Strong organizational and documentation skills Previous hospital switchboard, call center, help desk, or customer service experience. Experience with ticketing systems and IT support processes.
Strong organizational and documentation skills Previous hospital switchboard, call center, help desk, or customer service experience. Experience with ticketing systems and IT support processes.
Strong organizational and documentation skills Previous hospital switchboard, call center, help desk, or customer service experience. Experience with ticketing systems and IT support processes.
Strong organizational and documentation skills Previous hospital switchboard, call center, help desk, or customer service experience. Experience with ticketing systems and IT support processes.
Strong organizational and documentation skills Previous hospital switchboard, call center, help desk, or customer service experience. Experience with ticketing systems and IT support processes.
Strong organizational and documentation skills Previous hospital switchboard, call center, help desk, or customer service experience. Experience with ticketing systems and IT support processes.
... help desk, or customer service experience. • Experience with ticketing systems and IT support processes. • Knowledge of healthcare communication systems. • Familiarity with common business ...
... help desk, or customer service experience. • Experience with ticketing systems and IT support processes. • Knowledge of healthcare communication systems. • Familiarity with common business ...
... help desk, or customer service experience. • Experience with ticketing systems and IT support processes. • Knowledge of healthcare communication systems. • Familiarity with common business ...
... help desk, or customer service experience. • Experience with ticketing systems and IT support processes. • Knowledge of healthcare communication systems. • Familiarity with common business ...
... help desk, or customer service experience. • Experience with ticketing systems and IT support processes. • Knowledge of healthcare communication systems. • Familiarity with common business ...
... help desk, or customer service experience. • Experience with ticketing systems and IT support processes. • Knowledge of healthcare communication systems. • Familiarity with common business ...
... help desk, or customer service experience. • Experience with ticketing systems and IT support processes. • Knowledge of healthcare communication systems. • Familiarity with common business ...
... help desk, or customer service experience. • Experience with ticketing systems and IT support processes. • Knowledge of healthcare communication systems. • Familiarity with common business ...
Front Desk Admin Support
Tulsa, OK · On-site
$18/hr
Front Desk Admin Support Location: Tulsa, OK Type: Contract To Hire Compensation: $18.00 Work Model ... We help clients get work done more efficiently and economically, without compromising quality.
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Front Desk Admin Support
Tulsa, OK · On-site
$18/hr
Front Desk Admin Support Location: Tulsa, OK Type: Contract To Hire Compensation: $18.00 Work Model ... We help clients get work done more efficiently and economically, without compromising quality.
Front Desk Admin Support
Tulsa, OK · On-site
$18/hr
Front Desk Admin Support Location: Tulsa, OK Type: Contract To Hire Compensation: $18.00 Work Model ... We help clients get work done more efficiently and economically, without compromising quality.
Front Desk Admin Support
Tulsa, OK · On-site
$18/hr
Front Desk Admin Support Location: Tulsa, OK Type: Contract To Hire Compensation: $18.00 Work Model ... We help clients get work done more efficiently and economically, without compromising quality.
Provide friendly and general technical support to the callers as they navigate through the online ... What we're looking for * Strong customer service skills required; help desk or call center ...
Provide friendly and general technical support to the callers as they navigate through the online ... What we're looking for * Strong customer service skills required; help desk or call center ...
Member Help Desk Agent - Oklahoma City, OK (On-site)
Oklahoma City, OK · On-site
$28K - $40K/yr
Provide friendly and general technical support to the callers as they navigate through the online ... What we're looking for * Strong customer service skills required; help desk or call center ...
Member Help Desk Agent - Oklahoma City, OK (On-site)
Oklahoma City, OK · On-site
$28K - $40K/yr
Provide friendly and general technical support to the callers as they navigate through the online ... What we're looking for * Strong customer service skills required; help desk or call center ...
Member Help Desk Agent - Oklahoma City, OK (On-site)
Oklahoma City, OK · On-site
$28K - $40K/yr
Provide friendly and general technical support to the callers as they navigate through the online ... What we're looking for * Strong customer service skills required; help desk or call center ...
Member Help Desk Agent - Oklahoma City, OK (On-site)
Oklahoma City, OK · On-site
$28K - $40K/yr
Provide friendly and general technical support to the callers as they navigate through the online ... What we're looking for * Strong customer service skills required; help desk or call center ...
Provide friendly and general technical support to the callers as they navigate through the online ... What we're looking for * Strong customer service skills required; help desk or call center ...
Provide friendly and general technical support to the callers as they navigate through the online ... What we're looking for * Strong customer service skills required; help desk or call center ...
Front Desk Admin Support
Tulsa, OK · On-site
$18/hr
Front Desk Admin Support Location: Tulsa, OK Type: Contract To Hire Compensation: $18.00 Work Model ... We help clients get work done more efficiently and economically, without compromising quality.
Front Desk Admin Support
Tulsa, OK · On-site
$18/hr
Front Desk Admin Support Location: Tulsa, OK Type: Contract To Hire Compensation: $18.00 Work Model ... We help clients get work done more efficiently and economically, without compromising quality.
Customer Experience Associate II
Bartlesville, OK · On-site
$18.96/hr
Demonstrated ability to effectively work within a team environment * 1 or more years of Information Systems Help Desk / Support experience * Knowledge of communication devices/methods such as ...
