1

Assistant Citrix Jobs in Ohio (NOW HIRING)

Support Kubernetes clusters running on-premises or in cloud environments, assist with deployment ... Understanding of Citrix or an equivalent product * Understanding Microsoft Endpoint Configuration ...

System Administrator

Cleveland, OH · On-site

$82K - $90K/yr

Support Kubernetes clusters running on-premises or in cloud environments, assist with deployment ... Understanding of Citrix or an equivalent product * Understanding Microsoft Endpoint Configuration ...

System Administrator

Cleveland, OH · On-site

$82K - $90K/yr

Support Kubernetes clusters running on-premises or in cloud environments, assist with deployment ... Understanding of Citrix or an equivalent product * Understanding Microsoft Endpoint Configuration ...

Work with backup solutions (Datto, Veeam) and assist with data recovery. * Support cloud-based and virtual desktop environments (Azure Virtual Desktop, Citrix). * Create documentation and knowledge ...

Work with backup solutions (Datto, Veeam) and assist with data recovery. * Support cloud-based and virtual desktop environments (Azure Virtual Desktop, Citrix). * Create documentation and knowledge ...

Provide high level customer services consistent with IT best practices. * Assist with end user ... Knowledge of Virtual Server Infrastructure Systems (Hyper-V and Citrix) * SharePoint Administration ...

Work with backup solutions (Datto, Veeam) and assist with data recovery. * Support cloud-based and virtual desktop environments (Azure Virtual Desktop, Citrix). * Create documentation and knowledge ...

Help ensure user applications work over VPN and/or Citrix. * Manage user relocation requests ... Wireless Services * Assist users with mobile communication devices. * Provide tier 2 support ...

Work with backup solutions (Datto, Veeam) and assist with data recovery. * Support cloud-based and virtual desktop environments (Azure Virtual Desktop, Citrix). * Create documentation and knowledge ...

Identify repetitive operational activities that can be automated or standardized.* Assist with the ... Citrix* Cisco routing and switching* Packet captures and network troubleshooting* General ...

next page

Showing results 1-20

Assistant Citrix information

What are Assistant Citrix roles?

Assistant Citrix roles typically involve supporting the administration, maintenance, and troubleshooting of Citrix environments. Individuals in this position assist senior Citrix administrators by helping manage virtual applications and desktops, ensuring smooth user access, and resolving technical issues. They may also help with system monitoring, software updates, and user account management. This job is ideal for those with a foundational understanding of IT systems and a desire to build expertise in Citrix technologies.

What is the difference between Assistant Citrix vs Citrix Support Specialist?

AspectAssistant CitrixCitrix Support Specialist
CertificationsBasic Citrix certifications (e.g., CCA-V)Advanced Citrix certifications (e.g., CCP-V)
Work EnvironmentAssists with daily Citrix environment tasks, often in support teamsProvides technical support and troubleshooting for Citrix environments
Employer & IndustryIT support teams in various industriesIT support and infrastructure teams in enterprise environments

The Assistant Citrix role typically involves supporting and assisting with Citrix environment tasks, often requiring basic certifications. In contrast, a Citrix Support Specialist handles more complex troubleshooting and technical support, often with advanced certifications. Both roles are essential in IT support teams, but the Support Specialist usually has a deeper technical focus and responsibility.

What are some common challenges faced by an Assistant Citrix administrator, and how can they be addressed?

As an Assistant Citrix administrator, you may encounter challenges such as troubleshooting user access issues, managing virtual desktop performance, and staying updated with the latest Citrix updates and patches. These challenges can be addressed by developing strong problem-solving skills, becoming proficient with Citrix management tools, and maintaining good communication with end users and senior IT staff. Regularly documenting procedures and keeping up with industry best practices can also help you effectively manage day-to-day responsibilities and support a stable virtual environment.

What are the key skills and qualifications needed to thrive as an Assistant Citrix Administrator, and why are they important?

To thrive as an Assistant Citrix Administrator, you need a solid understanding of Citrix environments, basic networking, and troubleshooting skills, often backed by relevant IT certifications or coursework. Familiarity with Citrix tools such as Citrix Virtual Apps and Desktops, Citrix Studio, and experience with Windows Server environments are typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help in collaborating with teams and supporting end users. These skills ensure the smooth operation, maintenance, and support of Citrix systems, which are vital for secure and efficient remote access within organizations.
What are the most commonly searched types of Citrix jobs in Ohio? The most popular types of Citrix jobs in Ohio are:
What are popular job titles related to Assistant Citrix jobs in Ohio? For Assistant Citrix jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Assistant Citrix jobs in Ohio look for? The top searched job categories for Assistant Citrix jobs in Ohio are:
What cities in Ohio are hiring for Assistant Citrix jobs? Cities in Ohio with the most Assistant Citrix job openings:
Desktop Support - EUC

Desktop Support - EUC

Tata Consultancy Services

Columbus, OH • On-site

Full-time

Posted 25 days ago


Tata Consultancy Services rating

6.5

Company rating: 6.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

176th of 230 rated it services


Job description

Job Summary:
Tata Consultancy Services is seeking a Desktop Support Engineer to assist users with general technologies including Windows, Virtual Desktops, and workstation hardware. The role involves diagnosing and resolving technical issues, managing escalations, and providing comprehensive support for end-user hardware and software.
Responsibilities:
• Willingness to work in flexible shift schedules and available for on call support
• Diagnose and resolve basic video conferencing issues, including Microsoft Teams and Zoom.
• Independently manage escalations and prioritize tasks while communicating effectively across all organizational levels.
• Manage and troubleshoot Citrix Virtual Apps and Desktops.
• Operate and troubleshoot in-room video conferencing systems from vendors like Poly and Cisco.
• Provide comprehensive support for end-user hardware, software, and peripherals.
• Support mobile technologies such as iOS devices, Workspace ONE, and Intune.
• Experience in handling tickets via ITSM tool preferably Service Now
• Ability to work independently and manage tasks effectively.
• Experience working with a team in a larger IT environment.
• Experience working with video conferencing systems from companies like Poly and Cisco.
• Good communication skills, able to interact with different IT customers, including leadership.
• Good knowledge of common technologies, such as: Windows 10 and 11, Virtual Desktops & MacOS
• Knowledge of Microsoft Endpoint Configuration Manager and JAMF.
• Some familiarity with Citrix Virtual Apps and Desktops.
• Experience helping users with their computers, software, and devices
Qualifications:
Required:
• BACHELOR OF COMPUTER SCIENCE
• 4 - 8 Years of experience
• Assist users with general technologies, including Windows 10/11, Virtual Desktops, MacOS, and workstation hardware (Mac, Dell, HP)
• Customer handling skill
• Problem solving
• Excellent Communication
• Willingness to work in flexible shift schedules and available for on call support
• Diagnose and resolve basic video conferencing issues, including Microsoft Teams and Zoom
• Independently manage escalations and prioritize tasks while communicating effectively across all organizational levels
• Manage and troubleshoot Citrix Virtual Apps and Desktops
• Operate and troubleshoot in-room video conferencing systems from vendors like Poly and Cisco
• Provide comprehensive support for end-user hardware, software, and peripherals
• Support mobile technologies such as iOS devices, Workspace ONE, and Intune
• Experience in handling tickets via ITSM tool preferably Service Now
• Ability to work independently and manage tasks effectively
• Experience working with a team in a larger IT environment
• Experience working with video conferencing systems from companies like Poly and Cisco
• Good communication skills, able to interact with different IT customers, including leadership
• Good knowledge of common technologies, such as: Windows 10 and 11, Virtual Desktops & MacOS
• Knowledge of Microsoft Endpoint Configuration Manager and JAMF
• Some familiarity with Citrix Virtual Apps and Desktops
• Experience helping users with their computers, software, and devices
Company:
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001+ employees. The company is currently Late Stage.

What Tata Consultancy Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Tata Consultancy Services logo

About Tata Consultancy Services

Sourced by ZipRecruiter

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering, and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. TCS delivers a level of certainty that no other firm can match--to our clients and to our employees. Come join us and experience certainty in your career. TCS a global Consulting and IT Services firm that is ranked in the top quartile by industry analysts. Our 2021 fiscal revenues topped $25 B and our market capitalization is over $170+B, yet we have a deep and large history of philanthropy and corporate social responsibility. Now approaching 600K of the best IT professionals and consultants, we are a trusted advisor, guiding our clients' enterprises through growth and transformation journeys - helping them to become agile, intelligent, automated and on the cloud. We are devoted to DEI and are recognized as a top employer and place to work.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Edison, NJ, US