ZipRecruiter

Log In

1

Assistant Call Jobs in Ohio (NOW HIRING)

Tri State Urologic Services

Call Center Manager

Cincinnati, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Call Center Manager also liaises with external stakeholders, such as clients, vendors, and ... Employees shall adhere to high standards of ethical conduct and will comply with and assist in ...

Fleet Response

Call Center Representative

Hudson, OH · On-site

$14.50 - $18.25/hr

Fleet Response Call Center Representative Fleet Response's mission is to provide innovative and ... Talks with clients/drivers by phone to assist them with obtaining a rental vehicle, reporting of an ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...

Alphabe Insight

Call Center Representative

Dayton, OH · On-site

$32K - $37K/yr

Call Center Representative At Elevare Branding, we believe that every customer interaction is an ... Provide accurate information regarding products, services, and company policies. * Assist customers ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...

Alphabe Insight

Call Center Representative

Cincinnati, OH · On-site

$30K - $35K/yr

Call Center Representative Swift 7 Consultants is seeking a Call Center Representative to join our ... Handle inbound and outbound customer calls in a professional and courteous manner. * Assist ...

previous pagenext page

Showing results 21-40

All JobsCall JobsAssistant Call JobsAssistant Call Jobs in Ohio

Assistant Call information

What is an assistant call?

Assistant Call jobs typically involve supporting a call center or customer service team by handling incoming or outgoing calls, responding to customer inquiries, and ensuring that issues are resolved efficiently. People in these roles may also assist with data entry, scheduling, and providing information about products or services. Assistant Call professionals are expected to communicate clearly, manage multiple tasks at once, and maintain a positive attitude to deliver excellent customer service. These positions are vital in many industries, including retail, healthcare, and finance, where customer interaction is essential.

What is the difference between Assistant Call vs Customer Service Representative?

AspectAssistant CallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; often additional certifications
Work EnvironmentCall centers, office settingsCall centers, retail, corporate offices
Employer & Industry UsageCustomer support, telecommunication companiesRetail, banking, tech companies
Common Search & ComparisonYesYes

Assistant Call roles typically focus on handling inbound or outbound calls with basic customer support, often requiring minimal certifications. Customer Service Representatives may have broader responsibilities, including problem-solving and account management, and sometimes require additional certifications. Both roles are common in call centers and customer support industries, but Assistant Call positions are generally entry-level and more focused on call handling.

What are the key skills and qualifications needed to thrive as an assistant call?

To thrive as an Assistant Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is important, and some employers may require training in specific platforms. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with team members. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting overall call center efficiency.

What does an assistant call do?

As an Assistant Call professional, your daily responsibilities often include supporting call center agents by managing call queues, assisting with customer inquiries, updating records in the system, and escalating complex issues to supervisors when necessary. You may also be tasked with monitoring call quality, preparing reports on call metrics, and helping new team members with onboarding or training. Collaboration with other assistants, agents, and supervisors is common to ensure efficient operations and high customer satisfaction.

What are the most commonly searched types of Call jobs in Ohio?

The most popular types of Call jobs in Ohio are:

What cities in Ohio are hiring for Assistant Call jobs?

Cities in Ohio with the most Assistant Call job openings:

Assistant Call jobs near you

Call Center Representative

Limitless East Marketing

Cincinnati, OH • On-site

$15.25 - $19.25/hr

Full-time

Re-posted 4 hours ago

Job description

Company Description

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing firm - we're your growth partners, your storytellers, and your biggest cheerleaders.

Job Description

Position Overview

We are seeking a dedicated Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for customers, resolving their inquiries and ensuring a positive customer experience. You will handle a high volume of inbound and outbound calls, providing support, information, and assistance to customers. This role requires excellent communication skills, the ability to multitask efficiently, and a passion for helping others. If you thrive in a fast-paced environment and enjoy working with people, we want to hear from you!

Key Responsibilities

  • Handle a high volume of inbound and outbound calls in a timely and professional manner
  • Provide exceptional customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction
  • Maintain accurate records of customer interactions and transactions
  • Assist customers with product or service information and answer questions about company policies and procedures
  • Identify and escalate priority issues to appropriate team members for resolution
Qualifications

Requirements

  • High school diploma or equivalent
  • Proven experience in a customer service or call center role is preferred
  • Excellent communication skills, both verbal and written
  • Strong problem-solving abilities and the ability to think quickly in high-pressure situations
  • Ability to multitask, prioritize, and manage time effectively
Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients

Apply