This position will also assist in general IT projects as assigned. ESSENTIAL JOB FUNCTIONS: • ... IT Help Desk Experience preferred. • Excellent customer service and problem solving skills ...
This position will also assist in general IT projects as assigned. ESSENTIAL JOB FUNCTIONS: • ... IT Help Desk Experience preferred. • Excellent customer service and problem solving skills ...
Support Desk Supervisor
Oklahoma City, OK · On-site
Description * The Support Line Supervisor is responsible for managing a team of Help Desk ... Act as an escalation point for complex or priority issues, and assist team members in resolving ...
Support Desk Supervisor
Oklahoma City, OK · On-site
Description * The Support Line Supervisor is responsible for managing a team of Help Desk ... Act as an escalation point for complex or priority issues, and assist team members in resolving ...
Support Desk Supervisor
Oklahoma City, OK · On-site
Supervise, train, and evaluate help desk staff, conduct performance reviews, and recommend ... Act as an escalation point for complex or priority issues, and assist team members in resolving ...
Support Desk Supervisor
Oklahoma City, OK · On-site
Supervise, train, and evaluate help desk staff, conduct performance reviews, and recommend ... Act as an escalation point for complex or priority issues, and assist team members in resolving ...
Help Desk/Desktop Support Analyst
Medicine Park, OK · On-site
$23.75 - $27.50/hr
... and assist with account access issues Handle email troubleshooting and general user support ... desk ticket management is preferred.
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Help Desk/Desktop Support Analyst
Medicine Park, OK · On-site
$23.75 - $27.50/hr
... and assist with account access issues Handle email troubleshooting and general user support ... desk ticket management is preferred.
IT Service Desk Technician
Okmulgee, OK · On-site
$22 - $26/hr
Position: IT Service Desk Technician Location: Okmulgee, OK Fulltime - Monday-Friday, 8:30 AM - 5 ... Assist with endpoint security, antivirus software, and compliance. • Help identify suspicious ...
IT Service Desk Technician
Okmulgee, OK · On-site
$22 - $26/hr
Position: IT Service Desk Technician Location: Okmulgee, OK Fulltime - Monday-Friday, 8:30 AM - 5 ... Assist with endpoint security, antivirus software, and compliance. • Help identify suspicious ...
Helpdesk Support Specialist II
Tulsa, OK · On-site
Resolve escalated help desk tickets that exceed Level 1 support capabilities * Troubleshoot ... Configure, image, and deploy devices while maintaining asset inventory * Assist with VPN ...
Helpdesk Support Specialist II
Tulsa, OK · On-site
Resolve escalated help desk tickets that exceed Level 1 support capabilities * Troubleshoot ... Configure, image, and deploy devices while maintaining asset inventory * Assist with VPN ...
Deal Desk Specialist
Oklahoma City, OK · On-site
About Us Since 1989, SHI International Corp. has helped organizations change the world through ... approval thresholds * Assist in coordinating deal approvals across delivery, sales, legal ...
Deal Desk Specialist
Oklahoma City, OK · On-site
About Us Since 1989, SHI International Corp. has helped organizations change the world through ... approval thresholds * Assist in coordinating deal approvals across delivery, sales, legal ...
IT Help Desk Specialist
Oklahoma City, OK · On-site
Position Summary LCI is seeking dedicated IT Help Desk Specialist to support a long-term contract ... Oversee assignments, assist in technical/administrative planning, and perform in a supervisory or ...
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IT Help Desk Specialist
Oklahoma City, OK · On-site
Position Summary LCI is seeking dedicated IT Help Desk Specialist to support a long-term contract ... Oversee assignments, assist in technical/administrative planning, and perform in a supervisory or ...
Tier 2 Helpdesk Technician
Oklahoma City, OK · On-site
$17.25 - $23.25/hr
Systems Administrator will coordinate with the Corporate IT Help Desk to maintain the established Incident Tickets and Change Request process to track support using Remedy. * Assist with the ...
