Customer Experience Coordinator
$19.25 - $24.25/hr
... Service Managers and technicians to better understand or de-escalate situations. Responsible for successfully resolving problems with customers or fire marshals using technical knowledge and ...
Customer Experience Coordinator
$19.25 - $24.25/hr
... Service Managers and technicians to better understand or de-escalate situations. Responsible for successfully resolving problems with customers or fire marshals using technical knowledge and ...
Customer Experience Coordinator
Rochester, NY · On-site
$19.25 - $24.25/hr
... Service Managers and technicians to better understand or de-escalate situations. Responsible for successfully resolving problems with customers or fire marshals using technical knowledge and ...
Customer Experience Coordinator
Rochester, NY · On-site
$19.25 - $24.25/hr
... Service Managers and technicians to better understand or de-escalate situations. Responsible for successfully resolving problems with customers or fire marshals using technical knowledge and ...
... management including acquisitions, leases, and purchases, and all associated documentation, contracts, reports, correspondence, etc. * Coordinate with the Office of the Fire Marshal and Building ...
... management including acquisitions, leases, and purchases, and all associated documentation, contracts, reports, correspondence, etc. * Coordinate with the Office of the Fire Marshal and Building ...
Associate Vice President - Planning, Design & Construction
Rochester, NY · On-site
$206K - $330K/yr
... management including acquisitions, leases, and purchases, and all associated documentation, contracts, reports, correspondence, etc. * Coordinate with the Office of the Fire Marshal and Building ...
Associate Vice President - Planning, Design & Construction
Rochester, NY · On-site
$206K - $330K/yr
... management including acquisitions, leases, and purchases, and all associated documentation, contracts, reports, correspondence, etc. * Coordinate with the Office of the Fire Marshal and Building ...
Manager Fire Marshal information
See Rochester, NY salary details
$31.1K - $45.7K
21% of jobs
$54.8K is the 25th percentile. Wages below this are outliers.
$45.7K - $60.3K
6% of jobs
$60.3K - $74.9K
8% of jobs
$74.9K - $89.6K
14% of jobs
The median wage is $90.2K / yr.
$89.6K - $104.2K
13% of jobs
$116.1K is the 75th percentile. Wages above this are outliers.
$104.2K - $118.8K
16% of jobs
$118.8K - $133.4K
11% of jobs
$133.4K - $148K
4% of jobs
$148K - $162.7K
2% of jobs
$162.7K - $177.3K
2% of jobs
$177.3K - $191.9K
3% of jobs
$31.1K
$96K
$191.9K
How much do manager fire marshal jobs pay per year?
As of Aug 7, 2026, the average yearly pay for manager fire marshal in Rochester, NY is $96,049.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $121,400.00 per year, depending on experience, location, and employer.
What is the difference between Manager Fire Marshal vs Fire Inspector?
| Aspect | Manager Fire Marshal | Fire Inspector |
|---|---|---|
| Certifications | Fire Marshal Certification, Fire Safety Management | Fire Inspector Certification, Fire Prevention Certification |
| Work Environment | Oversees fire safety programs, manages fire safety teams, develops policies | Inspects buildings, enforces fire codes, identifies fire hazards |
| Employer & Industry | Municipalities, large commercial facilities, industrial sites | Fire departments, building inspection agencies, safety organizations |
The Manager Fire Marshal typically oversees fire safety programs and manages teams, requiring advanced certifications and strategic responsibilities. In contrast, the Fire Inspector focuses on inspecting buildings and enforcing fire codes. Both roles are essential in fire safety but differ in scope and duties, with the Manager Fire Marshal holding a more supervisory and administrative position.
What are the most commonly searched types of Fire Marshal jobs in Rochester, NY? The most popular types of Fire Marshal jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Manager Fire Marshal jobs? Cities near Rochester, NY with the most Manager Fire Marshal job openings:
$19.25 - $24.25/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 21 days ago
Cintas rating
7.7
Based on 471 frontline employees who took The Breakroom Quiz
169th of 482 rated business services
Job description
Requisition Number: 226134
Job Description
The Customer Experience Coordinator provides outstanding customer service to both our internal partners and our customers through various activities using their knowledge of Alarm Systems, Portable Fire Extinguishers, Suppression Systems or Sprinkler Systems. Duties include answering customer calls, assisting with customer needs, scheduling service for customers, assisting in account reconciliation, preparing reports and invoices, securing permits, and ordering for occasional miscellaneous projects.
Key Responsibilities Include:
- Serve as a liaison regarding fire systems (alarm, portable extinguisher, suppression, or sprinkler) in order to support customers with relevant and accurate information.
- Carry out procedural tasks to support interdepartmental relationships and provide problem solving solutions to internal teams. Manage workload of assigned field technicians based on available work, the knowledge and skill set of technicians, and route optimization.
- Accurately assist all partners with concerns related to fire suppression systems, fire marshal issues, and more. Expected to be the main point of contact within the scheduling department for issues of this nature.
- Responsible for clearly and concisely gathering information from Service Managers and technicians to better understand or de-escalate situations. Responsible for successfully resolving problems with customers or fire marshals using technical knowledge and professional communication.
- Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats.
- Use the external communications system to access required information for specified purposes.
- Provide operational support by utilizing fire suppression system knowledge to customers, vendors, and internal partners. Schedule and dispatch technicians to customer sites according to customers scheduled inspection frequency, customer requests, and emergency service calls.
- Support project managers by performing simple tasks and following established procedures related to resolution of fire suppression issues.
Skills/Qualifications
Required:
- High School Diploma/GED
- Excellent phone demeanor and experience with customer service; experience must include answering phones and transferring calls
Preferred:
- Proficiency with the Microsoft Office Suite
- Minimum 2 years of Fire Suppression Systems experience
- Experience with reading, understanding, and creating quotes.
- Fire Certifications
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
Competitive Pay
401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
Disability, Life and AD&D Insurance, 100% Company Paid
Paid Time Off and Holidays
Skills Development, Training and Career Advancement Opportunities
Compensation
A reasonable estimate of base salary for this role ranges between $19.25 - $24.25/Hour. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Office Administration
Organization: Fire
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift