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Assistant Claims Manager Jobs (NOW HIRING)

Athens Administrators

Assistant Claims Examiner

Concord, CA · On-site +1

$28.32 - $31.49/hr

Assistant Claims Examiner Department: Workers' Compensation Reports To: Claims Supervisor FLSA ... Casualty, Program Business, and Managed Care. Embrace a change and come make an impact with the ...

Athens Administrators

Assistant Claims Examiner

Orange, CA · On-site +1

$28.32 - $31.49/hr

Assistant Claims Examiner Department: Workers' Compensation Reports To: Claims Supervisor FLSA ... Casualty, Program Business, and Managed Care. Embrace a change and come make an impact with the ...

UnityPoint Health

Claims Manager

West Des Moines, IA

Participate and support the Claims Committee with the Assistant General Counsel and Senior Vice ... Manage RL Claims data for general liability and employment * Monitor Meriter loss runs for accuracy ...

Apex Service Partners

Claims Manager

Denver, CO · Hybrid

$70K - $80K/yr

Claims Manager / Corporate Risk Support Location: Commerce City, CO (Hybrid - 4 days in office ... Maintain accurate and organized claim and legal files * Assist with loss runs, renewals, audits ...

Robbins Recruiting

Claims Manager

Denver, CO

The Claims Manager is responsible for leading the insurance claims process for residential and ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Apex Service Partners

Claims Manager

Denver, CO · On-site

$70K/yr

Overview Claims Manager / Corporate Risk Support Location: Commerce City, CO (Hybrid - 4 days in ... Maintain accurate and organized claim and legal files * Assist with loss runs, renewals, audits ...

Odyssey

Claims Manager

Red Bank, NJ

$150K - $200K/yr

... team. * Assist in setting strategy and direction for complex, high-exposure claims. Skills ... History of managing and directing outside counsel to efficiently resolve claims. * Experience ...

Odyssey

Claims Manager

Manhattan, NY · On-site

$150K - $200K/yr

... team. * Assist in setting strategy and direction for complex, high-exposure claims. Skills ... History of managing and directing outside counsel to efficiently resolve claims. * Experience ...

Odyssey

Claims Manager

Morristown, NJ

$150K - $200K/yr

... team. * Assist in setting strategy and direction for complex, high-exposure claims. Skills ... History of managing and directing outside counsel to efficiently resolve claims. * Experience ...

Odyssey

Claims Manager

Princeton, NJ

$150K - $200K/yr

... team. * Assist in setting strategy and direction for complex, high-exposure claims. Skills ... History of managing and directing outside counsel to efficiently resolve claims. * Experience ...

City of El Paso, TX

Claims Manager

El Paso, TX · On-site

$76K - $95K/yr

Manage and coordinate recoverable claims to successfully subrogate and facilitate insurance recoveries. Assist with Total-Cost-of-Risk analysis, insurance, and self-insured cost forecasting, and data ...

City of El Paso

Claims Manager

El Paso, TX · On-site

$76K - $95K/yr

Manage and coordinate recoverable claims to successfully subrogate and facilitate insurance recoveries. Assist with Total-Cost-of-Risk analysis, insurance, and self-insured cost forecasting, and data ...

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Assistant Claims Manager information

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How much do assistant claims manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for assistant claims manager in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What does an Assistant Claims Manager do?

An Assistant Claims Manager supports the claims management team in processing and resolving insurance claims. Their responsibilities typically include reviewing claim files, coordinating investigations, communicating with clients and adjusters, and ensuring claims are handled efficiently and in compliance with company policies. They may also assist in training junior staff and monitoring claim progress to help prevent delays or errors. This role requires strong organizational, communication, and problem-solving skills.

What are some common challenges faced by Assistant Claims Managers, and how can they be managed effectively?

Assistant Claims Managers often juggle multiple claims simultaneously while ensuring accuracy, timely processing, and compliance with regulatory requirements. Balancing workloads and managing client expectations can be challenging, especially during peak periods. Effective time management, strong communication with both clients and internal teams, and staying updated on industry best practices are crucial for overcoming these challenges. Many organizations offer training and mentoring to help Assistant Claims Managers develop these essential skills.

What are the key skills and qualifications needed to thrive as an Assistant Claims Manager, and why are they important?

