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Assistant Dell Help Desk Jobs in Oklahoma (NOW HIRING)

Position: IT Service Desk Technician Location: Okmulgee, OK Fulltime - Monday-Friday, 8:30 AM - 5 ... Assist with endpoint security, antivirus software, and compliance. • Help identify suspicious ...

About Us Since 1989, SHI International Corp. has helped organizations change the world through ... approval thresholds * Assist in coordinating deal approvals across delivery, sales, legal ...

Tier 2 Helpdesk Technician

Oklahoma City, OK · On-site

$17.25 - $23.25/hr

Systems Administrator will coordinate with the Corporate IT Help Desk to maintain the established Incident Tickets and Change Request process to track support using Remedy. * Assist with the ...

Tier 2 Helpdesk Technician

Oklahoma City, OK · On-site

$17.25 - $23.25/hr

Systems Administrator will coordinate with the Corporate IT Help Desk to maintain the established Incident Tickets and Change Request process to track support using Remedy. * Assist with the ...

Responsibilities : • Resolve escalated help desk tickets that exceed Level 1 support capabilities ... • Assist with VPN connectivity, remote access troubleshooting, and endpoint maintenance • ...

Service Desk Agent

Oklahoma City, OK · On-site

$19.50 - $20.50/hr

Service Desk Agent CAYUSE COMPANY: Cayuse Commercial Services LOCATION Remote SALARY: $19.50-20.50 ... * Assist new employees with training through shadowing opportunities and explanation of work ...

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Assistant Dell Help Desk information

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

What are the most commonly searched types of Dell Help Desk jobs in Oklahoma? The most popular types of Dell Help Desk jobs in Oklahoma are:
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What cities in Oklahoma are hiring for Assistant Dell Help Desk jobs? Cities in Oklahoma with the most Assistant Dell Help Desk job openings:

IT Help Desk Support - Part Time

Goodwill Industries of Central Oklahoma

Oklahoma City, OK • On-site

Part-time

Posted 16 days ago


Job description

Company Description
Join One Amazing Company!
Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 700 employees in the greater Oklahoma City area!
Job Description
JOB SUMMARY: This part-time position is responsible for assisting Help Desk Technician in providing IT support and assistance to end users and consists of answering help desk calls and troubleshooting and resolving related IT issues. This position will also assist in general IT projects as assigned. ESSENTIAL JOB FUNCTIONS:• Receive phone calls, and log and complete work tickets for company-wide hardware and software issues.• Provide application and hardware support for end users, troubleshoot and support all applications, hardware, software installed on end user computers company wide• Install and update various applications, including Flash, Adobe Reader, Java, Windows• Install and run network cable at new locations• Organize and maintain clean, orderly IT office. ADDITIONAL RESPONSIBILITIES:• Perform other duties and projects as required by management.• Provide cursory evaluation and examination of donated computer goods for resale.• May train staff users to use equipment.
Qualifications
EDUCATION/EXPERIENCE: • 6 months experience troubleshooting PC/software related issues • 1 year of IT Help Desk Experience preferred. • Excellent customer service and problem solving skills, preferably in a retail environment • IT Certification strongly preferred. KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge of LAN/WAN connections, local printers, cable installation helpful. • Knowledge of PC repair • Strong knowledge in all Microsoft applications. • Good organizational and time management skills. • Demonstrate dependability through good attendance and adherence to timelines and schedules. • Good follow through on projects and deliverables. • Good analytical and problem-solving skills. • Demonstrate resourcefulness and ability to take initiative in development and completion of projects
Additional Information
DO NOT APPLY THROUGH THIS WEBSITE. PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG for this position. More information about our organization and specific openings can be viewed on our website at http://okgoodwill.org/.
Equal Opportunity Employer