Tier 2 Helpdesk Technician
Oklahoma City, OK · On-site
$17.25 - $23.25/hr
Systems Administrator will coordinate with the Corporate IT Help Desk to maintain the established Incident Tickets and Change Request process to track support using Remedy. * Assist with the ...
Tier 2 Helpdesk Technician
Oklahoma City, OK · On-site
$17.25 - $23.25/hr
Systems Administrator will coordinate with the Corporate IT Help Desk to maintain the established Incident Tickets and Change Request process to track support using Remedy. * Assist with the ...
Tier 2 Helpdesk Technician
Oklahoma City, OK · On-site
$17.25 - $23.25/hr
Systems Administrator will coordinate with the Corporate IT Help Desk to maintain the established Incident Tickets and Change Request process to track support using Remedy. * Assist with the ...
Helpdesk Support Specialist II
Tulsa, OK · On-site
Responsibilities : • Resolve escalated help desk tickets that exceed Level 1 support capabilities ... • Assist with VPN connectivity, remote access troubleshooting, and endpoint maintenance • ...
Helpdesk Support Specialist II
Tulsa, OK · On-site
Responsibilities : • Resolve escalated help desk tickets that exceed Level 1 support capabilities ... • Assist with VPN connectivity, remote access troubleshooting, and endpoint maintenance • ...
Years of Relevant Experience: * 2 to 4 years of helpdesk and desktop imaging experience. Roles and ... Interface with internal technical teams to assist in team/and customer support for field locations ...
Years of Relevant Experience: * 2 to 4 years of helpdesk and desktop imaging experience. Roles and ... Interface with internal technical teams to assist in team/and customer support for field locations ...
Years of Relevant Experience: * 2 to 4 years of helpdesk and desktop imaging experience. Roles and ... Interface with internal technical teams to assist in team/and customer support for field locations ...
Years of Relevant Experience: * 2 to 4 years of helpdesk and desktop imaging experience. Roles and ... Interface with internal technical teams to assist in team/and customer support for field locations ...
Service Desk Agent
Oklahoma City, OK · On-site
$19.50 - $20.50/hr
Service Desk Agent CAYUSE COMPANY: Cayuse Commercial Services LOCATION Remote SALARY: $19.50-20.50 ... * Assist new employees with training through shadowing opportunities and explanation of work ...
Service Desk Agent
Oklahoma City, OK · On-site
$19.50 - $20.50/hr
Service Desk Agent CAYUSE COMPANY: Cayuse Commercial Services LOCATION Remote SALARY: $19.50-20.50 ... * Assist new employees with training through shadowing opportunities and explanation of work ...
As a Service Desk Engineer, you will be the primary onsite technical resource for your assigned ... * Assist with network troubleshooting including DNS, DHCP, VPNs, and firewall-related issues.
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As a Service Desk Engineer, you will be the primary onsite technical resource for your assigned ... * Assist with network troubleshooting including DNS, DHCP, VPNs, and firewall-related issues.
As a Service Desk Engineer, you will be the primary onsite technical resource for your assigned ... * Assist with network troubleshooting including DNS, DHCP, VPNs, and firewall-related issues.
As a Service Desk Engineer, you will be the primary onsite technical resource for your assigned ... * Assist with network troubleshooting including DNS, DHCP, VPNs, and firewall-related issues.
Enterprise Service Desk Support Analyst
Oklahoma City, OK · Hybrid
$20.26/hr
We're looking for motivated Enterprise Service Desk (ESD) Support Analysts to assist our ESD Technicians by resolving technical challenges across a wide range of tools and technologies, enabling them ...
Enterprise Service Desk Support Analyst
Oklahoma City, OK · Hybrid
$20.26/hr
We're looking for motivated Enterprise Service Desk (ESD) Support Analysts to assist our ESD Technicians by resolving technical challenges across a wide range of tools and technologies, enabling them ...
