Assistant Content Operations Jobs in Florida (NOW HIRING)

Client Solution Architects (CSA) is currently seeking a Jr. Content Tester to support a program onsite* at Pensacola, FL.

We have an excellent opportunity for a Content Tester to support training and operational systems within a VMware Horizon Virtual Desktop Infrastructure (VDI) environment. The Content Tester will be responsible for validating, testing, and documenting digital training content, applications, and user experiences to ensure functionality, accessibility, accuracy, and compliance within a secure, modernized computing environment supporting our Navy client.

As a Content Tester on our team, you will ensure training materials, applications, and virtual desktop resources function as intended across multiple VDI configurations and user scenarios. You will execute test plans, identify defects, document findings, and collaborate with technical and instructional teams to resolve issues affecting the user experience. Your attention to detail and analytical skills will be critical in maintaining high-quality training content and ensuring system readiness in a mission-critical environment.

You will monitor content performance, validate system functionality, and verify compatibility across virtual desktop environments. Your communication skills will be essential as you translate testing results into actionable feedback and provide clear documentation to stakeholders. This is an opportunity to gain experience supporting enterprise training environments while contributing to the continuous improvement of content quality and user satisfaction.

We focus on growing as a team, so we share testing methodologies, collaborate on problem-solving, and continuously improve our quality assurance processes. Join our team and help enhance training effectiveness for our sailors.

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.

*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.

How Role Will Make an Impact:

• Execute functional, usability, and content validation testing within VMware Horizon VDI environments.
• Verify accuracy, completeness, formatting, and functionality of digital training content and applications.
• Conduct user acceptance testing (UAT) and regression testing for content updates and system changes.
• Document test procedures, test results, defects, and recommended corrective actions.
• Validate content accessibility, navigation, links, media playback, and interactive elements.
• Monitor content performance across virtual desktops and identify compatibility issues.
• Collaborate with system administrators, instructional designers, developers, and stakeholders to resolve issues.
• Ensure testing activities comply with established quality standards, security requirements, and operational procedures.
• Assist with maintaining testing documentation, test scripts, and quality assurance records.

What You'll Need to Join Our Award-Winning Team:

• Clearance: Must possess and maintain an active Secret Clearance or have the ability to obtain and maintain one.
• Certification: CompTIA Security+ (Sec+) or qualifying Bachelor’s degree in a related field.
• High School Diploma or equivalent.
• Minimum of 3 years of experience.
• General Experience: in Content Testing and Quality Assurance, Technical Documentation Review, User Acceptance Testing, Defect Tracking and Reporting, and Enterprise Application Testing.

Preferred Qualifications

• Experience supporting testing activities within DoD network environments.
• Experience working in VMware Horizon, VMware vSphere, or similar VDI environments.
• Experience validating web-based training, e-learning platforms, or digital content delivery systems.
• Familiarity with test management and defect tracking tools.
• Experience developing and executing test plans, test cases, and validation procedures.
• Knowledge of DoD security compliance requirements, RMF, STIGs, and PKI.
• Strong written communication and documentation skills.
• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Relevant quality assurance or testing certifications are desirable.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to:

• Sit for extended periods of time and work at a computer workstation
• Use hands and fingers to operate keyboards, mice, and other input devices
• Communicate effectively, both verbally and in writing
• Specific vision abilities required may include close vision, distance vision, depth perception, and the ability to adjust
• Stand, walk, bend, or reach; Access equipment located in data centers, offices, or under desks
• Lift and/or move equipment weighing up to 25 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act (ADA).