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Assistant Dispatch Manager Jobs in Georgia (NOW HIRING)

QUIKRETE Companies

Dispatcher

Atlanta, GA · On-site

Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to ... Must be familiar with our delivery areas and must be able to assist drivers in finding job sites.

Verida Inc

Special Services Representative- WI

Villa Rica, GA · On-site

$13 - $17.50/hr

Schedule standing orders and demand trips using the NET InSight ® transportation management system ... Train new employees. * Assist dispatchers in writing up send-backs. * Check member files for ...

WillScot

Dispatcher

Dacula, GA · On-site

Manages employee health and safety through creating a safe workplace with Safety Save, training and ... Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan * Load level ...

WillScot

Dispatcher

Dacula, GA

Manages employee health and safety through creating a safe workplace with Safety Save, training and ... Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan * Load level ...

WillScot

Dispatcher

Dacula, GA · On-site

Manages employee health and safety through creating a safe workplace with Safety Save, training and ... Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan * Load level ...

IMC Companies LLC

Dispatcher

Savannah, GA · On-site

Communicate and coordinate between all IMC locations to maximize drivers' time. Assist drivers with ... Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed ...

Vitruvian Health

Dispatcher

Dalton, GA · On-site

Will routinely assist the billing office with day-to-day operations. Other job duties as assigned ... Majority of work is performed in an isolated dispatch/business office environment with frequent ...

Vitruvian Health

Dispatcher

Dalton, GA · On-site

Will routinely assist the billing office with day-to-day operations. Other job duties as assigned ... Majority of work is performed in an isolated dispatch/business office environment with frequent ...

Parts Authority

Dispatcher

Atlanta, GA

Parts Authority has a team of professionally trained, experienced counter people to assist in ... Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers

Cogent Technology Resource

Be Seen First

Service Coordinator/Dispatcher - Service Department

Atlanta, GA · On-site

$24 - $28/hr

Office Manager in a service - based business * Administrative Coordinator * Billing / Purchasing Assistant * Dispatcher or Coordinator in a trade, service, construction, medical, IT, AV, or technical ...

Greenbush Logistics Inc

Dispatcher

Conyers, GA · On-site

Assists Terminal Manager in daily dispatch duties- including planning trucks both inbound and ... Help monitor ELDs through Transflo and assist drivers with any problems associated with the ELD.

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Assistant Dispatch Manager information

What does an assistant dispatch manager do?

An Assistant Dispatch Manager supports the Dispatch Manager in overseeing the daily operations of a dispatch department, which is responsible for scheduling and coordinating the movement of vehicles, goods, or personnel. They help manage dispatch staff, ensure timely and efficient deliveries, resolve logistical issues, and maintain communication with drivers and clients. Their role often includes monitoring performance, ensuring compliance with safety regulations, and assisting in training new dispatchers.

What are the key skills and qualifications needed to thrive as an assistant dispatch manager, and why are they important?

To thrive as an Assistant Dispatch Manager, you need a solid understanding of logistics, scheduling, and transportation management, often supported by relevant experience or a degree in business or supply chain. Familiarity with dispatch management software, GPS tracking systems, and Microsoft Office Suite is typically required. Strong organizational skills, attention to detail, and effective communication are vital soft skills for coordinating teams and resolving issues quickly. These skills and qualities ensure efficient operations, timely deliveries, and effective team leadership in a fast-paced environment.

What are some common challenges faced by assistant dispatch managers, and how can they be overcome?

Assistant Dispatch Managers often face challenges such as coordinating communication between drivers and clients, managing last-minute schedule changes, and ensuring timely deliveries despite unforeseen delays. Effective problem-solving skills and the ability to remain calm under pressure are crucial. Building strong relationships with team members and drivers, utilizing dispatch software efficiently, and maintaining clear communication channels can help overcome these challenges and keep operations running smoothly.

What is the difference between Assistant Dispatch Manager vs Dispatch Coordinator?

AspectAssistant Dispatch ManagerDispatch Coordinator
CredentialsHigh school diploma; some roles prefer experience in logistics or managementHigh school diploma; experience in logistics or customer service often preferred
Work EnvironmentOffice setting, overseeing dispatch operations and team coordinationOffice or field setting, coordinating daily dispatch activities and communication
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, courier services, freight companies
Search & Comparison IntentUnderstanding managerial support roles in dispatchDay-to-day dispatch coordination and communication tasks

The Assistant Dispatch Manager typically has a supervisory role, supporting dispatch operations and managing staff, while the Dispatch Coordinator focuses on coordinating daily dispatch activities and communication. Both roles are essential in logistics and transportation industries, but they differ in responsibilities and level of oversight.

What cities in Georgia are hiring for Assistant Dispatch Manager jobs?

