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How much do assistant account representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for assistant account representative in Michigan is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an assistant account representative, and why are they important?

To thrive as an Assistant Account Representative, you need strong organizational, communication, and basic accounting skills, typically supported by a high school diploma or associate degree in business or a related field. Familiarity with CRM software, spreadsheets, and office productivity tools is commonly required. Attention to detail, customer service orientation, and the ability to multitask effectively set high performers apart. These skills are essential for accurately managing client accounts, supporting senior representatives, and ensuring client satisfaction.

What are some typical challenges an assistant account representative might face in managing client expectations?

Assistant Account Representatives often act as a communication bridge between clients and the internal team. A common challenge is balancing client requests with what can realistically be delivered within deadlines and budget constraints. It’s important to manage expectations by providing clear, timely updates and proactively addressing any potential issues. Developing strong organizational and interpersonal skills can help build trust with clients and ensure smooth collaboration with account managers and other team members.

How to become an assistant account representative?

To become an assistant account representative, candidates typically need a high school diploma or equivalent, with some employers preferring an associate's degree in business, finance, or a related field. Relevant skills include customer service, communication, and basic knowledge of accounting or sales software; gaining experience through internships or entry-level positions can also be beneficial.

What does an assistant account representative do?

An Assistant Account Representative provides support to account managers and representatives by handling administrative tasks, communicating with clients, and helping to manage client accounts. Their responsibilities typically include preparing reports, processing paperwork, answering client inquiries, and assisting with account maintenance. This role is crucial for ensuring smooth operations within the account management team and maintaining positive client relationships.

What is the difference between Assistant Account Representative vs Customer Service Representative?

AspectAssistant Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, retail, or office settings, assisting customers directly
Employer & Industry UsageInsurance, finance, and sales industriesRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentUnderstanding entry-level roles supporting account managementAssisting customers with inquiries and issues

The Assistant Account Representative typically supports account management tasks within industries like insurance or finance, requiring some industry-specific knowledge. Customer Service Representatives focus on assisting customers directly, often in retail or service sectors. While both roles involve client interaction, the Assistant Account Representative often handles more specialized account-related duties, whereas Customer Service Representatives primarily address customer inquiries and issues.

What are the most commonly searched types of Account Representative jobs in Michigan? The most popular types of Account Representative jobs in Michigan are:
What cities in Michigan are hiring for Assistant Account Representative jobs? Cities in Michigan with the most Assistant Account Representative job openings:
Assistant Account Representative jobs near you

Patient Account Representative -"Biller" (Onsite In-Person Role Required)

Acadia Healthcare

West Bloomfield, MI

$16.75 - $22/hr

Full-time

Re-posted 8 days ago

Acadia Healthcare rating

6.2

Company rating: 6.2 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

698th of 887 rated healthcare providers

Job description

Join Our Team as a Patient Account Representative (Medical Billing & Collections)

Henry Ford Behavioral Health Hospital | West Bloomfield, MI
Full-Time | Onsite Position

Are you detail-oriented, driven by accuracy, and passionate about supporting quality patient care behind the scenes? Henry Ford Behavioral Health Hospital is seeking a Patient Account Representative to join our Business Office team and play a vital role in ensuring timely reimbursement and efficient revenue cycle operations.

Required Qualifications:

  • Medical billing and collections experience in a hospital setting required.
  • Strong knowledge of insurance claims processing, accounts receivable management, and reimbursement practices.
  • Experience working with Medicare, Medicaid, and commercial insurance payers preferred.
  • Proficiency in healthcare billing systems and electronic claims processing.

Position Summary

The Patient Account Representative is responsible for managing and resolving outstanding insurance claims and patient accounts to ensure accurate billing and reimbursement. This position requires strong analytical skills, attention to detail, and the ability to work collaboratively with internal teams to support the financial health of the organization while contributing to a positive patient experience.

Why Join Henry Ford Behavioral Health Hospital?

Henry Ford Behavioral Health Hospital is a joint venture between Henry Ford Health and Acadia Healthcare, bringing together nationally recognized healthcare expertise to expand access to high-quality behavioral health services throughout the Greater Detroit area.

Our state-of-the-art facility in West Bloomfield was designed to support healing, recovery, and wellness through a modern and therapeutic environment. The hospital features contemporary amenities, six outdoor therapeutic spaces, and a collaborative culture focused on delivering compassionate, evidence-based care.

As part of our team, you'll have the opportunity to contribute to a mission-driven organization that is making a meaningful impact on the lives of adolescents, adults, and senior adults throughout our community.

Apply today and become part of a team dedicated to excellence in behavioral healthcare.


ESSENTIAL FUNCTIONS:

  • Call and status outstanding claims with third party payors.
  • Review claims issues and make corrections as needed and rebill.
  • Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
  • Review explanation of benefits to ascertain that claim processed and paid correctly.
  • Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
  • Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
  • Prorate patient accounts and monitor that balance due is in the correct financial class.
  • Report an overview of the week to the BOD and participate in AR meetings.
  • Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
  • Assist financial counselors as needed.
  • Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • High school diploma or equivalent required.

  • Medical billing and collections experience in a hospital setting required.

  • Strong knowledge of insurance claims processing, accounts receivable management, and reimbursement practices.

  • Experience working with Medicare, Medicaid, and commercial insurance payers preferred.
  • Proficiency in healthcare billing systems and electronic claims processing.
  • Psychiatric experience preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

Not applicable

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

HFORD

#LI-HFBH

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About Acadia Healthcare

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Acadia Healthcare is a leading provider in the healthcare and hospital industry, based in Franklin, Tennessee, United States. The company is recognised for its commitment to creating a behavioural health network that provides accessible, high-quality treatment options for individuals suffering from mental health issues, addiction, eating disorders, and PTSD. Acadia Healthcare was founded in 2005, with the mission to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioural health and addiction disorders.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Franklin, TN, US

Year founded

2005

Social media

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