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Assistant Customer Onboarding Jobs in Indiana (NOW HIRING)

Our success is driven by strong store leadership, a commitment to customer experience, and a ... support the hiring, onboarding, and development of store associates. Summary of Key ...

Our success is driven by strong store leadership, a commitment to customer experience, and a ... support the hiring, onboarding, and development of store associates. Summary of Key ...

Our success is driven by strong store leadership, a commitment to customer experience, and a ... and support the hiring, onboarding, and development of store associates. Summary ofKey ...

Our success is driven by strong store leadership, a commitment to customer experience, and a ... support the hiring, onboarding, and development of store associates. Summary of Key ...

Our success is driven by strong store leadership, a commitment to customer experience, and a ... support the hiring, onboarding, and development of store associates. Summary of Key ...

Our success is driven by strong store leadership, a commitment to customer experience, and a ... support the hiring, onboarding, and development of store associates. Summary of Key ...

Our success is driven by strong store leadership, a commitment to customer experience, and a ... support the hiring, onboarding, and development of store associates. Summary of Key ...

Our success is driven by strong store leadership, a commitment to customer experience, and a ... and support the hiring, onboarding, and development of store associates. Summary ofKey ...

Our success is driven by strong store leadership, a commitment to customer experience, and a ... support the hiring, onboarding, and development of store associates. Summary of Key ...

Our success is driven by strong store leadership, a commitment to customer experience, and a ... support the hiring, onboarding, and development of store associates. Summary of Key ...

Our success is driven by strong store leadership, a commitment to customer experience, and a ... support the hiring, onboarding, and development of store associates. Summary of Key ...

Our success is driven by strong store leadership, a commitment to customer experience, and a ... support the hiring, onboarding, and development of store associates. Summary of Key ...

Customer Support Specialist

Greenwood, IN · On-site

$17 - $23/hr

... Assist in setting up newaccounts and onboarding new customers Collaborate with theteam to meet milestones and customer expectations TheIdeal Candidate: 1-3 years of experiencein customer support ...

Showing results 41-60

Assistant Customer Onboarding information

What is the difference between Assistant Customer Onboarding vs Customer Success Associate?

AspectAssistant Customer OnboardingCustomer Success Associate
CredentialsBasic customer service or onboarding certificationsCustomer success or account management certifications often preferred
Work EnvironmentAssist with onboarding processes, often in a support or administrative roleEngage with clients post-onboarding to ensure satisfaction and retention
Employer & Industry UsageCommon in SaaS, tech, and service industries during initial client setupUsed across SaaS, tech, and service sectors focusing on ongoing client relationships

While both roles involve client interaction, the Assistant Customer Onboarding focuses on guiding new clients through the onboarding process, whereas the Customer Success Associate manages ongoing client relationships to ensure satisfaction and retention after onboarding.

How to become a customer onboarding assistant?

To become a customer onboarding assistant, candidates typically need strong communication and organizational skills, familiarity with customer relationship management (CRM) tools, and a basic understanding of the company's products or services. A high school diploma or equivalent is usually required, and some roles may prefer prior experience in customer service or administrative support. Relevant certifications or training in customer experience can enhance prospects.

What does an assistant customer onboarding do?

An assistant customer onboarding helps new clients or customers integrate with a company's products or services by providing guidance, support, and training. They often coordinate communication, prepare onboarding materials, and ensure a smooth transition, using tools like CRM software and communication platforms. The role requires strong organizational and communication skills to enhance customer satisfaction and retention.

What is customer onboarding?

Customer onboarding is the process that an Assistant Customer Onboarding professional uses to introduce new clients to a company's products or services. It involves activities such as training, setting up accounts, and providing support to ensure a smooth transition and positive experience. Effective onboarding helps build customer trust and long-term relationships.

What are the most commonly searched types of Customer Onboarding jobs in Indiana?

The most popular types of Customer Onboarding jobs in Indiana are:

What job categories do people searching Assistant Customer Onboarding jobs in Indiana look for?

The top searched job categories for Assistant Customer Onboarding jobs in Indiana are:

What cities in Indiana are hiring for Assistant Customer Onboarding jobs?

Cities in Indiana with the most Assistant Customer Onboarding job openings:

Infographic showing various Assistant Customer Onboarding job openings in Indiana as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Assistant Manager

Citi Trends

Indianapolis, IN • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 4 days ago


Citi Trends rating

4.1

Company rating: 4.1 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

104th of 104 rated fashion retailers


Job description

About Citi Trends

Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.

We are growing and investing in our stores, our people, and our future leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within.

Position Summary

As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Partnering closely with the Store Manager, you will help drive sales performance,maintainoperational excellence, and support the hiring, onboarding, and development of store associates.

Summary of Key Responsibilities

Store Operations & Performance

  • Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met
  • Monitor sales activity and provide guidance to associates to deliver excellent customer service
  • Assistwith inventory control, inventory transactions, and shrink prevention efforts
  • Ensure compliance with Citi Trends policies, procedures, and operational standards

Team Leadership & Staffing

  • Supervise and support store associates in sales, inventory, cash handling, and customer service
  • Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support
  • Helpmaintainappropriate staffinglevels by supporting recruiting efforts and employee retention
  • Provide ongoing coaching, feedback, and performance support to associates

Customer Experience & Compliance

  • Maintain a safe, organized, and customer-focused store environment
  • Reinforce adherence to company policies, procedures, and loss prevention standards
  • Support consistent execution of merchandising, operational, and visual standards
  • Perform additional duties and responsibilities as assigned to support store operations and business needs.

Qualifications

  • High school diploma or equivalent required
  • 2-4 years of experience as an Assistant Manager or similar retail leadership role
  • 3-5 years of overall retail experience preferred
  • Strong communication, organizational, and people leadership skills
  • Ability to work a flexible schedule, including nights and weekends
  • Ability to perform basic math calculations, including percentages

Key Competencies

  • People Leadership & Team Development
  • Hiring & Recruiting Support
  • Customer-Focused Execution
  • Operational Accountability
  • Time Management & Prioritization
  • Adaptability in a Fast-Paced Retail Environment

Why Join Citi Trends

Citi Trends isa great placeto build a fun and rewarding career in retail management. We believe inpromoting fromwithin and developing leaders who take initiative. We offer competitive pay and a benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued growth.

Ifyou'reready to grow your leadership skills, support hiring and team development, and make an impact in your store-Citi Trends is the place for you.

Equal Employment Opportunity
Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kindin accordance withapplicable laws.


What Citi Trends employees say

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