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Assistant Customer Service Freight Forwarding Jobs in Ohio

Estes Forwarding Worldwide

Driver, Warehousing

Batavia, OH · On-site

$17.50 - $21.50/hr

Make alternate customer pickup and deliveries as needed. * Move freight, stock, or other materials ... Will assist where needed based on business requirements: Dock work to include loading/unloading ...

Estes Forwarding Worldwide

Driver, Warehousing

Batavia, OH · On-site

$17.50 - $21.50/hr

Make alternate customer pickup and deliveries as needed. * Move freight, stock, or other materials ... Will assist where needed based on business requirements: Dock work to include loading/unloading ...

Estes Forwarding Worldwide

Driver, Warehousing

Batavia, OH · On-site

$17.50 - $21.50/hr

Make alternate customer pickup and deliveries as needed. * Move freight, stock, or other materials ... Will assist where needed based on business requirements: Dock work to include loading/unloading ...

Estes Forwarding Worldwide

Driver, Warehousing

Batavia, OH · On-site

$17.50 - $21.50/hr

Make alternate customer pickup and deliveries as needed. * Move freight, stock, or other materials ... Will assist where needed based on business requirements: Dock work to include loading/unloading ...

Nordson

Senior International Export Cust Svc Rep

Amherst, OH · On-site

$40K - $52K/yr

Interfaces with internal and external customers, freight forwarders, international customer service, documentary companies, and the shipping department to ensure timely coordination and logistics of ...

Estes Forwarding Worldwide

Driver, Warehousing

Batavia, OH · On-site

$17.50 - $21.50/hr

Make alternate customer pickup and deliveries as needed. * Move freight, stock, or other materials ... Will assist where needed based on business requirements: Dock work to include loading/unloading ...

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All JobsCustomer Service Freight Forwarding JobsAssistant Customer Service Freight Forwarding JobsAssistant Customer Service Freight Forwarding Jobs in Ohio

Assistant Customer Service Freight Forwarding information

What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?

AspectAssistant Customer Service Freight ForwardingCustomer Service Representative
Primary RoleSupports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination.Provides general customer support, handles inquiries, and resolves issues across various industries.
Required SkillsKnowledge of freight processes, logistics, and shipping documentation.Strong communication, problem-solving, and customer service skills.
Work EnvironmentLogistics companies, freight forwarding firms, shipping departments.Retail, service industries, call centers, and corporate offices.
CertificationsOften requires familiarity with logistics certifications; not always mandatory.Typically no specific certifications required.

While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.

What are the most commonly searched types of Customer Service Freight Forwarding jobs in Ohio? The most popular types of Customer Service Freight Forwarding jobs in Ohio are:
What are popular job titles related to Assistant Customer Service Freight Forwarding jobs in Ohio? For Assistant Customer Service Freight Forwarding jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Assistant Customer Service Freight Forwarding jobs in Ohio look for? The top searched job categories for Assistant Customer Service Freight Forwarding jobs in Ohio are:
What cities in Ohio are hiring for Assistant Customer Service Freight Forwarding jobs? Cities in Ohio with the most Assistant Customer Service Freight Forwarding job openings:
Assistant Customer Service Freight Forwarding jobs near you
Infographic showing various Assistant Customer Service Freight Forwarding job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Representative (Part-Time)

Dayton Freight

Gahanna, OH • On-site

$15.50 - $21/hr

Part-time

Re-posted 14 days ago

Dayton Freight rating

8.9

Company rating: 8.9 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

3rd of 360 rated logistics

Job description

Overview

***Morning and Evening Shifts available***

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
Responsibilities

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling
Qualifications
  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills
Benefits
  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities

***Morning and Evening Shifts available***

Physical DemandsThis position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.   * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Employment Type: PART_TIME

What Dayton Freight employees say

Pay

Benefits

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