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Assistant Director Patient Access Jobs (NOW HIRING)

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How much do assistant director patient access jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for assistant director patient access in the United States is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.39 per hour, depending on experience, location, and employer.

What does an assistant director patient access do?

An Assistant Director of Patient Access oversees the daily operations of patient registration, admissions, scheduling, and insurance verification within a healthcare facility. They ensure that patients have a smooth and efficient experience when accessing medical services, while also maintaining compliance with regulations and hospital policies. This role involves supervising staff, optimizing workflows, and working closely with other departments to improve patient satisfaction and operational efficiency.

What are the key skills and qualifications needed to thrive as an assistant director patient access?

To thrive as an Assistant Director Patient Access, you need strong leadership abilities, comprehensive knowledge of healthcare revenue cycle management, and typically a bachelor’s degree in healthcare administration or a related field. Familiarity with hospital information systems (HIS), patient registration software, and compliance standards such as HIPAA is essential. Exceptional communication, problem-solving, and organizational skills help manage teams and improve patient experiences. These competencies ensure efficient patient access operations, regulatory compliance, and high levels of patient satisfaction.

What are the main challenges an assistant director patient access typically faces in managing patient flow and staff coordination?

As an Assistant Director of Patient Access, one of the primary challenges is balancing efficient patient registration and scheduling with maintaining high levels of patient satisfaction. You will often need to coordinate across multiple departments, manage staffing levels to handle peak times, and ensure compliance with healthcare regulations. Additionally, adapting quickly to changes in hospital volume or evolving technology systems is crucial. Strong communication and leadership skills are essential for overcoming these challenges and supporting both staff and patients effectively.

What is the difference between Assistant Director Patient Access vs Patient Access Manager?

AspectAssistant Director Patient AccessPatient Access Manager
CredentialsTypically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Healthcare Access Manager (CHAM) are commonSimilar credentials; often holds a bachelor's degree and relevant certifications
Work EnvironmentOversees multiple departments within patient access, involved in strategic planningManages daily operations of patient access staff, focusing on workflow and staff performance
Employer & Industry UsageUsed in hospitals and healthcare systems for leadership roles in patient accessCommonly used in healthcare facilities for supervisory roles in patient access

The Assistant Director Patient Access and Patient Access Manager roles share similar credentials and work environments, but the assistant director typically has broader strategic responsibilities and oversees multiple teams, while the manager focuses on daily operations and staff management.

What cities are hiring for Assistant Director Patient Access jobs?

Cities with the most Assistant Director Patient Access job openings:

What states have the most Assistant Director Patient Access jobs?

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What are popular job titles related to Assistant Director Patient Access jobs?

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Infographic showing various Assistant Director Patient Access job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,686 per year, or $22 per hour.

Director Patient Access - Executive Offices

Alexandria, LA • On-site

CHRISTUS Health
Outpatient Health Care • 1 - 5K employees

Other

Re-posted 9 hours ago


CHRISTUS Health rating

6.7

Company rating: 6.7 out of 10

Based on 538 frontline employees who took The Breakroom Quiz


Job description

Director Patient Access

The Director of Patient Access Services is considered a system position that provides leadership, support, direction, and focus for the staff involved in patient access services. The Patient Access Director works collaboratively with the facility's Patient Access Teams, Patient Financial Services, Shared Services, HIM, Case Management, Physicians, hospital leadership, and management to establish goals and objectives, identify and implement performance improvement actions, and ensure adherence and compliance to CHRISTUS standards, directives, regulatory requirements and other guidance that mandates requirements governing such processes. This position is responsible for interpretation and communication of JCAHO standards related to patient access services. This position also works to ensure that financial performance objectives are achieved that are related to revenue cycle initiatives. The Director of Patient Access is expected to maintain effective professional relationships with other department leadership as appropriate to instruct, share ideas, and implement actions related to the patient access functions. The ability to communicate effectively with all types of people at all levels is critical. This position is expected to provide the leadership needed to keep internal staff, suppliers, clients, and management informed of departmental activities, needs, problems, recommended solutions, and administrative matters on a regular basis. This position also acts as a resource available for education, consultation, and implementation of revenue cycle-enhanced processes related to patient access functions.

Responsibilities:

  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Ensures that areas within the Patient Access functions are directionally aligned with CHRISTUS Health.
  • Develops budget and operation plan for areas of responsibility.
  • Provides leadership and support to the Patient Access Directors for each facility to ensure department, facility, and regional financial performance targets are met.
  • Works with Case Management, Patient Financial Services, HIM, and Shared Services to identify areas of exposure and design processes that will increase the knowledge of staff and improve outcomes in service, quality, and accuracy.
  • Coordinates the development and implementation of systems related to patient access, insurance verification, and scheduling.
  • Works collaboratively with facility and regional Leadership to ensure goals and objectives are achieved.
  • Develops and implements training and human resources processes to reduce bad debt, improve cash collection, reduce denials, and continuously improve customer service excellence.
  • Responds to organizational and customer needs with innovative programs to ensure service excellence.
  • Ensures compliance with relevant regulations, standards, and directives from regulatory agencies.
  • Prepares and presents performance reports to Senior Leadership, hospital executives, and others as necessary.

Job Requirements:

Education/Skills

  • Bachelor's degree or equivalent healthcare leadership experience required.

Experience

  • 7 years of supervisory/management experience preferred.
  • 8 – 12 years of technical years of experience preferred.

Licenses, Registrations, or Certifications

  • None required.

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time


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About CHRISTUS Health

Sourced by ZipRecruiter

CHRISTUS Health is a prominent name in the healthcare industry, with its headquarters situated in Irving, TX, USA. Established in 1999, the company has since been devoted to providing comprehensive care and extending the healing ministry of Jesus Christ. This not-for-profit health system primarily operates more than 600 healthcare services and programs, including long-term care facilities, health insurance products, community clinics, and outreach services, serving both urban and rural populations.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Irving, TX, US

Year founded

1999