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Assistant Account Representative Jobs in Novi, MI

AH Group

On-Site Account Representative

Wayne, MI · On-site

$55K - $60K/yr

On-Site Account Representative (Multi-Site) On-Site Account Representative is responsible for ... * Assist in resolving discrepancies between physical inventory and system records. Shipping ...

TQL

Bilingual Account Representative

Troy, MI

$40K/yr

The Bilingual Account Representative role at TQL is an opportunity to build a career with a ... Collaborate with the support team to guarantee each shipment is serviced properly* Assist with ...

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Assistant Account Representative information

See Novi, MI salary details

$4

$21

$24

How much do assistant account representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for assistant account representative in Novi, MI is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an assistant account representative, and why are they important?

To thrive as an Assistant Account Representative, you need strong organizational, communication, and basic accounting skills, typically supported by a high school diploma or associate degree in business or a related field. Familiarity with CRM software, spreadsheets, and office productivity tools is commonly required. Attention to detail, customer service orientation, and the ability to multitask effectively set high performers apart. These skills are essential for accurately managing client accounts, supporting senior representatives, and ensuring client satisfaction.

What are some typical challenges an assistant account representative might face in managing client expectations?

Assistant Account Representatives often act as a communication bridge between clients and the internal team. A common challenge is balancing client requests with what can realistically be delivered within deadlines and budget constraints. It’s important to manage expectations by providing clear, timely updates and proactively addressing any potential issues. Developing strong organizational and interpersonal skills can help build trust with clients and ensure smooth collaboration with account managers and other team members.

How to become an assistant account representative?

To become an assistant account representative, candidates typically need a high school diploma or equivalent, with some employers preferring an associate's degree in business, finance, or a related field. Relevant skills include customer service, communication, and basic knowledge of accounting or sales software; gaining experience through internships or entry-level positions can also be beneficial.

What does an assistant account representative do?

An Assistant Account Representative provides support to account managers and representatives by handling administrative tasks, communicating with clients, and helping to manage client accounts. Their responsibilities typically include preparing reports, processing paperwork, answering client inquiries, and assisting with account maintenance. This role is crucial for ensuring smooth operations within the account management team and maintaining positive client relationships.

What is the difference between Assistant Account Representative vs Customer Service Representative?

AspectAssistant Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, retail, or office settings, assisting customers directly
Employer & Industry UsageInsurance, finance, and sales industriesRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentUnderstanding entry-level roles supporting account managementAssisting customers with inquiries and issues

The Assistant Account Representative typically supports account management tasks within industries like insurance or finance, requiring some industry-specific knowledge. Customer Service Representatives focus on assisting customers directly, often in retail or service sectors. While both roles involve client interaction, the Assistant Account Representative often handles more specialized account-related duties, whereas Customer Service Representatives primarily address customer inquiries and issues.

What cities near Novi, MI are hiring for Assistant Account Representative jobs? Cities near Novi, MI with the most Assistant Account Representative job openings:
Assistant Account Representative jobs near you

Account Representative

Scherz Insurance Group - Farm Bureau

Northville, MI • On-site

$45K - $65K/yr

Full-time

PTO

Re-posted 13 days ago

Job description

Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Overview:
We are seeking an outgoing and motivated Account Representative to join our growing team. This role combines customer support, relationship management, and sales, making it ideal for someone who enjoys connecting with people and helping them find solutions that meet their needs.
As an Account Representative, you'll play a key role in supporting clients, generating new business opportunities, and contributing to the overall success of the agency.
What You'll Do:
  • Communicate with prospective and existing clients by phone, email, and in person.
  • Assist clients with account questions, updates, and service requests.
  • Generate quotes and present appropriate coverage options.
  • Follow up with leads and referrals to build new business opportunities.
  • Conduct account reviews and identify additional products or services that may benefit clients.
  • Support retention efforts by providing outstanding customer service.
  • Process account changes and maintain accurate records.
  • Collaborate with teammates to achieve agency goals and deliver an exceptional client experience.
What We're Looking For:
  • Property & Casualty license required or ability to obtain upon hire.
  • Sales, customer service, retail, hospitality, or relationship-building experience preferred.
  • Strong verbal and written communication skills.
  • Comfortable making outbound calls and having consultative conversations.
  • Self-motivated with a positive attitude and strong work ethic.
  • Ability to work independently while contributing to a team environment.
  • Strong attention to detail and organizational skills.
Why Join Us?
You'll be part of a team that values growth, collaboration, and doing what's right for clients. We invest in our people through training, coaching, and opportunities for professional development while fostering a supportive and positive workplace culture.
Our Core Values:
  • Do the right thing
  • Keep learning and growing
  • Pursue excellence
  • Listen before recommending
  • Treat others with respect
  • Maintain a professional, client-focused mindset