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Assistant Fire Marshal Jobs in Rochester, NY (NOW HIRING)

Cintas

Customer Experience Coordinator

Rochester, NY

$19.25 - $24.25/hr

Accurately assist all partners with concerns related to fire suppression systems, fire marshal issues, and more. Expected to be the main point of contact within the scheduling department for issues ...

Cintas

Customer Experience Coordinator

Rochester, NY · On-site

$19.25 - $24.25/hr

Accurately assist all partners with concerns related to fire suppression systems, fire marshal issues, and more. Expected to be the main point of contact within the scheduling department for issues ...

University of Rochester

Vivarium Supervisor

Rochester, NY · On-site

$27.16 - $38.03/hr

Works under the general supervision of the Director of the Vivarium, the Assistant Director of the ... Fire Marshall's Office to facilitate the resolution of problems. * Participates in the Annual ...

University of Rochester

Vivarium Supervisor

Rochester, NY · On-site

$27.16 - $38.03/hr

Works under the general supervision of the Director of the Vivarium, the Assistant Director of the ... Fire Marshall's Office to facilitate the resolution of problems. * Participates in the Annual ...

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Assistant Fire Marshal information

See Rochester, NY salary details

$12.2K

$79.8K

$135.5K

How much do assistant fire marshal jobs pay per year?

As of Jul 29, 2026, the average yearly pay for assistant fire marshal in Rochester, NY is $79,806.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,114.00 and $123,839.00 per year, depending on experience, location, and employer.

What are some common challenges an Assistant Fire Marshal faces when conducting building inspections?

Assistant Fire Marshals often encounter challenges such as gaining access to all required areas of a building, ensuring compliance with evolving fire codes, and effectively communicating necessary safety improvements to building owners or occupants. Balancing enforcement with education is key, as some stakeholders may be unfamiliar with regulations or hesitant to make changes. Additionally, Assistant Fire Marshals must stay current on new technologies and construction materials that can impact fire safety standards.

What is the difference between Assistant Fire Marshal vs Fire Inspector?

AspectAssistant Fire MarshalFire Inspector
Required CertificationsFire science certification, state or local fire safety certificationsFire safety certifications, building inspection licenses
Work EnvironmentFire departments, government agencies, overseeing fire safety programsInspecting buildings, enforcing fire codes, conducting safety inspections
Employer & Industry UsageFire departments, municipal agenciesBuilding departments, fire prevention units

The Assistant Fire Marshal and Fire Inspector roles both require fire safety certifications and involve fire prevention work. The Assistant Fire Marshal typically supports fire safety programs and may oversee inspections, while Fire Inspectors focus primarily on inspecting buildings and enforcing fire codes. Both roles are essential in fire prevention and safety enforcement within municipal and fire department settings.

What does an Assistant Fire Marshal do?

An Assistant Fire Marshal supports the Fire Marshal in enforcing fire codes, conducting inspections, investigating fires, and promoting fire safety education. They help ensure buildings comply with local and state fire regulations, investigate the causes of fires, and may assist in public outreach or training programs. In some departments, they also help develop fire prevention policies and supervise staff. Their work is essential for minimizing fire risks and protecting public safety.

What are the key skills and qualifications needed to thrive as an Assistant Fire Marshal, and why are they important?

To thrive as an Assistant Fire Marshal, you need a strong background in fire science, code enforcement, and emergency response, often supported by relevant certifications and experience in firefighting or fire prevention. Familiarity with inspection software, fire protection systems, and knowledge of local and national fire codes is essential. Strong communication, attention to detail, and leadership skills help in educating the public, coordinating with agencies, and managing investigations. These skills ensure effective fire prevention, safety compliance, and community risk reduction.
What are the most commonly searched types of Fire Marshal jobs in Rochester, NY? The most popular types of Fire Marshal jobs in Rochester, NY are:
What are popular job titles related to Assistant Fire Marshal jobs in Rochester, NY? For Assistant Fire Marshal jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Assistant Fire Marshal jobs in Rochester, NY look for? The top searched job categories for Assistant Fire Marshal jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Assistant Fire Marshal jobs? Cities near Rochester, NY with the most Assistant Fire Marshal job openings:
Assistant Fire Marshal jobs near you
Infographic showing various Assistant Fire Marshal job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $79,806 per year, or $38.4 per hour.

Customer Experience Coordinator

Cintas

Rochester, NY

$19.25 - $24.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Cintas rating

7.7

Company rating: 7.7 out of 10

Based on 467 frontline employees who took The Breakroom Quiz

167th of 488 rated business services

Job description

Requisition Number: 226134 

Job Description

The Customer Experience Coordinator provides outstanding customer service to both our internal partners and our customers through various activities using their knowledge of Alarm Systems, Portable Fire Extinguishers, Suppression Systems or Sprinkler Systems. Duties include answering customer calls, assisting with customer needs, scheduling service for customers, assisting in account reconciliation, preparing reports and invoices, securing permits, and ordering for occasional miscellaneous projects.

Key Responsibilities Include: 

  • Serve as a liaison regarding fire systems (alarm, portable extinguisher, suppression, or sprinkler) in order to support customers with relevant and accurate information.
  • Carry out procedural tasks to support interdepartmental relationships and provide problem solving solutions to internal teams. Manage workload of assigned field technicians based on available work, the knowledge and skill set of technicians, and route optimization.
  • Accurately assist all partners with concerns related to fire suppression systems, fire marshal issues, and more. Expected to be the main point of contact within the scheduling department for issues of this nature.
  • Responsible for clearly and concisely gathering information from Service Managers and technicians to better understand or de-escalate situations. Responsible for successfully resolving problems with customers or fire marshals using technical knowledge and professional communication.
  • Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats.
  • Use the external communications system to access required information for specified purposes.
  • Provide operational support by utilizing fire suppression system knowledge to customers, vendors, and internal partners. Schedule and dispatch technicians to customer sites according to customers scheduled inspection frequency, customer requests, and emergency service calls.
  • Support project managers by performing simple tasks and following established procedures related to resolution of fire suppression issues.
Skills/Qualifications

Required:

  • High School Diploma/GED
  • Excellent phone demeanor and experience with customer service; experience must include answering phones and transferring calls

Preferred:

  • Proficiency with the Microsoft Office Suite
  • Minimum 2 years of Fire Suppression Systems experience
  • Experience with reading, understanding, and creating quotes.
  • Fire Certifications

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.


Additionally, our employee-partners enjoy:


    Competitive Pay 
    401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
    Disability, Life and AD&D Insurance, 100% Company Paid
    Paid Time Off and Holidays 
    Skills Development, Training and Career Advancement Opportunities

Compensation
A reasonable estimate of base salary for this role ranges between $19.25 - $24.25/Hour. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.

Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.


Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Office Administration 
Organization: Fire
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

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