Customer Service Representative
$14.75 - $20/hr
The Customer Service Representative contributes to the success of the organization by supporting ... Responding to technical questions, forwarding to engineering, sales, and field technicians.
Customer Service Representative
$14.75 - $20/hr
The Customer Service Representative contributes to the success of the organization by supporting ... Responding to technical questions, forwarding to engineering, sales, and field technicians.
Warehouse Agent (Day Shift)
Plainfield, IN · On-site
$19.39 - $25.85/hr
... Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments ...
Warehouse Agent (Day Shift)
Plainfield, IN · On-site
$19.39 - $25.85/hr
... Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments ...
Warehouse Agent (Weekend Shift)
Plainfield, IN · On-site
$19.39 - $25.85/hr
... Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments ...
Warehouse Agent (Weekend Shift)
Plainfield, IN · On-site
$19.39 - $25.85/hr
... Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments ...
Warehouse Agent (Night Shift)
Plainfield, IN · On-site
$19.39 - $25.85/hr
... Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments ...
Warehouse Agent (Night Shift)
Plainfield, IN · On-site
$19.39 - $25.85/hr
... Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments ...
Warehouse Agent (Night Shift)
$19.39 - $25.85/hr
... Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments ...
Warehouse Agent (Night Shift)
$19.39 - $25.85/hr
... Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments ...
Warehouse Agent (Weekend Shift)
Plainfield, IN · On-site
$19.39 - $25.85/hr
... Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments ...
Warehouse Agent (Weekend Shift)
Plainfield, IN · On-site
$19.39 - $25.85/hr
... Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments ...
Warehouse Agent (Day Shift)
Plainfield, IN · On-site
$19.39 - $25.85/hr
... Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments ...
Warehouse Agent (Day Shift)
Plainfield, IN · On-site
$19.39 - $25.85/hr
... Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments ...
Warehouse Agent (Weekend Shift)
Plainfield, IN · On-site
$19.39 - $25.85/hr
... Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments ...
Warehouse Agent (Weekend Shift)
Plainfield, IN · On-site
$19.39 - $25.85/hr
... Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments ...
Customs Trade Agent
Indianapolis, IN · On-site
$18.50/hr
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies ...
Customs Trade Agent
Indianapolis, IN · On-site
$18.50/hr
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies ...
Customer Service Associate
$13.25 - $18.25/hr
This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries, and keeping customers informed of their order status. The Customer Service ...
Customer Service Associate
$13.25 - $18.25/hr
This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries, and keeping customers informed of their order status. The Customer Service ...
Customer Service Representative
Muncie, IN · On-site
$14.75 - $20.25/hr
Initiate UPS/LTL freight and damage claims along with tracking orders * Create ASN's (Advanced ... Identify and recommend parts needed for customer applications * Assist customers' Purchasing ...
Quick apply
Customer Service Representative
Muncie, IN · On-site
$14.75 - $20.25/hr
Initiate UPS/LTL freight and damage claims along with tracking orders * Create ASN's (Advanced ... Identify and recommend parts needed for customer applications * Assist customers' Purchasing ...
Customer Service Account Manager I
Merrillville, IN · On-site
$42K - $58K/yr
Small territory/agent * Assist CSR's daily with working back orders * Assist CSR's daily with new ... Manage multiple territories within a region while minimizing freight expenditures. * Drive ...
Customer Service Account Manager I
Merrillville, IN · On-site
$42K - $58K/yr
Small territory/agent * Assist CSR's daily with working back orders * Assist CSR's daily with new ... Manage multiple territories within a region while minimizing freight expenditures. * Drive ...
Customer Service Account Manager I
Merrillville, IN · On-site
$42K - $58K/yr
Small territory/agent * Assist CSR's daily with working back orders * Assist CSR's daily with new ... Manage multiple territories within a region while minimizing freight expenditures. * Drive ...
Quick apply
Customer Service Account Manager I
Merrillville, IN · On-site
$42K - $58K/yr
Small territory/agent * Assist CSR's daily with working back orders * Assist CSR's daily with new ... Manage multiple territories within a region while minimizing freight expenditures. * Drive ...
Customer Service Account Manager I
$42K - $58K/yr
Small territory/agent * Assist CSR's daily with working back orders * Assist CSR's daily with new ... Manage multiple territories within a region while minimizing freight expenditures. * Drive ...
Customer Service Account Manager I
$42K - $58K/yr
Small territory/agent * Assist CSR's daily with working back orders * Assist CSR's daily with new ... Manage multiple territories within a region while minimizing freight expenditures. * Drive ...
Customer Service Account Manager I
Merrillville, IN · On-site
$42K - $58K/yr
Small territory/agent * Assist CSR's daily with working back orders * Assist CSR's daily with new ... Manage multiple territories within a region while minimizing freight expenditures. * Drive ...
