobs (NOW HIRING)

Boyne Resorts

Front Desk Manager - Summit Hotel

Big Sky, MT · On-site

$18.75 - $24.25/hr

Overview The Front Desk Manager assists the Assistant Hotel Manager and the General Manager in maintaining and improving front desk operations by training, scheduling, monitoring, and motivating ...

New

Holiday Inn Club Vacations

Front Desk Supervisor

Stateline, NV · On-site

$18 - $23.50/hr

Excellent Company Culture ESSENTIAL DUTIES AND TASKS * Assist Front Desk Manager in assuring Front Desk business transactions (check-ins/out, etc.), are completed in accordance with company standards ...

Marriott

Assistant Front Desk Manager

Chicago, IL

$18 - $22.75/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

New

Shell Island Resort

Front Desk Manager

Wilmington, NC · On-site

$40K - $50K/yr

Minimum 3-5 years of hotel front office experience, including at least 2 years as a Front Desk Manager, Assistant Front Office Manager, or similar leadership role. * Demonstrated job stability, with ...

Marriott

Assistant Front Desk Manager

Chicago, IL · On-site

$18 - $22.75/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

New

Marriott

Assistant Front Desk Manager

Chicago, IL · On-site

$27.88 - $31.25/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

New

Boyne Resorts

Front Desk Manager - Summit Hotel

Big Sky, MT

$18.75 - $24.25/hr

Overview The Front Desk Manager assists the Assistant Hotel Manager and the General Manager in maintaining and improving front desk operations by training, scheduling, monitoring, and motivating ...

New

Schulte

Assistant Front Desk Manager

Orlando, FL · On-site

$16.25 - $20.50/hr

Front desk supervisor, Assistant Front Office Manager, etc.) * Minimum of High School education, post-high school education preferred KNOWLEDGE, SKILLS AND ABILITIES * Basic math skills * Ability to ...

Schulte Companies

Assistant Front Desk Manager

Orlando, FL · On-site

$16.25 - $20.50/hr

Front desk supervisor, Assistant Front Office Manager, etc.) Minimum of High School education, post-high school education preferred KNOWLEDGE, SKILLS AND ABILITIES Basic math skills Ability to ...

Schulte

Assistant Front Desk Manager

Orlando, FL · On-site

$16.25 - $20.50/hr

Front desk supervisor, Assistant Front Office Manager, etc.) Minimum of High School education, post-high school education preferred KNOWLEDGE, SKILLS AND ABILITIES Basic math skills Ability to ...

Schulte Companies

Assistant Front Desk Manager

Orlando, FL · On-site

$16.25 - $20.50/hr

Front desk supervisor, Assistant Front Office Manager, etc.) Minimum of High School education, post-high school education preferred KNOWLEDGE, SKILLS AND ABILITIES Basic math skills Ability to ...

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How much do assistant front desk manager jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for assistant front desk manager in the United States is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.15 per hour, depending on experience, location, and employer.

What does an assistant front desk manager do?

An assistant front desk manager oversees daily front desk operations, supervises staff, handles guest inquiries and complaints, and ensures smooth check-in and check-out processes. They often assist with administrative tasks, maintain customer service standards, and may use property management systems to coordinate reservations and billing.

What is an assistant front office manager?

An assistant front office manager is a supervisory role responsible for supporting the front desk operations in a hotel or similar establishment. They oversee guest services, manage staff, handle reservations, and ensure smooth check-in and check-out processes, often using property management systems. This position typically requires strong communication skills and experience in hospitality management.

What are some common challenges faced by an Assistant Front Desk Manager, and how can they be addressed?

Assistant Front Desk Managers often encounter challenges such as managing high guest volumes during peak hours, resolving conflicts among team members, and ensuring consistent service quality. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential to address these challenges. Proactively training staff, implementing clear procedures, and fostering a collaborative team environment can help maintain smooth operations and positive guest experiences.

What is the difference between Assistant Front Desk Manager vs Front Desk Supervisor?

AspectAssistant Front Desk ManagerFront Desk Supervisor
ResponsibilitiesSupports front desk operations, assists in staff management, handles guest issues, and reports to management.Oversees daily front desk activities, manages staff schedules, and ensures guest satisfaction.
CredentialsHigh school diploma or equivalent; hospitality experience often preferred.Similar credentials; hospitality or customer service experience required.
Work EnvironmentHotel front desk, administrative setting, team collaboration.Hotel lobby, customer service environment, team supervision.

While both roles support front desk operations, the Assistant Front Desk Manager typically assists the manager and handles administrative tasks, whereas the Front Desk Supervisor directly oversees staff and daily guest interactions. Both positions require similar credentials and work in comparable environments, but their focus differs slightly on management scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Assistant Front Desk Manager, and why are they important?

