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Assistant Claims Manager Jobs (NOW HIRING)

... Assist with troubleshooting for technical issues • Customer Service o Serve as a role model in ... years Claims Examiner experience or equivalent required • 4 -7 years management experience ...

... Assistant Claims Assistant Our teams thrive together! We collaborate in person and embrace a ... A dedicated mentor and manager to guide you every step of your career journey * Career development ...

The Commercial Claims Manager plays a critical role in strengthening client relationships ... Monitor carrier performance, responsiveness, and claim handling quality * Assist in resolving ...

The Commercial Claims Manager plays a critical role in strengthening client relationships ... Monitor carrier performance, responsiveness, and claim handling quality * Assist in resolving ...

Claims Assistant

Dubuque, IA · On-site

$16.25/hr

... Assistant Claims Assistant Our teams thrive together! We collaborate in person and embrace a ... A dedicated mentor and manager to guide you every step of your career journey * Career development ...

The Commercial Claims Manager plays a critical role in strengthening client relationships ... Monitor carrier performance, responsiveness, and claim handling quality * Assist in resolving ...

Claims Assistant

Dubuque, IA · On-site

$16.25/hr

... Assistant Claims Assistant Our teams thrive together! We collaborate in person and embrace a ... A dedicated mentor and manager to guide you every step of your career journey * Career development ...

This Claims Manager will establish, manage, and execute the financial strategy and core risk ... assist in negotiations with insurers. * Manage the financial lifecycle of Contractor Controlled ...

As a Claims Manager, Liability to lead a team of Team Leaders and oversee intermediate complexity ... Lead or assist with special projects and process improvement initiatives. * Collaborate with cross ...

Claims Manager I

NY · Remote

$72K/yr

Aon is looking for a Claims Manager I Aon Affinity's Travel Practice is a leader in the provision ... * Assist and investigate complex or high-value claims where necessary. * Monitor and analyze ...

At CNA, we strive to create a culture in which people know they matter and are part of something ... Under general direction manages a team of claims professionals for a specific line of business.

At CNA, we strive to create a culture in which people know they matter and are part of something ... Under general direction manages a team of claims professionals for a specific line of business.

Claims Consultant

Uniondale, NY · On-site

$75K - $80K/yr

Comply with agency standards, policies and procedures and assist claims manager with all tasks as requested Requirements: * HS Diploma or recognized equivalent * 5-7 years of relevant experience

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Assistant Claims Manager information

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How much do assistant claims manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for assistant claims manager in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What does an Assistant Claims Manager do?

An Assistant Claims Manager supports the claims management team in processing and resolving insurance claims. Their responsibilities typically include reviewing claim files, coordinating investigations, communicating with clients and adjusters, and ensuring claims are handled efficiently and in compliance with company policies. They may also assist in training junior staff and monitoring claim progress to help prevent delays or errors. This role requires strong organizational, communication, and problem-solving skills.

What are some common challenges faced by Assistant Claims Managers, and how can they be managed effectively?

Assistant Claims Managers often juggle multiple claims simultaneously while ensuring accuracy, timely processing, and compliance with regulatory requirements. Balancing workloads and managing client expectations can be challenging, especially during peak periods. Effective time management, strong communication with both clients and internal teams, and staying updated on industry best practices are crucial for overcoming these challenges. Many organizations offer training and mentoring to help Assistant Claims Managers develop these essential skills.

What are the key skills and qualifications needed to thrive as an Assistant Claims Manager, and why are they important?

To thrive as an Assistant Claims Manager, you need a solid understanding of insurance policies, claims processing, and risk assessment, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and sometimes certifications like AIC (Associate in Claims) are commonly required. Strong analytical abilities, attention to detail, and effective communication skills help distinguish top performers in this role. These skills ensure efficient and accurate claim resolution, regulatory compliance, and positive client relationships in a complex insurance environment.

What is the difference between Assistant Claims Manager vs Claims Supervisor?