To thrive as an Assistant Claims Manager, you need a solid understanding of insurance policies, claims processing, and risk assessment, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and sometimes certifications like AIC (Associate in Claims) are commonly required. Strong analytical abilities, attention to detail, and effective communication skills help distinguish top performers in this role. These skills ensure efficient and accurate claim resolution, regulatory compliance, and positive client relationships in a complex insurance environment.

What is the difference between Assistant Claims Manager vs Claims Supervisor?

AspectAssistant Claims ManagerClaims Supervisor
CredentialsTypically requires a bachelor's degree in insurance, business, or related field; certifications like CPCU or AIC are commonSimilar credentials; often holds industry certifications and relevant experience
Work EnvironmentOffice setting, managing claims teams, coordinating with adjusters and clientsOffice-based, overseeing claims processing and team performance
Employer & Industry UsageInsurance companies, third-party administrators, and claims agenciesInsurance firms, claims departments, and risk management companies

The Assistant Claims Manager and Claims Supervisor roles share similar credentials and work environments, both focusing on managing claims processes within insurance organizations. The Assistant Claims Manager often has broader responsibilities, including supporting the Claims Manager and handling complex cases, while the Claims Supervisor primarily oversees daily team operations and claims processing.

What cities are hiring for Assistant Claims Manager jobs? Cities with the most Assistant Claims Manager job openings:
What are the most commonly searched types of Claims Manager jobs? The most popular types of Claims Manager jobs are:
What states have the most Assistant Claims Manager jobs? States with the most job openings for Assistant Claims Manager jobs include:
Assistant Claims Manager jobs near you
Infographic showing various Assistant Claims Manager job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 4% Part Time, 4% Temporary, and 13% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.
Assistant Claims Examiner