To thrive as an Assistant Front Desk Manager, you need strong organizational, customer service, and administrative skills, typically supported by experience in hospitality or a related field. Familiarity with property management systems (PMS), reservation software, and sometimes certifications like Certified Front Desk Representative (CFDR) are valuable. Excellent communication, leadership, and problem-solving abilities help you manage guest relations and support the front desk team. These competencies ensure efficient operations, enhanced guest satisfaction, and smooth team coordination in a busy hotel environment.

How much is the salary of a front office manager?

The salary of a front office manager typically ranges from $40,000 to $70,000 annually, depending on experience, location, and the size of the establishment. In larger hotels or resorts, salaries can be higher, and additional benefits may be included.

What is the highest salary for an assistant manager?

The highest salary for an assistant front desk manager varies by industry and location but can reach up to $50,000 to $70,000 annually in some regions. Factors such as experience, certifications, and the size of the establishment influence compensation levels.
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Assistant Front Desk Manager jobs near you
Infographic showing various Assistant Front Desk Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,289 per year, or $19.4 per hour.
Front Desk Manager - Summit Hotel

Front Desk Manager - Summit Hotel

Boyne Resorts

Big Sky, MT • On-site

$18.75 - $24.25/hr

Temporary

PTO

Posted 2 days ago

New

Boyne Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

10th of 106 rated hotels

Job description

Overview
The Front Desk Manager assists the Assistant Hotel Manager and the General Manager in maintaining and improving front desk operations by training, scheduling, monitoring, and motivating staff. Responsible for recruiting and hiring the front desk staff including any Assistant front desk Manager and/or Supervisor positions within the department. This Manager is responsible for establishing and enforcing standards and procedures while improving our Net Promoter Scores and overall guest service standards. Directly supervises front desk staff while working alongside them. Ensures proper completion of all front desk daily duties. Manager must have excellent communication skills, and work closely with other departments such as Bellmen, concierge, and housekeeping. Manager must have great problem solving skills, be willing to handle guest complaints, and offer viable solutions for guests. Implements and monitors employee incentive programs. The front desk manager must be a leader, motivator, detail-oriented and enthusiastic.
Responsibilities
  • Lead by example and able to carry out all duties of the front desk staff. This includes, but is not limited to: completing check-ins and check-outs for guests, providing area and Resort information, and processing cash transactions.
  • Encourage and train staff to provide the highest level of service to all guests. Hold staff accountable and counsel and discipline in a productive manner, as needed. Create a positive and productive work environment that works cohesively and communicates well with all Resort departments.
  • Use judgement and authority to make decisions and resolve guest and employee issues. Able to determine when comps, guest discounts higher than 10%, upgrades, and refunds should be granted.
  • Contribute to agenda for weekly Front Desk meetings.
  • Able and willing to work long hours and stand for duration of shift.
  • Report to weekly operational meetings to ensure that the overall front desk and Hotel goals are being met.
  • Abide by and uphold Big Sky Resort and Boyne, USA policies and procedures.

Qualifications
  • High School Diploma or equivalent
  • Current Big Sky Resort employee in good standing
  • Hotel Front Desk or front of the house experience is required
  • Computer literate and proficient with Microsoft Office Suite
  • Previous leadership or supervisory role is appreciated

All full time seasonal employment at Big Sky Resort includes:
  • FREE All Access Bike Haul Pass and discounted Golf Pass
  • Discounted Golf and Mountain Biking for friends and family
  • 25% - 50% off Food and Beverage and Retail discounts at all Boyne outlets
  • Eligibility for affordable Team Member Housing
  • Lodging discounts for friends and family
  • FREE Basecamp activities including zip line course
  • Wellness Day and Eligibility for PTO
  • Monthly employee events

What Boyne Resorts employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Boyne Resorts

Sourced by ZipRecruiter

Boyne Resorts, headquartered in Boyne Falls, Michigan, US, is a renowned leader in the resort industry. Offering a wide array of recreational, real estate, and retail products, Boyne specialises in providing memorable vacation and lifestyle experiences. The company's expansive portfolio includes ski and golf resorts, real estate developments, and other leisure-based businesses across North America. Founded in 1947 by Everett Kircher, it represents one of the most successful, privately-owned, multi-resort companies in the history of the leisure industry. Boyne Resorts is deeply committed to providing exceptional guest experiences, underpinned by values including innovation, integrity, passion, perseverance, and stewardship.

Industry

Traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Boyne Falls, MI, US

Year founded

1947

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