Customer Experience Associate II
Bartlesville, OK · On-site
$18.96/hr
Demonstrated ability to effectively work within a team environment * 1 or more years of Information Systems Help Desk / Support experience * Knowledge of communication devices/methods such as ...
Provide technical support and troubleshooting for help desk inquiries. Manage and optimize networking systems to ensure seamless connectivity. Analyze data and implement data science methodologies to ...
Provide technical support and troubleshooting for help desk inquiries. Manage and optimize networking systems to ensure seamless connectivity. Analyze data and implement data science methodologies to ...
Customer Experience Associate II
Bartlesville, OK · On-site
$12.50 - $17.25/hr
Marketing business insight Familiarity with EPOS equipment Demonstrated ability to effectively work within a team environment 1 or more years of Information Systems Help Desk / Support experience ...
Customer Experience Associate II
Bartlesville, OK · On-site
$12.50 - $17.25/hr
Marketing business insight Familiarity with EPOS equipment Demonstrated ability to effectively work within a team environment 1 or more years of Information Systems Help Desk / Support experience ...
IT Support Specialist
Broken Arrow, OK · On-site
The IT Support Specialist provides frontline technical support, troubleshooting various IT issues, managing Help Desk tickets, and ensuring a smooth end-user technology experience. Responsibilities ...
IT Support Specialist
Broken Arrow, OK · On-site
The IT Support Specialist provides frontline technical support, troubleshooting various IT issues, managing Help Desk tickets, and ensuring a smooth end-user technology experience. Responsibilities ...
Experience in help desk support and customer service. * Strong understanding of networking principles and systems. Any experience with Extreme Networks is preferred. * Knowledge of data science ...
Experience in help desk support and customer service. * Strong understanding of networking principles and systems. Any experience with Extreme Networks is preferred. * Knowledge of data science ...
Tier 1 Helpdesk Technician
$17.25 - $23.25/hr
Bowhead Logistics Management LLC, a UIC Government Services company, is seeking driven IT professionals to join its Enterprise Service Desk (ESD) as a Helpdesk Technician 1. Bowhead supports the ...
Tier 1 Helpdesk Technician
$17.25 - $23.25/hr
Bowhead Logistics Management LLC, a UIC Government Services company, is seeking driven IT professionals to join its Enterprise Service Desk (ESD) as a Helpdesk Technician 1. Bowhead supports the ...
Entry Level Help Desk Support information
See Oklahoma salary details
$9.54 - $11.46
4% of jobs
$11.46 - $13.38
4% of jobs
$13.38 - $15.29
9% of jobs
$16.13 is the 25th percentile. Wages below this are outliers.
$15.29 - $17.21
17% of jobs
The median wage is $18.58 / hr.
$17.21 - $19.13
22% of jobs
$20.94 is the 75th percentile. Wages above this are outliers.
$19.13 - $21.05
20% of jobs
$21.05 - $22.96
15% of jobs
$22.96 - $24.88
3% of jobs
$24.88 - $26.80
6% of jobs
$26.80 - $28.71
0% of jobs
$28.71 - $30.63
0% of jobs
$9
$19
$30
How much do entry level help desk support jobs pay per hour?
What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?
| Aspect | Entry Level Help Desk Support | Technical Support Specialist |
|---|---|---|
| Required Certifications | CompTIA A+ often preferred | CompTIA A+ or Network+ common |
| Work Environment | Help desk, call centers, on-site support | Customer sites, remote support, call centers |
| Industry Usage | IT, tech companies, small businesses | IT, telecommunications, software firms |
| Common Search Intent | Entry level support roles, troubleshooting basics | Technical troubleshooting, advanced support tasks |
Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.
What are the key skills and qualifications needed to thrive as an entry level help desk support?
What is an entry level help desk support?
What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Full-time
Posted 25 days ago
Job description
DEFINITION: The Service Desk Operator serves as the primary point of contact for employees, patients, visitors, vendors, and external callers requiring communication assistance or technology support. This position combines traditional hospital switchboard operations with IT service desk responsibilities, ensuring effective communication, timely incident reporting, and exceptional customer service.
The Service Desk Operator is responsible for answering and directing incoming calls, operating communication systems, managing support tickets, monitoring operational alerts, providing basic technical assistance, and escalating issues to appropriate personnel. This role supports the continuity of hospital operations through effective communication and coordination of support services.
EDUCATION:
        High school diploma or equivalent preferred
        Additional education in Information Technology, Healthcare Administration, Communications, or related field preferred.
REGULATORY REQUIREMENTS (IF APPLICABLE):
MINIMUM QUALIFICATIONS:
        Must comply with all hospital policies and procedures.
        Must maintain patient confidentiality in accordance with HIPAA regulations.
        Must complete all required hospital and departmental training.
PREFERRED QUALIFICATIONS:
        Strong customer service and communication skills.
        Basic computer proficiency and ability to learn multiple software applications.
        Ability to multitask in a fast-paced healthcare environment.
        Ability to maintain composure during emergency situations.
        Strong organizational and documentation skills
        Previous hospital switchboard, call center, help desk, or customer service experience.
        Experience with ticketing systems and IT support processes.
        Knowledge of healthcare communication systems.
        Familiarity with common business applications.