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Entry Level Help Desk Support Jobs in Oklahoma (NOW HIRING)

KIRKPATRICK BANK

HELP DESK (SUPPORT I)

Edmond, OK · On-site

$15 - $20.25/hr

Help Desk is responsible for creating support tickets, answering, commenting and replying to open incidents. The Help Desk position requires knowledge of computer logic and methodology to run ...

KICKAPOO CASINO

Help Desk Technician

Harrah, OK · On-site

$19.25 - $26/hr

Provide Help Desk support to departments: receive and log calls; provide advice, tips, and corrective action to staff; refer difficult calls to IT Manager; follow up to advise staff of progress on ...

KICKAPOO CASINO

Help Desk Technician

Harrah, OK

$19.25 - $26/hr

Provide Help Desk support to departments: receive and log calls; provide advice, tips, and corrective action to staff; refer difficult calls to IT Manager; follow up to advise staff of progress on ...

BORDERTOWN / INDIGO SKY CASINOS

Help Desk

Wyandotte, OK · On-site

$17.69/hr

Must be able to communicate effectively with team members Previous Helpdesk (telephone support) experience Excellent customer service Teamwork capabilities and have high capacity for training ...

NSN Management

Be Seen First

Tier 1 Help Desk Technician

Tulsa, OK · On-site

$18.25 - $24.75/hr

Support and maintain Windows desktop environments, including user account, password, and access ... Prior help desk, call center, or customer support experience * Experience with a ticketing system ...

ARL Bio Pharma

IT Specialist

Oklahoma City, OK · On-site

... help desk support • Effective oral and written communication skills Preferred : • CompTIA A+ Certified • Cisco CCNA or CompTIA Net+ • CompTIA Security+ or similar Company : Provides ...

ARL Bio Pharma

IT Specialist

Oklahoma City, OK · On-site

... help desk support • Effective oral and written communication skills Preferred : • CompTIA A+ Certified • Cisco CCNA or CompTIA Net+ • CompTIA Security+ or similar Company : Provides ...

rcb

Server Support Technician

Claremore, OK

Work tickets assigned via IT Service Management software, and provide support for calls and issues received via the Help Desk. Review event logs and take corrective action as required. Respond to ...

RCB Bank

Server Support Technician

Claremore, OK · On-site

Work tickets assigned via IT Service Management software, and provide support for calls and issues received via the Help Desk. Review event logs and take corrective action as required. Respond to ...

Senior Star

Helpdesk Support Specialist II

Tulsa, OK · On-site

Resolve escalated help desk tickets that exceed Level 1 support capabilities * Troubleshoot intermediate to advanced hardware, software, and connectivity issues * Support workstations, laptops ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Oklahoma

Entry Level Help Desk Support information

See Oklahoma salary details

$9

$19

$30

How much do entry level help desk support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level help desk support in Oklahoma is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.30 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.
What are popular job titles related to Entry Level Help Desk Support jobs in Oklahoma? For Entry Level Help Desk Support jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Support jobs in Oklahoma look for? The top searched job categories for Entry Level Help Desk Support jobs in Oklahoma are:
What cities in Oklahoma are hiring for Entry Level Help Desk Support jobs? Cities in Oklahoma with the most Entry Level Help Desk Support job openings:
Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Oklahoma as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,032 per year, or $19.2 per hour.

HELP DESK (SUPPORT I)

KIRKPATRICK BANK

Edmond, OK • On-site

$15 - $20.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 10 days ago

Job description

Kirkpatrick Bank hires individuals who are committed to building long lasting relationships by delivering high quality customer service to all of our customers and within our communities. In return Kirkpatrick strives to offer a competitive and comprehensive benefit package.

Shift hours: Monday - Friday, 8:00am to 5:00pm; could include occasional Saturdays and OT when necessary.

Kirkpatrick Bank offers the following benefits (subject to eligibility requirement):

  • Company subsidized health and dental insurance for employees and dependents
  • Health and Dependent care flexible spending accounts, HSA account
  • Company provided life insurance and long term disability
  • Generous 401(k) Match
  • Paid Sick and Vacation
  • Wellness Plan
  • Employee Banking products and services provided

Launch your Information Technology career with us!

Position Summary: Provide first level of support and response for employees. Provide assistance to technicians and engineers. Help Desk is responsible for creating support tickets, answering, commenting and replying to open incidents. The Help Desk position requires knowledge of computer logic and methodology to run computer systems.

Essential Job Functions and Responsibilities:

  • Identify and organize help tickets according to priority
  • Distribute tickets to engineers and technicians
  • Assist with fieldwork as requested
  • Update and maintain contracts, reports, and policies as needed
  • Create and maintain standard operating procedures for equipment and software used
  • Prepare computer equipment for operation and deployment
  • Operate computer for the purpose of providing information to employees and/or engineers
  • Train employees in operating systems and other software used by bank employees
  • Maintain a log of all work performed and processed 
  • Perform general operating system repairs, spy-ware and virus removal, hardware upgrades, and troubleshooting common computer problems
  • Knowledge of the bank’s computer systems and technology best practices
  • Provide employees with outstanding customer care and service at all times
  • Read and comprehend instruction manuals to make minor repairs to computer equipment
  • Document system changes using change control forms
  • Committed to Company Mission and Core Values

The above represents general responsibilities for the position. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Skills and Abilities:

  • Interpersonal skills necessary to train employees in computer systems
  • Ability to work in a self-disciplined environment
  • Ability to balance multiple projects, timelines and priorities
  • Excellent organizational skills and attention to detail
  • Excellent verbal, interpersonal and written communication skills
  • Tenacious problem-solving skills and results oriented 

Education and Experience:

  • High School diploma or equivalent
  • Previous Help Desk experience not required

Physical Requirements and Working Conditions:

  • Prolonged periods sitting at a desk and working on a computer 
  • Must be able to lift up to 25 pounds at times
  • Professional office environment
  • Flexibility to work evenings and weekends, sometimes with little advance notice
  • Some travel required
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Kirkpatrick Bank is an Equal-Opportunity Employer who offers EEO to all persons without regard to race, color, religion, age, marital or veterans’ status, sex, national origin, physical or mental disability, or any other legally protected class.

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