AspectAssistant Claims ManagerClaims Supervisor
CredentialsTypically requires a bachelor's degree in insurance, business, or related field; certifications like CPCU or AIC are commonSimilar credentials; often holds industry certifications and relevant experience
Work EnvironmentOffice setting, managing claims teams, coordinating with adjusters and clientsOffice-based, overseeing claims processing and team performance
Employer & Industry UsageInsurance companies, third-party administrators, and claims agenciesInsurance firms, claims departments, and risk management companies

The Assistant Claims Manager and Claims Supervisor roles share similar credentials and work environments, both focusing on managing claims processes within insurance organizations. The Assistant Claims Manager often has broader responsibilities, including supporting the Claims Manager and handling complex cases, while the Claims Supervisor primarily oversees daily team operations and claims processing.

What cities are hiring for Assistant Claims Manager jobs? Cities with the most Assistant Claims Manager job openings:
What are the most commonly searched types of Claims Manager jobs? The most popular types of Claims Manager jobs are:
What states have the most Assistant Claims Manager jobs? States with the most job openings for Assistant Claims Manager jobs include:
Infographic showing various Assistant Claims Manager job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 4% Part Time, 4% Temporary, and 13% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Job description

Job Type
Full-time
Description
The Claims Manager is responsible for the daily management of the Medical Claims Processing team members. This position demonstrates high levels of expertise in the department's operations; provides training and staff development; performs administrative duties and support to deliver high levels of service, quality and production. This position should have a comprehensive understanding of the Plan Documents/Guidelines under their scope of responsibility.
Essential Job Duties:
• Maintain HIPAA/PII guidelines to ensure the confidentiality of all calls and documents
• Administrative
o Serve as a liaison between departments, vendors and clients to ensure collaborative progress
Exhibit strong working knowledge of customer business operations
o Demonstrate strategic business acumen in decisions affecting bottom line focus
o Generate and deliver accurate and timely reports
o Assist with troubleshooting for technical issues
• Customer Service
o Serve as a role model in demonstrating core values of customer service
o Encourage continuous learning, personal development and accountability through team members
o Provide timely and thorough responses to internal and external customers
Respond to member and group correspondences regarding plan/guideline or claim questions within 24 hours
o Escalate difficult issues to the appropriate channels
o Assist in the processing and resolution of escalated issues
• Quality Assurance
o Ensure team compliance with service standards
o Follow trends within assigned scope and alert appropriate parties of any trends that fall outside quality parameters
o Develop and execute plans to meet established goals
o Provide continuous feedback to strengthen and optimize quality performance
o Work cross-departmentally to improve or streamline procedures
o Maintain up to date knowledge on industry trends and look for new data sources
o Develop new and improve current internal processes to improve overall quality
• Special projects as assigned
Management Responsibilities:
• Conduct regular performance evaluations of employees and provide ongoing feedback and coaching as necessary
• Address and counsel employees on behavioral or performance problems and implement corrective action as necessary
• Explain and administer company policies required for team members to perform duties successfully
• Distribute and monitor departmental workloads to ensure adequate coverage while meeting quality and service levels
• Oversee new and ongoing training and update training manuals
• Coordinate and actively participate in departmental meetings
Skills/Abilities:
• Excellent verbal and written communication skills with high attention to detail
• Excellent customer service skills
• Strong analytical and problem-solving skills
• Confident decision-making abilities
• Demonstrated ability to work independently, prioritize workloads and manage priorities to meet deadlines
Requirements
Education/Experience:
• College degree or equivalent required
• Degree in Medical Billing and Coding or related field preferred
• Knowledge of medical terminology preferred
• 7 -10 years Claims Examiner experience or equivalent required
• 4 -7 years management experience required
Physical Requirements:
• Indoor office environment with moderate noise
• Intermittent physical effort may include lifting as much as 25 lbs., walking, stopping, kneeling, crouching or crawling may be required
• Frequent sitting, use of a keyboard, reaching with hands and arms, talking and hearing approximately 70% of the time; 30% or less time is spent standing
• Normal vision abilities required including close vision and ability to adjust focus