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Assistant Director Patient Access Jobs (NOW HIRING)

HOPCO

Senior Director, Patient Access

Phoenix, AZ · On-site

Essential Functions • Responsible for directing the management of patient access by establishing and maintaining standards, systems, and effective processes, address identified needs and ensures ...

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How much do assistant director patient access jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for assistant director patient access in the United States is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.39 per hour, depending on experience, location, and employer.

What does an assistant director patient access do?

An Assistant Director of Patient Access oversees the daily operations of patient registration, admissions, scheduling, and insurance verification within a healthcare facility. They ensure that patients have a smooth and efficient experience when accessing medical services, while also maintaining compliance with regulations and hospital policies. This role involves supervising staff, optimizing workflows, and working closely with other departments to improve patient satisfaction and operational efficiency.

What are the key skills and qualifications needed to thrive as an assistant director patient access?

To thrive as an Assistant Director Patient Access, you need strong leadership abilities, comprehensive knowledge of healthcare revenue cycle management, and typically a bachelor’s degree in healthcare administration or a related field. Familiarity with hospital information systems (HIS), patient registration software, and compliance standards such as HIPAA is essential. Exceptional communication, problem-solving, and organizational skills help manage teams and improve patient experiences. These competencies ensure efficient patient access operations, regulatory compliance, and high levels of patient satisfaction.

What are the main challenges an assistant director patient access typically faces in managing patient flow and staff coordination?

As an Assistant Director of Patient Access, one of the primary challenges is balancing efficient patient registration and scheduling with maintaining high levels of patient satisfaction. You will often need to coordinate across multiple departments, manage staffing levels to handle peak times, and ensure compliance with healthcare regulations. Additionally, adapting quickly to changes in hospital volume or evolving technology systems is crucial. Strong communication and leadership skills are essential for overcoming these challenges and supporting both staff and patients effectively.

What is the difference between Assistant Director Patient Access vs Patient Access Manager?

AspectAssistant Director Patient AccessPatient Access Manager
CredentialsTypically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Healthcare Access Manager (CHAM) are commonSimilar credentials; often holds a bachelor's degree and relevant certifications
Work EnvironmentOversees multiple departments within patient access, involved in strategic planningManages daily operations of patient access staff, focusing on workflow and staff performance
Employer & Industry UsageUsed in hospitals and healthcare systems for leadership roles in patient accessCommonly used in healthcare facilities for supervisory roles in patient access

The Assistant Director Patient Access and Patient Access Manager roles share similar credentials and work environments, but the assistant director typically has broader strategic responsibilities and oversees multiple teams, while the manager focuses on daily operations and staff management.

What cities are hiring for Assistant Director Patient Access jobs?

Cities with the most Assistant Director Patient Access job openings:

What states have the most Assistant Director Patient Access jobs?

States with the most job openings for Assistant Director Patient Access jobs include:

What are popular job titles related to Assistant Director Patient Access jobs?

For Assistant Director Patient Access jobs, the most frequently searched job titles are:

Infographic showing various Assistant Director Patient Access job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 65% Full Time, 28% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $45,686 per year, or $22 per hour.

Director, Patient Access Services

Los Angeles, CA • On-site

University of California
See more jobs at University of Californiaexternal

$144K - $341K/yr

Other

Posted 4 days ago

University Of California rating

8.7

Company rating: 8.7 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

Job description

Description

Patient Access Services

Lead enterprise-wide patient access operations that support
timely care access, strong revenue cycle performance, and a positive patient
experience. As the Director of Patient Access Services, you will oversee
admission, registration, pre-registration, insurance verification, financial
counseling, and financial clearance functions across inpatient, outpatient, and
emergency settings. This role provides leadership for a large, multi-site team
and manages a $10M budget while partnering with Revenue Cycle, clinical
operations, IT, Finance, Care Coordination, Managed Care, and other health
system leaders to improve access, throughput, compliance, and financial
outcomes.

In this role, you will:

* Lead enterprise patient access operations across
registration, admitting, pre-registration, insurance verification, financial
counseling, and financial clearance.
* Develop and implement strategies, policies, staffing plans, and performance
standards to improve access, clean claims, authorization accuracy, the patient
experience, and preventable balance write-offs and adjustments.
* Advance digital front-door, automation, and technology initiatives that
improve efficiency, accuracy, and operational performance.
* Monitor KPIs and translate data into actionable operational and financial
improvements for executive leadership.
* Oversee daily operations, department budget, expense review, and monthly
reporting for patient access functions.
* Ensure compliance with EMTALA, the No Surprises Act, CMS requirements, HIPAA,
payer rules, and other patient access regulations.
* Partner with audit and compliance teams to mitigate risk, address findings,
and strengthen internal controls.
* Recruit, mentor, and develop leaders and staff while fostering
accountability, innovation, and continuous improvement.
* Collaborate with clinical departments, IT, Finance, Care Coordination, FPG,
Transfer Center, and Managed Care teams to improve workflows and resolve access
barriers.
* Serve as an executive leader for patient access transformation, surge
planning, emergency preparedness, system capacity initiatives, and change
management efforts.

Salary Range:

$144,400 to $341,800 annually

Qualifications

Required

* Bachelor's degree in healthcare administration, business,
or a related field.
* 12 or more years of progressive experience in hospital-based patient access
or revenue cycle operations.
* 7 or more years of leadership experience overseeing hospital patient access
services, including large, multi-site teams.
* 3 or more years of experience leading projects that implement automation or
technology enhancements within patient access areas.
* Deep understanding of state and federal regulations impacting patient access
functions.
* Deep understanding of hospital billing, payer contracting, and reimbursement
methodologies.
* Strong knowledge of Epic electronic health records, ADT functionality, and
reporting.
* Extensive knowledge of delegated payment models and authorization
requirements.
* Strong financial and analytical skills to manage budgets, forecasts,
performance metrics, and operational outcomes.
* Ability to lead teams, drive performance improvement, manage change, and
communicate effectively across clinical, financial, and operational partners.

Preferred

* Master's degree in healthcare administration, public
health, business, or a related field.
* Certification through NAHAM, HFMA, or AAHAM is preferred.
* Lean Six Sigma or Project Management Professional certification is preferred.

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