Assistant Claims Examiner

Athens Administrators

Concord, CA • On-site, Remote

$28.32 - $31.49/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

ATHENS POSITION DETAILS
Position Title:
Assistant Claims Examiner
Department:
Workers’ Compensation
Reports To:
Claims Supervisor
FLSA Status:
Non-Exempt
Job Grade:
6
Career Ladder:
Next step in progression could include Future Medical Examiner or Claims Examiner Trainee
ATHENS ADMINISTRATORS
Explore the Athens Administrators difference: We have been dynamic, innovative leaders in claims administration since our founding in 1976. We foster an environment where employees not only thrive but consistently recognize Athens as a “Best Place to Work.” Immerse yourself in our engaging, supportive, and inclusive culture, offering opportunities for continuous professional growth. Join our nationwide family-owned company in Workers' Compensation, Property amp; Casualty, Program Business, and Managed Care. Embrace a change and come make an impact with the Athens Administrators family today!
POSITION SUMMARY
Athens Administrators has an immediate need for an experienced Assistant Claims Examiner to support our Workers’ Compensation department and can be located anywhere in the state of California, however, employees who live less than 26 miles from the Concord, CA or Orange, CA offices are required to work once a week in the office on a day determined by their supervisor between Tuesday – Thursday. The remaining days can be worked remotely if technical requirements are met, and the employee resides in California. Athens offices are open for business Monday-Friday from 7:30 a.m. to 5:30 p.m. local time. The schedule for this position is Monday-Friday at 37.5 hours a week with the option of a flex schedule. The Assistant Claims Examiner will provide clerical and technical assistance to Senior Claims Examiners and administer Medical Only claims, ensuring timely processing of claims and payment of benefits, managing, and directing medical treatment, and setting reserves.
PRIMARY RESPONSIBILITIES
Our new hire should have the skills, ability, and judgment to perform the following essential job duties and responsibilities with or without reasonable accommodation. Additional duties may be assigned:
  • Process new claims in compliance with client’s Service Agreement
  • Issue all indemnity payments and awards on time
  • Process all approved provider bills timely
  • Prepare objection letters to providers for medical bills; delayed, denied, lacking reports.
  • Answer questions over the phone from medical providers regarding bills
  • Contact treating physician for disability status
  • Contact employer for return-to-work status or availability of modified work.
  • Contact injured worker at initial set up
  • Send DWC notices timely
  • Issue SJDB Notices timely
  • Request Job Description from Employer
  • Handle Medical Only claim files
  • Calculate wage statements and adjust disability rates as required
  • Keep diary for all delay dates and indemnity payments
  • Documents file activity on computer
  • Update information on computer, i.e., address changes, etc.
  • Schedule appointments for AME, QME evaluations
  • Send appointment letters, issue TD/mileage, send medical file
  • Schedule interpreter for appointments, depositions, etc.
  • Request Employer’s Report, DWC-1, Doctor’s First Report if needed
  • Verify mileage and dates of treatment for reimbursement to claimant
  • Subpoena records
  • File and serve documents on attorneys, WCAB, doctors
  • Serve PTP’s with medical file and Duties of Treating Physician (9785)
  • Request PD ratings from DEU
  • Draft Stipulated Awards and C amp;R’s
  • Submit C amp;R, Stipulated Awards to WCAB for approval with documentation
  • Process checks – stop payment, cancellations, void, journal payments
  • Handle telephone calls for examiner as needed
  • Complete penalty calculations and prepare penalty worksheets
  • Complete MPN, HCO and/or EDI coding
  • Complete referrals to investigators
  • Complete preparation of documents for overnight delivery
  • Work collaboratively with Senior Claims Examiners, Nurse Case Managers, and other Assistant Claims Examiners
  • Contact with clients, injured workers, attorneys, doctors, vendors, and other parties
  • Provide updates of claims status to Senior Claims Examiners and Athens management
  • Prepare professional, well written correspondence and other communications
ESSENTIAL POSITION REQUIREMENTS
The requirements listed below are representative of the knowledge, skill, and/or ability required. While it does not encompass all job requirements, it is meant to give you a solid understanding of expectations.
  • High School Diploma or equivalent (GED) required for all positions
    • AA/AS or BA/BS preferred but not required
  • 2+ years’ Claims Assistant experience supporting a workers compensation examiner or team preferred
  • Medical Only Adjuster designation required
  • Continuing hours must be current
  • Mathematical calculating skills
  • Completion of IEA or equivalent courses
  • Administrators Certificate from Self-Insurance Plans preferred
  • Knowledge of workers compensation laws, policies, and procedures
  • Understanding of medical and legal terminology
  • Must demonstrate accuracy and thoroughness in work product
  • Ability to sit for prolonged periods of time
  • Well-developed verbal and written communication skills with strong attention to detail
  • Excellent organizational skills and ability to multi-task
  • Ability to type quickly, accurately and for prolonged periods
  • Proficient in Microsoft Office Suite
  • Ability to learn additional computer programs
  • Reasoning ability, including problem-solving and analytical skills, i.e., proven ability to research and analyze facts, identify issues, and make appropriate recommendations and solutions for resolution
  • Ability to be trustworthy, dependable, and team-oriented for fellow employees and the organization
  • Seeks to include innovative strategies and methods to provide a high level of commitment to service and results
  • Ability to demonstrate care and concern for fellow team members and clients in a professional and friendly manner
  • Acts with integrity in difficult or challenging situations and is a trustworthy, dependable contributor
  • Athens’ operations involve handling confidential, proprietary, and highly sensitive information, such as health records, client financials, and other personal data. Therefore, maintaining honesty and integrity is essential for all roles within the company.
  • Must be able to reliably commute to meetings and events as required by this position
APPLY WITH US
We look forward to learning about YOU! If you believe in our core values of honesty and integrity, a commitment to service and results, and a caring family culture, we invite you to apply with us. Please submit your resume and application directly through our website at http://www.athensadmin.com/careers/job-openings Feel free to include a cover letter if you’d like to share any other details. All applications received are reviewed by our in-house Corporate Recruitment team. The Company will consider qualified applicants with arrest or conviction records in accordance with the Los Angeles Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants can learn more about the Los Angeles County Fair Chance Act, including their rights, by clicking on the following link: https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf
This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.
Athens Administrators is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
THANK YOU!
We look forward to reviewing your information. We understand that applying for jobs may not be the most enjoyable task, so we genuinely appreciate the time you've dedicated. Don’t forget to check out our website at www.athensadmin.com as well as our LinkedIn, Glassdoor, and Facebook pages!
Athens Administrators is dedicated to fair and equitable compensation for our employees that is both competitive and reflective of the market. The estimated rate of pay can vary depending on skills, knowledge, abilities, location, labor market trends, experience, education including applicable licenses amp; certifications, etc. Our ranges may be modified at any time. In addition, eligible employees may be considered annually for discretionary salary adjustments and/or incentive payments. We offer a variety of benefit plans including Medical, Vision, Dental, Life and AD amp;D, Long Term Care, Critical Care, Accidental, Hospital Indemnity, HSA amp; FSA options, 401k (and Roth), Company-Paid STD amp; LTD and more! Further information about our comprehensive benefits package may be found on our website at https://www.athensadmin.com/careers/why-work-here

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