Assistant Content Operations Jobs in Florida (NOW HIRING)

*We do not consider incomplete or Quick Apply applications. *

About the Organization:

Collaborative Institutional Training Initiative (CITI Program)

CITI Program was established in 2000 and is a leading global online education provider. Its web based training materials serve millions of learners and thousands of subscribing institutions. CITI Program is dedicated to serving the training needs of colleges and universities, healthcare institutions, technology and research organizations, and governmental agencies, as they foster integrity and professional advancement of their learners.

CITI Program is the preeminent leader in online research, ethics, compliance, and safety training. It has trained researchers globally for over 20 years at thousands of academic, research, and healthcare organizations. CITI Program is a dynamic and collegial working environment with opportunities to bring forth new educational materials that support learners and institutions in the U.S. and around the world.

CITI Program joined the Biomedical Research Alliance of New York (BRANY) in 2016. BRANY was founded in 1998 and is jointly owned by four leading academic medical centers: NYU School of Medicine, Montefiore Medical Center, Icahn School of Medicine, and Northwell Health. BRANY is also a premier resource for research support services for hospitals, academic medical centers, and investigators, among its other ventures.

General Summary/Objective:

The Content Coordinator supports the planning, development, review, and maintenance of CITI Program's educational content, including courses, webinars, and podcasts. This role coordinates content workflows, peer review and editorial processes, content translations, accreditation and attestation requirements, and content updates to ensure accuracy, quality, compliance, and timely delivery across all offerings

Duties/Responsibilities:

• Coordinate the planning, development, and maintenance of CITI Program courses, webinars, and podcasts across the content lifecycle.
• Support content leads in organizing project timelines, deliverables, documentation, and cross functional communication for new and existing content initiatives.
• Manage and maintain standard operating procedures (SOPs) related to content development, review, updates, and retirement.
• Coordinate peer review processes, including reviewer identification, distribution of materials, tracking feedback, and facilitating revisions.
• Coordinate editorial review processes, working with internal stakeholders and external editors to ensure quality, consistency, and adherence to style guidelines.
• Manage content update workflows, including version control and documentation.
• Coordinate the translation of content, including managing vendors, budget, timelines, and quality review of translated materials. Primarily responsible for version control and alignment with English versions of content. Maintain documentation of translations and work with other departments as appropriate regarding translation availability and management.
• Coordinate content review and documentation required for IACET accreditation and continuing education compliance.
• Manage administrative and documentation requirements for CITI Program's TransCelerate attested courses, including coordination with internal teams and external partners.
• Assist in planning and executing content launches, including preparation of internal documentation and coordination with production, marketing, and support teams.
• Track content status, milestones, and dependencies to support transparency, reporting, and continuous improvement across content operations.

Non-Essential Functions will be noted by asterisk (*).

Education required:    

Bachelor’s degree in Technical Communication, Technical Writing, English, Information Science/Information Management, Library Science, Communications, Business/Operations, Education/Instructional Design, or related field.

Experience Required: 

• Demonstrated experience supporting content development, editorial, documentation, or project coordination 
• Demonstrated experience coordinating workflows involving multiple stakeholders

Qualifications:

• Strong organizational, time management, and communication skills
• Proficiency with common collaboration and document-management tools

SPONSORSHIP IS NOT AVAILABLE

Location: 

Remote U.S.

Physical Demands and Environment:    

This role operates in a remote office environment using standard office equipment and technology. It requires occasional field work attending trade shows/conferences and meeting vendors. The position requires the individual to see, talk, hear, and be mobile. The employee is frequently required to use hands, fingers, and reach with hands and arms.

Travel: 

Some travel as applicable to attend conferences and assist in content development.

Salary/Exempt Status/Hours: 

$72,000 to $85,000/Exempt

Wage is based upon an 8 hour workday, for a total of 40 hours/week

Benefits:

• Flexible schedule
• Medical, dental, and vision insurance
• Retirement benefits
• Group life Insurance
• Voluntary supplemental insurance
• Generous paid time off

EEO and Accommodations:

BRANY fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In accordance with requirements of the Americans with Disabilities Act, and applicable state laws, it is our policy to provide reasonable accommodation upon request during the application process to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal and state employment laws and the information requested on this application will only be used for purposes consistent with those laws.

BRANY is committed to the full inclusion of all qualified individuals. In keeping with our commitment, BRANY will take the steps to ensure that people with disabilities are provided reasonable accommodation. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact a BRANY representative at HR@brany.com