Assistant Customer Service Freight Forwarding Jobs in Indiana

Job Title: Warehouse Agent (Day Shift)

Job Location: Plainfield, Indiana

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.  Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 

As a Warehouse Agent you will be responsible for performing all tasks associated with warehousing and distribution including picking, packing, shipping, receiving, labeling, loading/unloading, and inventory control.

The available shift for this role is Monday-Friday: 8:00am-5:00pm

Key Responsibilities:

• Safely operates forklift, pallet jack, and associated warehouse equipment to load, unload and move freight within the warehouse
• Trained and certified to safely handle dangerous goods (as applicable)
• Trained and certified to safely handle life science and healthcare shipments 
• Conducts staging of freight
• Conducts handling of IWS freight
• Conducts cleaning of warehouse
• Conducts dimensioning and weighing of freight
• Completes forms, logs, and other documentation as required
• Drives productivity improvement measures with the warehouse team
• Efficiently works with various warehouse systems

GXP Responsibilities:

• Process Life Science and Healthcare Shipments
• Ensure customer requirements are met in full compliance with GXP guidelines
• Completes pre and post shipment tasks
• Conducts review of shipping containers and reefer trailers to ensure conformity and compliance with established regulations
• Handles goods within the required temperature range as defined in cSOP/documentation including correct storage
• Report deviations to warehouse management and support investigations
• Report non-conformities to warehouse manager
• Perform pre-conditioning, buildup, and breakdown of ULDs, active, and passive temperature-controlled packaging

Skills / Requirements:

• Strong communication skills
• Knowledge of scanning freight in/out of the warehouse
• Detail oriented and strong follow-up skills
• Able to walk/stand/kneel for long periods of time and lift 40-50 pounds occasionally
• Fork lift experience 
• Reach Truck experience is a plus
• Experience with hazmat/dangerous goods and temperature control is a plus
• Warehouse management systems (WMS) experience is preferred
• Warehouse and / or Freight Forwarding industry experience strongly preferred

Pay Range: $19.39 - $25.85/hr. (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

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