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Assistant Claims Manager Jobs in Washington (NOW HIRING)

Total Recon Auto Center

Claims Processor

Rockville, MD · On-site

$23 - $26/hr

... assistant"> Position Overview: As a Claims Processor at Total Recon, a Tesla-approved body shop ... Claims Management: Review and submit repair plans to the appropriate insurance companies, ensuring ...

Total Recon

Claims Processor

Rockville, MD · On-site

$23 - $26/hr

... assistant"> Position Overview: As a Claims Processor at Total Recon, a Tesla-approved body shop ... Claims Management: Review and submit repair plans to the appropriate insurance companies, ensuring ...

Cna

Claims Consultant, Life Sciences

Washington, DC

At CNA, we strive to create a culture in which people know they matter and are part of something ... Manages an inventory of highly complex commercial claims with large exposures that require a high ...

CMZ Companies, Inc.

Personal Lines CSR

Severna Park, MD · On-site

$39K - $52K/yr

Manage expirations and remarket as necessary. 16. Assist other agency departments in securing and ... Claims Department in providing coverage information. 20. Assist other departments and Account ...

CMZ Companies, Inc.

Personal Lines CSR

Severna Park, MD · On-site

$39K - $52K/yr

Manage expirations and remarket as necessary. 16. Assist other agency departments in securing and ... Claims Department in providing coverage information. 20. Assist other departments and Account ...

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Assistant Claims Manager information

See Washington salary details

$15

$23

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How much do assistant claims manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for assistant claims manager in Washington is $23.84, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $25.87 per hour, depending on experience, location, and employer.

What does an assistant claims manager do?

An Assistant Claims Manager supports the claims management team in processing and resolving insurance claims. Their responsibilities typically include reviewing claim files, coordinating investigations, communicating with clients and adjusters, and ensuring claims are handled efficiently and in compliance with company policies. They may also assist in training junior staff and monitoring claim progress to help prevent delays or errors. This role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an assistant claims manager, and why are they important?

To thrive as an Assistant Claims Manager, you need a solid understanding of insurance policies, claims processing, and risk assessment, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and sometimes certifications like AIC (Associate in Claims) are commonly required. Strong analytical abilities, attention to detail, and effective communication skills help distinguish top performers in this role. These skills ensure efficient and accurate claim resolution, regulatory compliance, and positive client relationships in a complex insurance environment.

What are some common challenges faced by assistant claims managers, and how can they be managed effectively?

Assistant Claims Managers often juggle multiple claims simultaneously while ensuring accuracy, timely processing, and compliance with regulatory requirements. Balancing workloads and managing client expectations can be challenging, especially during peak periods. Effective time management, strong communication with both clients and internal teams, and staying updated on industry best practices are crucial for overcoming these challenges. Many organizations offer training and mentoring to help Assistant Claims Managers develop these essential skills.

What is the difference between Assistant Claims Manager vs Claims Supervisor?

AspectAssistant Claims ManagerClaims Supervisor
CredentialsTypically requires a bachelor's degree in insurance, business, or related field; certifications like CPCU or AIC are commonSimilar credentials; often holds industry certifications and relevant experience
Work EnvironmentOffice setting, managing claims teams, coordinating with adjusters and clientsOffice-based, overseeing claims processing and team performance
Employer & Industry UsageInsurance companies, third-party administrators, and claims agenciesInsurance firms, claims departments, and risk management companies

The Assistant Claims Manager and Claims Supervisor roles share similar credentials and work environments, both focusing on managing claims processes within insurance organizations. The Assistant Claims Manager often has broader responsibilities, including supporting the Claims Manager and handling complex cases, while the Claims Supervisor primarily oversees daily team operations and claims processing.

Assistant Claims Manager jobs near you

Medical Billing (Claims) Supervisor

Silver Spring, MD • On-site

GT Independence
Health Care and Social Assistance • 201 - 500 employees
Learn more about GT Independenceexternal

$60K/yr

Full-time

PTO

Re-posted 8 days ago

GT Independence rating

6.4

Company rating: 6.4 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

90th of 247 rated social care providers

Job description

Make a Meaningful Impact Every Day

At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.

Our Mission

To help people live a life of their choosing, regardless of age or ability.

GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great Place to Work® for 2025/2026—a distinction reserved for top employers committed to outstanding employee experiences.

The Medical Billing (Claims) Supervisor is responsible for the supervision, training and development of a team of Medical Claims Specialists.  The Medical Billing (Claims) Supervisor manages the submission of claims data, payments and works with team members and agencies to resolve outstanding claim issues.

RESPONSIBILITIES AND DUTIES

  • Be the point person for questions from your team members. Coordinate answers with agencies and/or internal departments including Operations.
  • Sign off/approve credit memos and employee receivables.
  • Assist with administrative accounting procedures per Controller/CFO.
  • Audit team performance, monitor team metrics and manage claims process.
  • Train new employees and existing employees in department procedures and agency requirements.
  • Assist in developing claims procedures for all new agencies prior to transitioning to Claims Specialist.
  • Prepare A/R reports for your team’s agencies to monitor unpaid claims. Work with team members and agencies to collect outstanding payments.
  • Communicate with Claims Manager including but not limited to: training issues, agency challenges, unbilled items and A/R issues.
  • Attends trainings, conferences and staff meetings.
  • Participates in company continuous improvement processes.
  • Upholds company values and mission
  • Other duties as assigned

EDUCATION

  • High School Diploma or GED required
  • Associate degree preferred


EXPERIENCE AND QUALIFICATIONS

  • 2 years of experience relevant to the work performed
  • Experience with Microsoft Office products is necessary, specifically Microsoft Excel
  • Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing
  • Experience in working on complex projects with critical thinking and problem solving
  • Excellent written and oral communication skills
  • Strong attention to detail
  • Able to work with numbers and apply basic math skills to daily tasks
  • Strong ability to lead and mentor multiple team members

WORK ENVIRONMENT

  • Work is performed in a typical office setting or from a home office.


As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants. 

Our claims team is driven by trust, autonomy, and—yes—fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose. 

We value excellence, but we won’t micromanage to achieve it. If you are selfmotivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth. 

Grow your career with us. Grow your impact with us. 

___________ 

What Culture & Belonging Means at GT: Bring Your Authentic Self To Work 

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.

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