ZipRecruiter

Log In

2

Remote Help Desk Technician Jobs in Oklahoma (NOW HIRING)

Navstar

Service Desk - Service Analyst II

Oklahoma City, OK · On-site +1

$19 - $26/hr

As an Enterprise Service Senior Desk Technician, you will focus on resolving complex technical issues escalated beyond front line support. This role leverages advanced troubleshooting, remote tools ...

New

BayOne Solutions

IT Support Technician

Bartlesville, OK · On-site +1

$18.50 - $25.25/hr

This position is Contract to Hire and ONLY OPEN TO Bartlesville, Oklahoma, NOT OPEN TO REMOTE ... Experience:Five (5) years of Help Desk or technical support service experience or equivalent ...

Mindlance

IT Support Technician

Bartlesville, OK · On-site +1

$18.50 - $25.25/hr

This position is Contract to Hire and ONLY OPEN TO Bartlesville, Oklahoma, NOT OPEN TO REMOTE ... Experience:Five (5) years of Help Desk or technical support service experience or equivalent ...

pregis

Field Services Service Support Manager

Tulsa, OK · Remote

Manage Service Desk Agents, Schedulers, and Remote Troubleshooting Technicians to optimize customer responsiveness. * Reduce truck rolls through accurate remote diagnostics, problem verification, and ...

Patterns Hiring, Inc.

Epic Application Analyst

Tulsa, OK · On-site +1

Provide tier-2 support of application incidents reported through the help desk. * Maintain up to ... Ability to travel to remote work sites as needed. Required Skills & Experience: * One (1) year of ...

The Patch Boys

Lead Technician

Bixby, OK · On-site +1

$1K - $2K/wk

Maintain a neat appearance This is a remote position. Compensation: $1,000.00 - $2,000.00 per week ... We're drywall, plaster, and ceiling repair specialists helping to fill a crucial gap in the home ...

Darkhorse Tech, Inc.

IT Field Technician

Tulsa, OK · On-site +1

$43K - $50K/yr

... provide help as we are all working toward the same goal. Together we provide a level of service that our clients dream of and that we stand behind. Field Technician Summary As a remote Field ...

Bureau of Indian Education

Business Technician

Anadarko, OK · On-site +1

$22.12 - $31.43/hr

This position IS NOT suitable for telework or remote consideration under any circumstances. Learn more about this agency Duties Help As a Business Technician CE 0303-2, your typical work assignments ...

next page

Showing results 1-20

People also search for

All JobsRemote Help Desk Technician JobsRemote Help Desk Technician Jobs in Oklahoma

Remote Help Desk Technician information

See Oklahoma salary details

$11

$21

$31

How much do remote help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote help desk technician in Oklahoma is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.99 per hour, depending on experience, location, and employer.

What is a Remote Help Desk Technician job?

A Remote Help Desk Technician provides technical support to users by troubleshooting software, hardware, and network issues remotely. They assist customers or employees via phone, chat, or email, resolving IT problems and ensuring smooth system functionality. Their responsibilities often include diagnosing issues, installing updates, and guiding users through solutions. Strong communication, problem-solving skills, and knowledge of operating systems and applications are essential for this role.

What are the key skills and qualifications needed to thrive in the Remote Help Desk Technician position, and why are they important?

To thrive as a Remote Help Desk Technician, you need a solid understanding of computer systems, troubleshooting techniques, and knowledge of operating systems, often supported by an associate degree or relevant IT certifications such as CompTIA A+ or Microsoft Certified Professional (MCP). Familiarity with remote desktop tools, ticketing systems like Zendesk, and networking basics is typically required. Strong communication skills, patience, and the ability to work independently are crucial soft skills for remote support roles. These abilities ensure prompt and effective customer service, efficient issue resolution, and seamless collaboration in a virtual work environment.

What are some typical challenges faced by Remote Help Desk Technicians, and how can they be managed?

Remote Help Desk Technicians often encounter challenges such as troubleshooting complex technical issues without in-person access to the user’s device, prioritizing multiple support requests, and maintaining effective communication across virtual channels. To manage these challenges, technicians rely on clear written and verbal instructions, utilize screen-sharing and remote access tools, and follow well-established escalation procedures for unresolved cases. Staying organized and keeping detailed documentation also help ensure that users receive timely and accurate support. A proactive approach to ongoing training and technical skill development further enables remote technicians to adapt to evolving technologies and user needs.
More about Remote Help Desk Technician jobs
What are the most commonly searched types of Help Desk Technician jobs in Oklahoma? The most popular types of Help Desk Technician jobs in Oklahoma are:
What are popular job titles related to Remote Help Desk Technician jobs in Oklahoma? For Remote Help Desk Technician jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Remote Help Desk Technician jobs in Oklahoma look for? The top searched job categories for Remote Help Desk Technician jobs in Oklahoma are:
What cities in Oklahoma are hiring for Remote Help Desk Technician jobs? Cities in Oklahoma with the most Remote Help Desk Technician job openings:
Remote Help Desk Technician jobs near you
Service Desk - Service Analyst II

Service Desk - Service Analyst II

Navstar

Oklahoma City, OK • On-site, Remote

$19 - $26/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Title

Enterprise Service Senior Desk Technician

Location and Clearance

Oklahoma City, OK Secret Polygraph not specified Mid Level Career (5+ yrs experience) $60,000

Job Description

The Opportunity We are seeking motivated IT professionals to provide enterprise technical support to the Air Force. As an Enterprise Service Senior Desk Technician, you will focus on resolving complex technical issues escalated beyond front line support. This role leverages advanced troubleshooting, remote tools, and cross team collaboration to ensure rapid, high quality issue resolution and exceptional customer satisfaction. Our 24/7 operations offer dynamic scheduling options, including day, weekend, and swing shifts, with potential hybrid work flexibility.

What You'll Do

  • Diagnose and resolve complex technical issues using advanced troubleshooting methods.
  • Utilize remote support tools to investigate and resolve incidents efficiently.
  • Document solutions and update knowledge base articles to support continuous improvement.
  • Use ServiceNow for incident tracking, ticket management, and reporting.
  • Participate in cross training sessions to support team collaboration and skill development.

What You'll Bring

  • Required Qualifications
    • Ability to obtain and maintain a DoD Secret Clearance
    • High School diploma and 6–10 years of technical experience – OR a bachelor's degree in a related field (substitutes for 5 years of experience).
    • Strong verbal and written communication skills.
    • Experience working in a team oriented, service desk environment.
    • Hands on experience with end user devices, common applications, and troubleshooting tools.
    • Ability to obtain a CompTIA Security+ (or similar certification) within 6 months.
  • Desired Qualifications
    • An active DoD Secret or higher clearance
    • Security+ Certification
    • Experience with ServiceNow or similar IT service management systems.
    • Experience using remote support tools such as BeyondTrust, TeamViewer, or RDP.
    • HUBZone residency preferred (check eligibility: https://maps.certify.sba.gov/)

Apply