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Assistant Account Representative Jobs in Crown Point, IN

Hertz

Replacement Account Representative

Chicago, IL · Hybrid

$18/hr

Day in Life: The Replacement Account Representative will work as a direct representative and ... * Assist with the facilitation and coordination of new hire training classes for Fleet Account ...

Lessen

Account Representative

Chicago, IL · On-site

$41K - $45K/yr

The Account Representative is responsible for the day-to-day delivery of facilities services to a ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Lessen

Account Representative

Chicago, IL · On-site

$41K - $45K/yr

The Account Representative is responsible for the day-to-day delivery of facilities services to a ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Lessen

Account Representative

Chicago, IL · On-site

$41K - $45K/yr

The Account Representative is responsible for the day-to-day delivery of facilities services to a ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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All JobsAccount Representative JobsAssistant Account Representative JobsAssistant Account Representative Jobs in Crown Point, IN

Assistant Account Representative information

See Crown Point, IN salary details

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How much do assistant account representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for assistant account representative in Crown Point, IN is $21.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.62 per hour, depending on experience, location, and employer.

What does an assistant account representative do?

An Assistant Account Representative provides support to account managers and representatives by handling administrative tasks, communicating with clients, and helping to manage client accounts. Their responsibilities typically include preparing reports, processing paperwork, answering client inquiries, and assisting with account maintenance. This role is crucial for ensuring smooth operations within the account management team and maintaining positive client relationships.

What are the key skills and qualifications needed to thrive as an assistant account representative, and why are they important?

To thrive as an Assistant Account Representative, you need strong organizational, communication, and basic accounting skills, typically supported by a high school diploma or associate degree in business or a related field. Familiarity with CRM software, spreadsheets, and office productivity tools is commonly required. Attention to detail, customer service orientation, and the ability to multitask effectively set high performers apart. These skills are essential for accurately managing client accounts, supporting senior representatives, and ensuring client satisfaction.

What are some typical challenges an assistant account representative might face in managing client expectations?

Assistant Account Representatives often act as a communication bridge between clients and the internal team. A common challenge is balancing client requests with what can realistically be delivered within deadlines and budget constraints. It’s important to manage expectations by providing clear, timely updates and proactively addressing any potential issues. Developing strong organizational and interpersonal skills can help build trust with clients and ensure smooth collaboration with account managers and other team members.

What is the difference between Assistant Account Representative vs Customer Service Representative?

AspectAssistant Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, retail, or office settings, assisting customers directly
Employer & Industry UsageInsurance, finance, and sales industriesRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentUnderstanding entry-level roles supporting account managementAssisting customers with inquiries and issues

The Assistant Account Representative typically supports account management tasks within industries like insurance or finance, requiring some industry-specific knowledge. Customer Service Representatives focus on assisting customers directly, often in retail or service sectors. While both roles involve client interaction, the Assistant Account Representative often handles more specialized account-related duties, whereas Customer Service Representatives primarily address customer inquiries and issues.

Is being an assistant account representative a good job?

An assistant account representative typically supports account managers by handling client communications, data entry, and administrative tasks. The role can offer opportunities for skill development in customer service, sales support, and industry knowledge, with work environments often including office settings and standard business hours.

What cities near Crown Point, IN are hiring for Assistant Account Representative jobs?

Cities near Crown Point, IN with the most Assistant Account Representative job openings:

Assistant Account Representative jobs near you
Infographic showing various Assistant Account Representative job openings in Crown Point, IN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,595 per year, or $21.4 per hour.

Account Representative

Calibration Laboratory, LLC

Merrillville, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Job Description

Seeking a career-minded, highly motivated individual to join the Calibration Laboratory, LLC team as an Account Representative.

The Account Representative will utilize strong organizational, customer service, and multitasking skills, along with technical aptitude, to prepare quotes, manage customer relationships, and respond to customer inquiries.

Summary of Position

The Account Representative plays a fundamental role in customer acquisition and retention by delivering exceptional customer service. This position is primarily responsible for preparing calibration quotes, maintaining customer accounts, and providing outstanding support to our existing customer base.

Responsibilities

  • Answer incoming phone calls and direct them to the appropriate employee.
  • Respond to customer inquiries via phone and email regarding calibration quotes.
  • Generate new and repeat sales by providing product and technical information in a timely manner.
  • Assist with scheduling onsite calibration services.
  • Provide customers with updates on their equipment and service status.
  • Educate customers on calibration terminology, features, and benefits to improve customer satisfaction.
  • Build and maintain strong, long-lasting customer relationships.
  • Understand business structures across various industries to identify key decision-makers.
  • Generate calibration quotes using internal software programs.
  • Contact customers promptly to obtain purchase orders and other required purchasing documents.
  • Stay organized and task-oriented to meet objectives and deadlines.
  • Maintain accurate customer account information.
  • Continuously expand job knowledge by studying equipment profiles, calibration methods, and participating in technical discussions within the laboratory.
  • Maintain a working knowledge of the laboratory's current Scope of Accreditation.

Skills and Requirements

  • Preference will be given to individuals with two or more years of customer service experience in a manufacturing, industrial, or technical sales environment.
  • Excellent customer service skills with a strong emphasis on professional phone and email communication.
  • Proficiency with Microsoft Word, Outlook, Excel, and PowerPoint, with the ability to quickly learn proprietary software.
  • Ability to multitask in a fast-paced environment.
  • Excellent attention to detail.
  • Valid driver's license with a good driving record.
  • Must pass the entrance exam (see Application Process below).

Education

  • High school diploma or equivalent required.

Reports To

The Account Representative reports directly to the Quality Manager.

Application Process

  • Submit both a resume and a cover letter. Your cover letter should tell us about who you are beyond your work experience. We want to get to know you as a person, not just through your employment history.
  • Applications submitted without a cover letter, with a resume uploaded in place of a cover letter, or AI-generated responses to application questions will automatically be rejected, regardless of qualifications.
  • Our management team will review your application, including your questionnaire responses, resume, and cover letter, to determine whether you are a good fit for the position.
  • If selected to move forward, you will receive an email with a link to our entrance exam. The exam must be completed within three (3) days of receiving the link to remain under consideration.
  • If you successfully pass the exam, we will schedule an interview. This is an opportunity for us to get to know you personally, while also giving you the chance to learn more about our company and determine whether Calibration Laboratory, LLC is the right place for your career.

Our Mission

We are committed to providing high-quality instrument calibration services, both onsite and in our laboratory, in accordance with established procedures and our customers' requirements. We strive to deliver prompt, efficient, and cost-effective service while meeting the specific needs of every client.

Benefits

  • Health, dental, vision, and life insurance.
  • 401(k) retirement plan with company matching contributions.
  • Vacation and sick time available after successful completion of the 90-day probationary period.
  • Company-provided logo apparel.
  • Ten paid holidays:
    • New Year's Day
    • Good Friday
    • Memorial Day
    • Independence Day (July 4)
    • Labor Day
    • Veterans Day
    • Thanksgiving Day
    • Day after Thanksgiving
    • Christmas Eve
    • Christmas Day
  • Office hours:
    • Monday–Thursday: 7:30 a.m. – 4:30 p.m.
    • Friday: 7:30 a.m. – 2:00 p.m.

About Us

Calibration Laboratory, LLC is an ISO/IEC 17025-accredited commercial calibration laboratory.

  • In business since 1977.
  • Friendly and enjoyable work environment.
  • Veteran-owned company.

For more information, please visit www.callabco.com.