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Assistant Desk Manager Jobs (NOW HIRING)

Tara Investments

Front Desk Manager

Charlotte, NC · On-site

$16.50 - $21.50/hr

Accountability The Front Desk Manager will report directly to the Assistant General Manager and/or General Manager. Primary duties will include the exercise of discretion and independent judgement ...

Hotel Spero

FRONT DESK MANAGER

San Francisco, CA · On-site

$20 - $26/hr

The Front Desk Manager will assist in the planning, direction, coordination and execution of all activities and personnel within the front office departments to include: front desk, bell/door ...

Hosco

Front Desk Manager

Miami, FL

$16.25 - $21/hr

Front Desk Manager Front Desk Managers are responsible for leading, mentoring, and training a team ... assist in compiling shoreside reports as needed. Candidates must have front-of-the-house ...

Hosco

Front Desk Manager

Miami, FL

$16.25 - $21/hr

Front Desk Manager Front Desk Managers are responsible for leading, mentoring, and training a team ... assist in compiling shoreside reports as needed. Candidates must have front-of-the-house ...

American Family Fitness

Welcome Desk Manager

Richmond, VA · On-site

$27K - $42K/yr

Schedule Welcome Desk staff to provide appropriate coverage. * Assist Membership Directors by ... Input and manage your weekly work schedule in the club's scheduling platform by established ...

Edgewater Beach Hotel

Assistant Front Desk Manager

Naples, FL · On-site

$16.50 - $20.75/hr

As an Assistant Front Desk Manager , you will embark on a comprehensive development program designed to build future hospitality leaders. This role provides hands-on experience in all front office ...

InnVite Hospitality

Front Desk Manager

Columbus, OH · On-site

$16 - $20.50/hr

Front Desk Manager InnVite Hospitality Group is looking for Front Desk Manager whose primary ... Other responsibilities would include but not be limited to the following: * Assist with and ...

Edgewater Beach Hotel

Assistant Front Desk Manager

Naples, FL · On-site

$16.50 - $20.75/hr

As an Assistant Front Desk Manager , you will embark on a comprehensive development program designed to build future hospitality leaders. This role provides hands-on experience in all front office ...

Crescent Services

Assistant Front Desk Manager

Quincy, MA · On-site

$18.50 - $23.25/hr

Assistant Front Desk Manager We are adding to our front office leadership team! Do you love exceeding guest expectations and training others to do the same? If so, we would love to talk with you. We ...

Marriott Boston Quincy

Assistant Front Desk Manager

Quincy, MA · On-site

$18.50 - $23.25/hr

Assistant Front Desk Manager We are adding to our front office leadership team! Do you love exceeding guest expectations and training others to do the same? If so, we would love to talk with you. We ...

Crescent Services

Front Desk Manager

Manhattan, NY · On-site

$35 - $36/hr

As the Front Desk Manager, you will assist the Front Office Manager in leading the guest service team and supervising the daily operations of the hotel's continuing effort to deliver outstanding ...

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Assistant Desk Manager information

What is an assistant desk manager?

An Assistant Desk Manager is a professional who supports the front desk operations of an organization, such as a hotel, office, or service center. Their responsibilities typically include supervising front desk staff, assisting with guest or client inquiries, handling check-ins and check-outs, managing reservations, and resolving any issues or complaints. They work closely with the Desk Manager to ensure smooth daily operations and maintain high levels of customer service. This role often requires strong organizational, communication, and problem-solving skills.

What are some common challenges faced by assistant desk managers, and how can they be successfully addressed?

Assistant Desk Managers often encounter challenges related to balancing administrative responsibilities with providing excellent customer service, especially during peak periods. Managing a team while ensuring smooth front desk operations requires strong organizational and communication skills. Proactively addressing guest concerns, supporting staff development, and maintaining efficient workflows can help overcome these challenges. Regular training sessions and clear communication channels with team members are also key to ensuring a positive and productive work environment.

What are the key skills and qualifications needed to thrive as an assistant desk manager, and why are they important?

To thrive as an Assistant Desk Manager, you need strong organizational, multitasking, and customer service skills, often supported by a background in hospitality or office administration. Familiarity with reservation software, office management systems, and basic financial tools is typically required. Exceptional communication, problem-solving, and leadership abilities help you interact effectively with guests and manage a front-desk team. These competencies are crucial for ensuring smooth operations, positive guest experiences, and efficient resolution of issues at the front desk.

What is the difference between Assistant Desk Manager vs Front Desk Supervisor?

AspectAssistant Desk ManagerFront Desk Supervisor
ResponsibilitiesOversees daily operations, supports management, handles guest issuesManages front desk staff, ensures smooth check-in/out, handles guest inquiries
CredentialsTypically requires hospitality experience, some roles prefer certificationsExperience in customer service, hospitality background often preferred
Work EnvironmentHotel front desk, hospitality industryHotel front desk, hospitality industry

Both roles operate in hotel front desks within the hospitality industry, focusing on guest service. The Assistant Desk Manager has broader responsibilities, including supporting management and overseeing operations, while the Front Desk Supervisor primarily manages staff and guest check-in/out processes. Understanding these differences helps in choosing the right career path or job search focus.

What cities are hiring for Assistant Desk Manager jobs?

Cities with the most Assistant Desk Manager job openings:

What states have the most Assistant Desk Manager jobs?

States with the most job openings for Assistant Desk Manager jobs include:

What are popular job titles related to Assistant Desk Manager jobs?

For Assistant Desk Manager jobs, the most frequently searched job titles are:

Assistant Desk Manager jobs near you

Assistant Front Desk Manager

Naples, FL

Edgewater Beach Hotel
51 - 200 employees
Learn more about Edgewater Beach Hotelexternal

$16.50 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 16 days ago

Job description

As an Assistant Front Desk Manager, you will embark on a comprehensive development program designed to build future hospitality leaders. This role provides hands-on experience in all front office operations while preparing you for a leadership role. The Assistant Front Desk Manager MUST have open availability Monday - Sunday, 7:00 AM - 11PM. Primary shifts will be 3:00 PM - 11:00 PM

Key Responsibilities

  • Assist in overseeing front desk operations, including guest check-in/check-out, reservations, and daily room assignments.
  • Deliver warm, personalized service that reflects our commitment to excellence and local charm.
  • Train alongside department leaders to learn supervisory duties such as scheduling, team coaching, and performance management.
  • Help ensure compliance with brand and service standards, maintaining operational efficiency and guest satisfaction.
  • Support resolution of guest concerns with professionalism, empathy, and creative problem-solving.
  • Collaborate with other hotel departments—Housekeeping, Engineering, and Food & Beverage—to ensure seamless guest experiences.
  • Participate in operational and leadership training, designed to build your knowledge of financial performance, labor management, and service delivery.
  • Contribute to front office communications, systems updates, and team meetings to support continuous improvement.

Qualifications

  • 1–2 years of hotel experience in a front office or guest service role strongly preferred.
  • Proven passion for hospitality and commitment to growing into a management position.
  • Excellent communication, problem-solving, and organizational skills.
  • Ability to work flexible schedules, including weekends, holidays, and evenings.

Benefits:

  • Health Insurance 
  • Dental Insurance
  • Vision Insurance 
  • Life Insurance 
  • 401(k)
  • Complimentary Associate Parking
  • Complimentary Meals for every shift worked 
  • 25% Discount in Resort Outlets
  • Hotel Discounts with OPL

• • Friends and Family Discount

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. 

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

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