Enterprise Service Desk Support Analyst
Oklahoma City, OK · On-site
$20.26/hr
We're looking for motivated Enterprise Service Desk (ESD) Support Analysts to assist our ESD Technicians by resolving technical challenges across a wide range of tools and technologies, enabling them ...
Enterprise Service Desk Support Analyst
Oklahoma City, OK · On-site
$20.26/hr
We're looking for motivated Enterprise Service Desk (ESD) Support Analysts to assist our ESD Technicians by resolving technical challenges across a wide range of tools and technologies, enabling them ...
We're looking for motivated Enterprise Service Desk (ESD) Support Analysts to assist our ESD Technicians by resolving technical challenges across a wide range of tools and technologies, enabling them ...
We're looking for motivated Enterprise Service Desk (ESD) Support Analysts to assist our ESD Technicians by resolving technical challenges across a wide range of tools and technologies, enabling them ...
IT Support Specialist
Broken Arrow, OK · On-site
Perform hardware/software updates to ensure systems remain current and secure. * Assist with ... Prioritize, assign, and resolve Help Desk tickets in a timely and professional manner. * Document ...
IT Support Specialist
Broken Arrow, OK · On-site
Perform hardware/software updates to ensure systems remain current and secure. * Assist with ... Prioritize, assign, and resolve Help Desk tickets in a timely and professional manner. * Document ...
Assistant Dell Help Desk information
What is the difference between Assistant Dell Help Desk vs Dell Support Technician?
| Aspect | Assistant Dell Help Desk | Dell Support Technician |
|---|---|---|
| Certifications | Basic IT certifications (CompTIA A+, Network+) | Advanced certifications (Dell Certified Support Professional, CompTIA Server+) |
| Work Environment | Help desk, remote support, call center | On-site and remote technical support, hardware troubleshooting |
| Employer & Industry Usage | Commonly employed by Dell or third-party support providers | Primarily employed directly by Dell or authorized service centers |
| Job Focus | Customer support, troubleshooting basic issues | Advanced hardware/software troubleshooting, repairs |
The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.
Part-time
Posted 16 days ago
Job description
Join One Amazing Company!
Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 700 employees in the greater Oklahoma City area!
Job Description
JOB SUMMARY: This part-time position is responsible for assisting Help Desk Technician in providing IT support and assistance to end users and consists of answering help desk calls and troubleshooting and resolving related IT issues. This position will also assist in general IT projects as assigned. ESSENTIAL JOB FUNCTIONS:• Receive phone calls, and log and complete work tickets for company-wide hardware and software issues.• Provide application and hardware support for end users, troubleshoot and support all applications, hardware, software installed on end user computers company wide• Install and update various applications, including Flash, Adobe Reader, Java, Windows• Install and run network cable at new locations• Organize and maintain clean, orderly IT office. ADDITIONAL RESPONSIBILITIES:• Perform other duties and projects as required by management.• Provide cursory evaluation and examination of donated computer goods for resale.• May train staff users to use equipment.
Qualifications
EDUCATION/EXPERIENCE: • 6 months experience troubleshooting PC/software related issues • 1 year of IT Help Desk Experience preferred. • Excellent customer service and problem solving skills, preferably in a retail environment • IT Certification strongly preferred. KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge of LAN/WAN connections, local printers, cable installation helpful. • Knowledge of PC repair • Strong knowledge in all Microsoft applications. • Good organizational and time management skills. • Demonstrate dependability through good attendance and adherence to timelines and schedules. • Good follow through on projects and deliverables. • Good analytical and problem-solving skills. • Demonstrate resourcefulness and ability to take initiative in development and completion of projects
Additional Information
DO NOT APPLY THROUGH THIS WEBSITE. PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG for this position. More information about our organization and specific openings can be viewed on our website at http://okgoodwill.org/.
Equal Opportunity Employer
About Goodwill Industries of Central Oklahoma
Sourced by ZipRecruiter
Industry
Non-profits
Company size
501 - 1,000 Employees
Headquarters location
Oklahoma City, OK, US
Year founded
1936