Quick apply
Customer Service Account Manager I
Merrillville, IN · On-site
$42K - $58K/yr
Small territory/agent * Assist CSR's daily with working back orders * Assist CSR's daily with new ... Manage multiple territories within a region while minimizing freight expenditures. * Drive ...
Customer Service Account Manager I
$42K - $58K/yr
Small territory/agent * Assist CSR's daily with working back orders * Assist CSR's daily with new ... Manage multiple territories within a region while minimizing freight expenditures. * Drive ...
Customer Service Account Manager I
$42K - $58K/yr
Small territory/agent * Assist CSR's daily with working back orders * Assist CSR's daily with new ... Manage multiple territories within a region while minimizing freight expenditures. * Drive ...
Customer Service Associate
Mishawaka, IN · On-site
$13.25 - $18.25/hr
This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate ...
Customer Service Associate
Mishawaka, IN · On-site
$13.25 - $18.25/hr
This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate ...
Supv-Operations
Indianapolis, IN · On-site
... service freight and ensure cut time compliance * Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards * Assist customers ...
Supv-Operations
Indianapolis, IN · On-site
... service freight and ensure cut time compliance * Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards * Assist customers ...
Supv-Operations
Indianapolis, IN · On-site
... service freight and ensure cut time compliance * Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards * Assist customers ...
Supv-Operations
Indianapolis, IN · On-site
... service freight and ensure cut time compliance * Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards * Assist customers ...
Warehouse Agent (Weekend Shift) - Plainfield, IN
Plainfield, IN · On-site
$19.39 - $25.85/hr
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers ...
Warehouse Agent (Weekend Shift) - Plainfield, IN
Plainfield, IN · On-site
$19.39 - $25.85/hr
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers ...
Assistant Customer Service Freight Forwarding information
What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?
| Aspect | Assistant Customer Service Freight Forwarding | Customer Service Representative |
|---|---|---|
| Primary Role | Supports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination. | Provides general customer support, handles inquiries, and resolves issues across various industries. |
| Required Skills | Knowledge of freight processes, logistics, and shipping documentation. | Strong communication, problem-solving, and customer service skills. |
| Work Environment | Logistics companies, freight forwarding firms, shipping departments. | Retail, service industries, call centers, and corporate offices. |
| Certifications | Often requires familiarity with logistics certifications; not always mandatory. | Typically no specific certifications required. |
While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.
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The most popular types of Customer Service Freight Forwarding jobs in Indiana are:
What are popular job titles related to Assistant Customer Service Freight Forwarding jobs in Indiana?
For Assistant Customer Service Freight Forwarding jobs in Indiana, the most frequently searched job titles are:
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Cities in Indiana with the most Assistant Customer Service Freight Forwarding job openings:
Job description
The Customer Service Representative contributes to the success of the organization by supporting customers and other departments. This person handles transactions, performs clerical functions for sales department, acts as point of contact for customers, and acts as liaison between customers and various departments of the organization.
Qualified candidates will have the proven ability to work well with other personnel and departments, and deal with customers concerning matters that require tact and resourcefulness. The qualified candidate must also pay close attention to detail, fully proofreading his or her own work as well as the work of others.
Qualifications:
- Excellent communication skills (verbal and written)
- Experience with data entry
- Proficiency in Microsoft Office/ Windows
- Detail oriented
- Proofreading skills
- Completed High School Diploma or Equivalent
Responsibilities Include:
- Processing transactions (includes creating orders, sending order acknowledgements, repeat orders, and Ecommerce orders)
- Responding to shipping questions
- Responding to clerical questions
- Responding to technical questions, forwarding to engineering, sales, and field technicians.
- Approving quotes created by Account Managers, reviewing the terms, conditions, and requirements of contracts as well as reviewing job costing, monitoring discount levels and suggesting price increases as needed.
- Approving orders created by Field Account Managers, reviewing the terms, conditions, and requirements of contracts as well as reviewing job costing, monitoring discount levels and suggesting price increases as needed.
- Entering order requirements and sending order receipts for orders created by Field Account Managers
- Sending quotes on behalf of Account Managers
- Acting as a liaison between customers and accounting in determining payment terms
- Exporting forms, sending to customers as well as monitoring and following up as needed.
- Creating Pro Forma Invoices, adding requirements to orders, as well as monitoring and following up as needed.
- Handling booking/changing/cancelling of travel arrangements for installer, sales, etc.
- Processing change orders
- Handling shipping issues
- Forwarding customer complaints to sales
- Performing all other duties as directed by supervisor
Technifab is an Equal Opportunity/Affirmative Action Employer
Job Type: Full Time
Pay: Based on experience
This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.
About Crane AI
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
New York, NY, US
Year founded
2017