Cities in Georgia with the most Assistant Dispatch Manager job openings:

Assistant Dispatch Manager jobs near you

Computer Aided Dispatch Administrator (CAD)

STI

Atlanta, GA • On-site

Full-time

PTO

Re-posted 3 days ago

Job description

Statement of Work (SOW)
City of Atlanta-Department of Aviation Computer Aided Dispatch (CAD) Administrator for Motorola PremierONE CAD Systems - Emergency Services Department C4 at Hartsfield Jackson Atlanta International Airport
1. Introduction
This Statement of Work (SOW) defines the roles, responsibilities, and deliverables for a Computer Aided Dispatch (CAD) Administrator for the Emergency Services Department at Hartsfield Jackson Atlanta International Airport. The CAD Administrator will be responsible for managing and maintaining the CAD system along with its interfaces, ensuring system integrity, operability and accessibility, along with providing technical support to emergency personnel.
2. Scope of Work
The CAD Administrator will support the airport's emergency services by performing the following tasks:
  • Administer and maintain the CAD system, including installation, configuration, updates, and licensing management.
  • Ensure proper integration of the CAD system with other emergency response tools (e.g., GIS, radio communication systems, and airport security systems).
  • Develop, implement, and enforce CAD system standards, best practices, and procedures.
  • Provide technical support and training to emergency services personnel, resolving software and hardware issues.
  • Manage CAD data, ensuring accurate record-keeping, system logs, and data security.
  • Optimize CAD workflows to improve emergency response times and operational efficiency.
  • Work closely with emergency services, IT, and airport operations teams to understand requirements and implement necessary configurations.
  • Troubleshoot system performance issues and coordinate with vendors for support as needed.
  • Document system configurations, procedures, and user guides.
  • Research and recommend new CAD technologies and tools to enhance performance and usability.
  • As applicable, engage third-party vendors to provide contracted services concerning issues causing a system failure. This may include some instances involving third-party vendor on-site support and coordination of third-party upgrade services when applicable.
  • Diagnose, triage, gather logs, and coordinate with Motorola Technical Support, Motorola Engineering teams, and contractually agreed upon third-party vendors to resolve reported P1 system incidents/problems.

Specific to P1 Infrastructure:
• Perform periodic system maintenance and software patching, on physical and virtual servers
• Assist with database system backups.
• Perform GIS mapping data as needed
• Understand system dependencies and related connections.
• Assist in developing internal documentation pertaining to P1 system configuration, administration, and troubleshooting.
• Assist with upgrade planning and installations.
• Troubleshoot any issues with any of the third-party interfaces
• Assist with technical system requirements analysis
• Work with Customer staff to identify and resolve reported system incidents/problems.
• Ensure that reported incidents/problems are documented, analyzed, validated, and escalated (when necessary) through full resolution.
3. Deliverables
The CAD Administrator is expected to maintain the following:
  • A fully operational and optimized CAD system for emergency dispatch.
  • Regular reports on system performance, user support issues, and implemented improvements.
  • Up-to-date documentation on CAD standards, configurations, and best practices.
  • Training materials and sessions for emergency dispatch users.
  • Implementation of security protocols for CAD data integrity and access control.

5. Required Skills & Qualifications
The CAD Administrator should have the following qualifications:
  • Bachelor's degree in Computer Science, Emergency Management, or related field.
  • Minimum of 3-5 years of experience in CAD administration for emergency services.
  • Proficiency in Computer Aided Dispatch software and functions such as Motorola PremierOne, or similar.
  • Experience with GIS mapping, radio communication systems, and airport security integrations.
  • Knowledge of provisioning and report creation
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and training abilities.
  • Familiarity with scripting and automation for CAD workflows (Python, SQL, etc.) is a plus.

Interfaces Knowledge (Preferred):
• Viper E911 system
• Fire records management system
• Fire station alerting system
• Call recording system
• Emergency Medical Dispatch
• Police Records Management System
6. Reporting & Communication
The CAD Administrator will report to AIS and be physically located at the C4 location. This person will work closely with emergency services staff, airport operations, and security teams. Regular progress meetings will be held to review performance, address challenges, and plan further optimizations.
Other
Provide dedicated full-time, on-site support, minus customer holidays, paid time off (PTO) benefits, sick leave, and training events throughout the term of this agreement. Normal working hours for the onsite resource are 8:15 am-5:00 pm and shall not exceed 40 hours in a week. In instances where the agreed-upon working hours require modifications (planned outages, upgrades, other operational necessities, or emergencies), adjustments will be made to the on-site resource work hours to meet customer needs.
In tandem, the customer may contact the onsite resource during an afterhours emergency and the onsite resource will make best effort to respond. If available, the onsite resource will engage and become the single point of contact for the incident on behalf of the Airport.

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