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Assistant Account Representative Jobs in Indiana

Trans-Care Ambulance

Billing Representative

Terre Haute, IN · On-site

$17 - $22/hr

Collection Account Representative Position Summary: We are seeking a detail-oriented Collection ... Review and process returned mail, updating patient demographic information as appropriate. * Assist ...

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Assistant Account Representative information

See Indiana salary details

$5

$21

$25

How much do assistant account representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for assistant account representative in Indiana is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an assistant account representative, and why are they important?

To thrive as an Assistant Account Representative, you need strong organizational, communication, and basic accounting skills, typically supported by a high school diploma or associate degree in business or a related field. Familiarity with CRM software, spreadsheets, and office productivity tools is commonly required. Attention to detail, customer service orientation, and the ability to multitask effectively set high performers apart. These skills are essential for accurately managing client accounts, supporting senior representatives, and ensuring client satisfaction.

What are some typical challenges an assistant account representative might face in managing client expectations?

Assistant Account Representatives often act as a communication bridge between clients and the internal team. A common challenge is balancing client requests with what can realistically be delivered within deadlines and budget constraints. It’s important to manage expectations by providing clear, timely updates and proactively addressing any potential issues. Developing strong organizational and interpersonal skills can help build trust with clients and ensure smooth collaboration with account managers and other team members.

How to become an assistant account representative?

To become an assistant account representative, candidates typically need a high school diploma or equivalent, with some employers preferring an associate's degree in business, finance, or a related field. Relevant skills include customer service, communication, and basic knowledge of accounting or sales software; gaining experience through internships or entry-level positions can also be beneficial.

What does an assistant account representative do?

An Assistant Account Representative provides support to account managers and representatives by handling administrative tasks, communicating with clients, and helping to manage client accounts. Their responsibilities typically include preparing reports, processing paperwork, answering client inquiries, and assisting with account maintenance. This role is crucial for ensuring smooth operations within the account management team and maintaining positive client relationships.

What is the difference between Assistant Account Representative vs Customer Service Representative?

AspectAssistant Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, retail, or office settings, assisting customers directly
Employer & Industry UsageInsurance, finance, and sales industriesRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentUnderstanding entry-level roles supporting account managementAssisting customers with inquiries and issues

The Assistant Account Representative typically supports account management tasks within industries like insurance or finance, requiring some industry-specific knowledge. Customer Service Representatives focus on assisting customers directly, often in retail or service sectors. While both roles involve client interaction, the Assistant Account Representative often handles more specialized account-related duties, whereas Customer Service Representatives primarily address customer inquiries and issues.

What are the most commonly searched types of Account Representative jobs in Indiana? The most popular types of Account Representative jobs in Indiana are:
What cities in Indiana are hiring for Assistant Account Representative jobs? Cities in Indiana with the most Assistant Account Representative job openings:
Assistant Account Representative jobs near you

Senior Account Representative

Priority Waste

Indianapolis, IN • On-site

Other

Re-posted 22 days ago

Priority Waste rating

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

6th of 90 rated recycling and waste

Job description

Company Summary
Priority Waste, headquartered in Clinton Township, MI, is a growth oriented waste management company serving municipal solid waste and construction & demolition customers in Michigan, Indiana, and Ohio. Founded in 2018, Priority Waste has expanded rapidly through organic growth and strategic acquisitions, operating out of multiple facilities across three states. Backed by TPG (Nasdaq: TPG), a leading global private equity firm with approximately $306.2 billion in assets under management, Priority Waste is committed to delivering outstanding customer service. We are building a best in class finance organization to support our continued growth.
Job Purpose
The Inside Account representative is responsible for driving revenue and customer retention by handling inbound sales inquiries, following up on leads, and executing outbound campaigns. This role combines high volume phone work, lead management, cross department coordination, and consultative selling to sign up residential customers for curbside, roll off, and front end loader services while supporting non sales customer needs.
Duties and Responsibilities
  • Handle inbound calls through Inside Sales/Broker Queue & overflow from other departments (Billing, Carts, Residential).
  • Receive and work SEO & Google leads filled out by clients and emailed to us and stored in Microsoft Teams lead pages.
  • Follow up on previously submitted leads with calls, voicemails and emails at least 3 times for any submitted product if not sold on initial call before considering lost or closed lead.
  • Execute sales strategy & scripting with high levels of enthusiasm and effort.
  • Assist non-sales related customers by either transferring to separate departments or handling customers directly, depending on customer and needs, issues or concerns.
  • Sign up residential customers for curbside, roll off or FEL service based on needs and ensure ability to reliably service or deliver/collect.
  • Actively manage and assist with residential and commercial customer changes and inquiries.
  • Retain customers who are looking to cancel residential curbside services by trying to help and solve service issues or other concerns.
  • Cancel accounts, if necessary, from our residential curbside customers by speaking with them and are unable to retain or keep with us, to then have their information sent to appropriate departments.
  • Create and execute outbound call campaigns, as needed, to find and earn new business in areas where we can grow density as a company to make areas and services more productive and profitable.
  • Review calls and structure with manager on regular cadence to ensure execution and follow through to improve sales and customer service skills.

The successful candidate profile includes:
  • Bachelor's Degree in public relations, marketing, sales, management, or related field
  • Strong computer skills (PowerPoint, Excel, Word)
  • Ability to attend evening meetings
  • Understanding of the municipal decision-making process
  • Strong interpersonal skills
  • Prior waste experience is a plus, but not required
  • Prior experience in municipal government or relations is preferred

At Priority Waste, there are fundamental qualities that we look for in all our employees:
  • People who excel in a collaborative environment (team players)
  • A willingness to do whatever the situation calls for
  • An excitement to be part of a growing organization
  • A genuine understanding that the quality of your work has a direct impact on the company's success

What Priority Waste employees say

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